We are located in the heart of furniture country, in the Hickory Furniture Mart. Heritage Furniture Outlet is a furniture lover's home away from home. Heritage Furniture Outlet has direct relationships with Furniture manufactures, who have overstocked furniture at a great price, which means, we can pass that price along to our customers.

We offer large discounts every day that range from 30% to 75% off retail prices. Our mission at Heritage Furniture Outlet is to provide our customers with the best furniture and value on the market today. We hope you will visit Heritage Furniture Outlet and browse around to take a look at all of our Discount Furniture, with the help of our highly skilled interior design staff.

Heritage Furniture Outlet was created by furniture industry veterans to meet the needs of today's consumers living in a challenging economy. Our goal is simple; bring you an assortment of quality home furnishing goods at prices much lower than you will find in retail stores.

Website Update

Reviews (16)

Write a Review

Suzanne Scott

Apr 17, 2021

Report

Very knowledgeable and personal staff. They were so patient, kind and made every effort to learn my taste and home design for a perfect choice. Alex and Joyce were exemplary. So glad I came to your store forthe top line product and first class staff .

Diana Peeler

Mar 13, 2021

Report

Friendly and helpful. Good advice offered in choosing fabric. Thanks Patsy. You're the best!

Jayna Ellsworth

Jan 28, 2021

Report

I had the pleasure of working with Patsy Norton on a furniture order that had many moving parts. Patsy was patient, detail oriented and a delight to work with. Overall my experience was stellar with her at the helm. Jayna Ellsworth

Renee Masinter

Jan 02, 2021

Report

Just ordered a bookcase from Michelle. She could not have been more helpful!! I just wish every experience was as pleasant as this one! I will definitely be back.

Joseph Inglefield

Nov 23, 2020

Report

Hailey was great. She helped us find exactly what we needed and sent us to the next showroom to find some beautiful furniture. She made the purchase go easily and quickly. Highly recommend you ask for Hailey when you arrive she will set you on the right path to some fantastic furniture and deals.

Pat Zolman

Aug 15, 2020

Report

Joyce Wagner provided excellent customer service, personable attention without pressure and followed up with me to see if I was happy with my purchase.

Terrie Hamett

Aug 15, 2020

Report

I called Heritage in North Carolina, from the state of Washington, trying to furnish my daughter’s apartment. I talked with Megan, she did a fantastic job! Megan made buying furniture from across the country so easy! I could not have done it without her! Megan’s customer service and care went above and beyond! I was able so see each piece of furniture separately and then together, I’ve never had that done when in person shopping! Thank you Megan!!

Brook Lynn

Aug 05, 2020

Report

Just wanted to leave a rating for one of their employees, mary t. i hope this rating finds her and/or her leadership team to let them know that i appreciated her excellent customer service skills a few weeks ago. i came into the furniture mart to look around. she approached me, escorted me around, answered my questions and was very professional. although i didn’t get anything at that moment, i sincerely appreciated her approaching me and taking the time to assist me! i hope all of their employees are like her. if not then have her train them or get more like her! will definitely go on their website

Nichole Scarboro

Jul 24, 2020

Report

Joyce was very helpful. She sent pics and described the fabric and seating feel of a couch that we bought sight unseen. We will most certainly buy from her again.

Brian K.

May 12, 2020

Report

We purchased a brand new dining room set from Heritage Furniture Gallery. We had the set delivered and the guys that brought our new dining room set did an excellent job. Everything was assembled and they went over each piece to make sure there was no issues. Overall we had an excellent experience at Heritage Furniture and will certainly be back for additional pieces as needed.

Holly Allen

May 12, 2020

Report

Michelle was a wonderful help to me! She took care of all my concerns in such a professional, competent way. I have more rooms to furnish and I wouldn't go anywhere else. Thank you, Michelle!

Gail Jacobs

Apr 17, 2019

Report

We are very grateful for all the assistance Joyce Wagner provided us in the purchase of furniture for our home. She worked very hard to coordinate all the details. We would definitely recommend her and Heritage Furniture Outlet.

John Gifford

Mar 09, 2019

Report

First and foremost the quality of furniture is second to none. Our sales rep was Angela Fredrick who was more than helpful and patient during The selection. Secondly the delivery men were the best I have ever come across In a very long time. These guys broke their back and were super respectful of my furniture.

Kelly Carter Austin

Mar 08, 2019

Report

Very helpful and nice! Will definitely come again. The delivery was great. Everything was securely wrapped.

Betsy Crawford

Feb 23, 2019

Report

We had and excellent sales, design person that was a true professional and went above and beyond to assist us with our choice and purchase. We ordered today 2/22/19. Her name is Patsy Norton and I would highly recommend her as a consultant.

Virginia Heinl Walderman

Jul 27, 2018

Report

We ordered almost $3k worth of furniture Memorial Day weekend during your sale. We were told 6-8 weeks for delivery. This past Monday was 8 full weeks. We were not contacted when the furniture arrived and had… to follow up ourselves. We were told Wednesday that we should hear from the delivery company Thursday and have our furniture that day. We heard from the company at 4pm Thursday who stated they would deliver it Friday (today), which does not work for us. My husband travels for work and I am home with our one year old alone when he is gone. He was home Monday - Thursday and could have

Heritage Furniture Gallery & Outlet