Sippin Energy Products
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Sippin Energy Products
1919: After emigrating to the United States from Russia, Irving Sippin moves to Monroe Connecticut, and begins to sell coal to surrounding homes and farms. 1929: Customers continue to come on board, kerosene and gasoline are added as additional products. 1939: Eldest son Maxwell and second eldest son Victor begin work in the coal and fuel business.

1940: Maxwell is drafted into the Army, Victor joins the Navy and serves on a PT boat squadron. 1944: Victor Sippin is killed in action in southern France after his PT boat was struck by a German mine shortly after the D-day invasion. 1953: Maxwell and Bernard open up first location on Main Street selling gasoline, automotive services and heating fuel.

1958: Sippin Brothers Oil Company erects building on its current location site at 234 Main St., Monroe. 1960: First bulk plant facility is erected consisting of several 30,000 gallon saddle tanks. 1964: Second bulk plant storage tank is erected, consisting of a new vertical 250,000 gallon tank in a modern loading rack facility.
Services
The heart and soul of our 100 year campaign to bring you the finest heating & cooling products available. And because we are a family owned company, we understand family values and we provide the kind of personal service you expect from a family company! We look forward to serving your family. The award winning Sippin Energy service staff are among the very best in the industry.
We promise that these local reviews are 100% unfiltered and are updated daily. Not only will you see all of our favorable reviews, but on a very rare occasion, you may see a not-so-great review, where we have failed to meet a customers expectations (after all, we're only human!), and in these cases you will also see our response to try to make it right.
Introducing our expert excavation construction manager, Dave Lucas. Dave Lucas has been a familiar face at Sippin Energy Products for more than a decade, serving our fuel delivery Department, and providing subcontracted excavating services to Sippin Energy Products, and to many of our customers. Dave Lucas has now joined the Sippin Energy team, to establish our excavating services division.
Sippin Energy Products is proud to bring you our Serving America's Bravest program, which provides reward points as well as service and fuel discounts* to our military veteran customers and to our customers who are currently serving in our Armed Forces. Our way of saying thank you for your service and sacrifices to our great nation.
Feel free to browse our literature library. You can view our brochures online, or download them in PDF format. If you are looking for literature on heating and air-conditioning equipment, please visit our HVAC homepage, then navigate to the type of heating or air-conditioning equipment you are interested in.
Reviews (24)
Maureen Spies
Maureen Spies
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service! Professional & personal technicians (company employees). Arrived during scheduled time. The company let us know technicians were on route & technicians arrived within 10-15 minutes.
They answered any questions knowledgably.
Services: Heating maintenance, Repair heating system
Htek Arkar Htay
Htek Arkar Htay
Dec 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Sippin technicians(so far Dave H. and Will W. are perfect, professional, proficient technicians) for my furnace service and also taking care of customer concerns. Sippin should be proud of having such great technicians. Thanks.
Service: HVAC maintenance
Dr. Brian Moore
Dr. Brian Moore
Dec 26, 2021
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Positive: Professionalism, Punctuality
The service tech was on time and performed the equipment upgrade quickly. He was friendly but we were unable to finish setting up the monitoring software.
Service: HVAC maintenance
Michael Roberts
Michael Roberts
Dec 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This was one of the most satisfying furnace cleanings that I have experienced in quite some time.The technician had a very positive attitude, Very impressive. I would highly recommend this technician to return for future services.
Service: Heating maintenance
Cheryl Salamone
Cheryl Salamone
Dec 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Adam of Sippin Energy quickly identified the problem with the thermostat and had it working correctly in a very timely manner.
Service: Repair thermostat
Jeffrey Silverberg
Jeffrey Silverberg
Dec 20, 2021
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Positive: Professionalism, Punctuality, Responsiveness
We lost heat due to a mechanical misfunction at 8:15PM. We called the service rep was over within 25 minutes. By 9:15 that night heat and hot water was restored to the house so we could have a nice hot shower before going to sleep. Service people are courteous and professional.
Service: HVAC maintenance
Simon Sobo
Simon Sobo
Dec 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I wish he was wearing a mask. When I pointed this out to him his answer was "you aren't wearing one." It was a very quick visit. He was picking up antifreeze and was in and out so it wasn't a big deal. but still a mask should be routine. I am 78 and can't be too careful
Service: Repair heating system
George H. Dewey Jr
George H. Dewey Jr
Nov 21, 2021
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Positive: Professionalism, Responsiveness
From the first interaction with Bill Kochiss, we have been very happy with Sippin. The communication and efficiency of the installation were seamless. If I had to do it all over again, I would use Sippin. I highly recommend Sippin for all of your heating/ac needs.
Service: Repair HVAC
John Edvardsen
John Edvardsen
Oct 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Needed a steam radiator moved to a new location. Sippin installed a new steam boiler for me several years back and did an outstanding job on the piping (which can be tricky on a steam system). They did not let me down this time. The job took less time than expected and the piping was perfect. Highly recommend!
Service: Installation
Aurora P.
Aurora P.
Feb 18, 2021
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Jeff and Richard were very professional. They were on time and were very clear about work being completed. Great first impressions. Thank You.
Mengjing S.
Mengjing S.
Jan 22, 2020
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I just move in to the new house and one of my friend tell me about the sippin energy,for the first time use the oil for heating I have no idea which oil company I should have and thanks for her recommendation ,so far they are very reliable ,delivery oil on time and very good customer service , I will recommend to my friends!
Randy H.
Randy H.
Oct 14, 2019
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Very knowledgeable, sources the problem quickly, had the part in his truck, completed the fix in less than 15 minutes and was on his way. Arrived within an hour of my call Monday morning. Problem: leaking hot water holding tank.
Daniel G.
Daniel G.
Apr 27, 2019
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Inherited this company when we bought the house. Couldn't be happier. We have the service plan which includes annual cleaning and servicing. The operatives are all pleasant and knowledgeable. There are a lot of choices in this area, we have mused two others. Sipping is our favorite.
Sherri S.
Sherri S.
Jan 15, 2019
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Showed up on time, with an en route call 10 minutes before as promised. Jon figured out the problem, made the necessary repair and got my heat back on. Prompt, polite and efficient and repair was covered by my Gold Sippin Service Plan--what more can you ask?
Have been a Sippin customer for 15 years!
Laura B.
Laura B.
Jan 10, 2019
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Not sure how to message you directly on the yelp app. It happened again today. in fact this time I paid AHEAD of time on your website so I can control when money leaves my bank account and your billing office then tried to charge me again. If you can't notify customers you're about to take $500 out of their bank account then you have no regard for your customers. Even Geico sends notice about a week before they process an automatic payment. And they don't even have to because it's the same amount on the same day every month. Your company randomly swipes $500 with no notice whatsoever
Mary Davis A.
Mary Davis A.
Dec 20, 2018
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Shout out to Brandon and the after hours team. The answering service was responsive and pleasant and Brandon was terrific. He got our heat back on in a jiffy.
Kristin O.
Kristin O.
Nov 24, 2018
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Sippin called me during the summer to make sure I got scheduled for a yearly maintenance before heat season started. I was scheduled for 12-4 pm slot. I called around 11am to see if I could get a smaller window for the techs arrival but they couldn't give me one. The technician was polite and friendly. He answered my questions patiently. He completed in just over an hour and then reported back to me.

