Our customer service team is trained to make the customers experience flawless. From Scheduling your appointment to updates on part orders through the final completion of your repair they want you to have a successful experience. The team is trained on knowing if your product is covered under manufacture warranty from your model and serial number provided.
The support staff has immediate accessibility to the service technicians out in the field and the manufactures if you need any updates. Gulfcoast Aplliance Repair and Parts Today Center works closely with all appliance dealers, manufacturers and builders in our local area. Your customer service team and service technician are accountable for you having a successful service experience!
We recommend using genuine factory parts for all of our repairs. All our technicians are factory trained with years and years of experience. If a new product is involved, our knowledgeable technicians have a direct phone line to the factory experts for field support.
The support staff has immediate accessibility to the service technicians out in the field and the manufactures if you need any updates. Gulfcoast Aplliance Repair and Parts Today Center works closely with all appliance dealers, manufacturers and builders in our local area. Your customer service team and service technician are accountable for you having a successful service experience!
We recommend using genuine factory parts for all of our repairs. All our technicians are factory trained with years and years of experience. If a new product is involved, our knowledgeable technicians have a direct phone line to the factory experts for field support.
Services
For over 17 years, Gulfcoast Appliance Repair has been serving communities within Collier and Lee Counties including Naples, Bonita Springs, Estero, Ft. Gulfcoast is an owner operated company and is a member of Professional Service Association (PSA) and Naples Business Alliance. PSA is an organization of professional companies which meets certain criteria regarding quality of service.
Come by and visit our parts warehouse today where we have a large inventory of genuine factory replacement parts for all major brands of washers, dryers, refrigerators, ovens, cooktops, stoves, microwaves, freezers, garbage disposals and other appliances. Servicing the Southwest Florida area including: Lee County, Collier County, Naples, Bonita Springs, Estero, Ft.
Reviews (9)
Joseph Meli
Dec 24, 2021
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Jerry Johnson
Dec 05, 2021
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DO NOT USE THESE UNPROFESSIONAL PEOPLE!!! They came to warranty work our washer that they previously repaired . The technician blamed the problem on us saying we were overfilling the soap dispenser that has a well marked fill line and wouldn't do the warranty work. We are 60 year old people I think we can figure out what a fill line is . When I complained they came back but told us it was now out of warranty. I think that is as bad as it gets . They were just trying to get out of fixing something they obviously didn't fix right the first time. DO NOT USE THIS COMPANY!!!!
Michael Tousignant
Dec 05, 2021
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Laurie Belle
Aug 29, 2021
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Jennifer Campos
Aug 22, 2021
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Well I was initially grateful for their call, they scheduled a tech to come out to my home. Warranty Coverage under Home Depot. They came the week following the claim. Tech said (nice guy) they needed to order parts and “that they usually take about a week”. Now I am on week 2 of no dryer only a household of 5. Needless to say I pay almost $100 each time at the laundry place. They call me 2 days later and tell me they can schedule me 7/27 that’s when they will have the parts. 2 weeks! Ok fine I schedule wait and pay for the clothes. They come 7/27 the tech says I changed the part but I think
Karen Todd
Jun 19, 2021
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I ordered a knob for my washing machine and twice it was the wrong knob. They ordered another knob but it was out of stock. In the meantime I found the right knob on another site and now have it. I tried to call them back to cancel my order on Friday at 4:00 in the afternoon and the phone is ringing off the wall No voicemail no one answers the phone. According to their website they do not close until 5:00 p.m. I need to have the charges credited to my charge card. I even showed them the part and they still got it wrong. Will not be using them again.
Pam Wipp
Jun 06, 2021
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Positive: Professionalism, Responsiveness
Charlie was our technician. He was friendly and professional and prompt. He fixed our problem with no hesitation knew exactly what he was doing. Would definitely use golf coast appliance again and ask for Charlie. He probably should get a raise he is so good LOL
Service: Repair stove / cooktop
Charlie was our technician. He was friendly and professional and prompt. He fixed our problem with no hesitation knew exactly what he was doing. Would definitely use golf coast appliance again and ask for Charlie. He probably should get a raise he is so good LOL
Service: Repair stove / cooktop
Corinne
Apr 16, 2021
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After taking a half day off work for my "anywhere from 1-5 appointment", the tech called at 4 to say that he would be here in 40 minutes. Then at 430 the office called to say that he will not be here and that I need to reschedule. No explanation and NO apology! Completely unprofessional and disrespectful of my time. Nothing but an inconvenience to me. This company is contracted with my appliance extended warranty company and definitely not my choice!
Joel Louis
Mar 14, 2021
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