My only wish was that he turned off the lights in the furnace room when he left. I also wish I could have been given a 2 hr window

Thanksgiving weekend I woke up with no heat or hot water
Jeff M.
Jeff M.
Oct 21, 2018
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Multiple calls and requests for contact and no calls back.... New to area and this company was recommended by my Landlord with a warning that this company was difficult to get ahold of but would provide delivery as needed.
I read the multiple reviews, which I always take with a grain of salt, and knowingly tried to contact them to set up an oil contract.
Hate to say it but if a company cannot return calls HOW are they going to be when I have an urgent need for service or repair.
Good Luck with this company if your going to use them and I hope it works out for you.

NOTE TO COMPANY: Don&apos
Greenwichite G.
Greenwichite G.
Sep 25, 2018
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I bought a house a few years ago, and it has a service card for previous work by Sippin, so I called them to perform simple seasonal upkeep, assuming they knew the systems best. Or rather, I TRIED to call them. They have 4 numbers, and no one would answer them for a whole WEEK. Finally on the 6th day someone answered. When I explained I wanted seasonal maintenance done on my AC system, the lady said because I do not have "a contract", I would have to give them my credit card and pay in advance for the work, with additional charges as labor & parts were added. They wanted to START
Al M.
Al M.
Sep 22, 2018
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This is a follow up to several past reviews I posted about Sippin, but this one is UNREAL.

After basically being extorted money for oil, I left bad, but 100% honest reviews, apparently, they did not sit too well with management.
To recap, our landlord has a SERVICE contract with Sippin for his home and the house we rent, service, no oil delivery.
We were told by Patty, Sippins billing person, that WE MUST buy full loads of oil from them when we needed oil, regardless of whether or not we could afford a full tank.
This led us to complain and investigate the law ourselves. We found that legally
Jen T.
Jen T.
Apr 02, 2018
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We signed up with Sippin when we moved to our new home in December 2017. It took a couple of service calls from their representatives and from an appliance repair company before they finally fixed faulty lines on our propane tank for our stove (so I was out money for an unnecessary repair call for the stove since they had insisted it wasn't a problem with their equipment). They told me that the propane tank was empty and they could fill it at a one-time special promotional rate, and it turns out it was 3/4 full so I used up the promo rate for no reason.
Their billing is completely inconsistent
Ron K.
Ron K.
Jan 17, 2018
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So getting your furnace serviced usually entails showing a technician to your utility room and trusting that they will do a good job and what's necessary. For the first time EVER!! I had a technician who I know did a very thorough job. Justin was kind enough to explain to me what needed to be done and what he was doing all while taking care not to soil our very light carpets he had to keep walking on to get to the room. We have older units and certain aspects of the tuneup required more work than most. Where in some cases some tech's would avoid doing this part because of the work
Bonnie Y.
Bonnie Y.
Jan 02, 2018
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I have a horrible experience with Sippin. We came home from our vacation last night (Jan 1, 2018) and found that our oil tank was empty. We're on automatic delivery and the tank should be filled, but nope! The oil ran out and our furnace was shut down at midnight. I called Sippin several times but it wasn't taking care of right away even though I kept mentioning it's urgent. Thank goodness that I had the technician Bill's phone number (I believe that's his name). I called his number directly and he was great responding to our request and came to our house to re-start our
Melissa B.
Melissa B.
Sep 22, 2016
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Cleaned my furnace and they did a great job! They were their for almost 3 hours. Fixed a few problems and it was under the warranty I paid for.