With years of experience in the San Francisco Bay Area, we've built a reputation for ourselves among the best appliance repair companies around. We take pride in our workmanship, so all of our repair work is backed by our guarantee that we don't get paid unless your appliance is fixed. We don't just work here, we live here too!
As members of the community, we treat you with the friendly courtesy you should expect from your neighbors. We like savvy customers, which is why we're happy to provide the most competitive prices in the San Francisco area. We know you've got better things to do than wait around. We use the best appliance repair software to schedule quickly and work diligently to get the job done as soon as possible.
Art and Tony are THE BEST in town. They can do anything in my book. My Maytag Dryer needed repair and Art was not only available in short-order he was on time, very polite, assessed the Dryer problem quickly and professionally and then went to work on it. Not only did Art and Tony repair the machine, they had to virtually disassemble it to replace the part and then reassembled the Dryer in its entirety and this was no easy job.
As members of the community, we treat you with the friendly courtesy you should expect from your neighbors. We like savvy customers, which is why we're happy to provide the most competitive prices in the San Francisco area. We know you've got better things to do than wait around. We use the best appliance repair software to schedule quickly and work diligently to get the job done as soon as possible.
Art and Tony are THE BEST in town. They can do anything in my book. My Maytag Dryer needed repair and Art was not only available in short-order he was on time, very polite, assessed the Dryer problem quickly and professionally and then went to work on it. Not only did Art and Tony repair the machine, they had to virtually disassemble it to replace the part and then reassembled the Dryer in its entirety and this was no easy job.
Services
Started by local residents in San Francisco, City Appliance Repair is your family-owned neighborhood appliance repair expert. We opened our business with the vision of providing the fastest, highest quality appliance repair service possible, and we believe our thriving business is evidence of our hard work towards this endeavour.
We're not just a local handyman company, we're a team of fully trained, professional appliance repair technicians with years of experience repairing appliances of all makes and models. Fixing appliances is our craft, so we're professionally dedicated to displaying quality in our work. We often take our refrigerators for granted, but they play a crucial role in our daily lives by protecting the food that our families depend on.
As your neighbors who live and work in San Francisco, we're here to help! Whether you need a technician sent to your home for a repair job or simply have questions you need answered, our friendly staff are here to get you whatever you need. We'll always explain every step of the process as completely and thoroughly, because we believe in keeping our customers as informed as possible - and because we simply enjoy talking to our customers!
Reviews (17)
Michael B.
Dec 21, 2021
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I had City Appliance Repair come out to look at my Sub-Zero Refrigerator. Sergei gave me an estimate for repairs, and said there was a one-year warrantee on the parts and work. He left most of my food on the counter, and the cabinet door on the table. When I looked at the estimate I didn't see the warrantee in the estimate, and called the company about this. The receptionist said they don't warrantee their work. When I asked Sergei about this he "said take my word". I explained I'd like to see the warrantee before agreeing to the work. He said "please find someone
Vera Z.
Dec 19, 2021
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My 5-year-old refrigerator stopped working and City Appliance sent a repairman the next morning. Aziz diagnosed it as an issue with the fan and expedited a replacement part which thankfully came in despite today's supply chain issues. When the fridge still wasn't cooling, he returned to investigate and discovered that the vent had frozen over with ice. Aziz communicated with me every step of the way and was determined to find the issue as neither of us wanted to see a relatively new appliance in the landfill. Thank you Aziz for bringing my fridge back to life!
Pepe H.
Nov 16, 2021
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Martine P.
Nov 04, 2021
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Miriam G.
Nov 02, 2021
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Henry H.
Sep 12, 2021
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The oven on my Viking stove went out. I had the igniters replaced two years ago. They needed to be replaced again. Serge, the repair tech, explained everything to me. Last time, the parts had to be ordered, it took 3 days to get the parts. Serge had the parts with him and it took less than 2 hours. He also lubed the hinges, tightened the bolts on the oven door and vacuumed the oven.
Norm F.
Jul 08, 2021
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5 Stars all the way. Honesty goes a long way with me, as do morals. This company has it !! I made an apt for my fridge/freezer repair. Today as the repairman was on his way he called me 1st from about half an hour away. He asked what's the problem, then how old the fridge was & he knew the Brand already. He said that is a common flaw for that fridge & to call the company as he's had some customers tell him that Samsung has come out & fixed it for free even after the warranty. Other wise he would come out here to tell me that & get $85.00. He has fixed them in the past
Marketing S.
Jun 08, 2021
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WORST EXPERIENCE EVER!!!! Service person came out twice to look at my refrigerator, didn't know what was wrong, told me he needed to order parts, lied to me, prolonged the agony of a non-working refrigerator for 2 weeks, couldn't fix the problem, and expected I would have him out for a third look! HA! I called another company and the service person came out the next day, diagnosed and FIXED the problem in 90 minutes (including installing a new part!)
Betsy D.
Feb 17, 2021
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We have an older Fisher 2 -drawer Paykel dishwasher and one of the drawers had an issue. Not everyone works on this brand, so I was happy to find City Appliance Repair. Emil and his assistant were prompt, they diagnosed the problem, ordered the part and returned to fix it. Their estimate was accurate; they were professional, friendly, wore masks, and even cleaned the flooring beneath the dishwasher. I recommend them and would definitely call them for appliance repairs in the future.
George W.
May 28, 2020
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Itty B.
Dec 23, 2019
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I had City Appliance Repair come to my house to replace the ice maker on a Samsung Refrigerator. I got a bid of $500 which while I felt was expensive it was less then a new frig. When the repairman arrived the only part he brought was the internal component. I have now had to go on to Amazon to buy the rest of the parts for another $200. I have never felt more ripped off in my life. These people are completely dishonest.
Jan S.
Dec 14, 2019
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Once again we are so very happy with the service we received from City Appliance Repair.
Serge helped us with our kitchen appliances several months ago. Dmitry helped us with our washer today.
We really appreciate how professional, honest, and patient both technicians are.
Both took the time to make sure we understood why our appliances are behaving the way they should/shouldn't be.
Dmitry gave us cost-saving tips to ensure we won't waste money when shopping for a new washer.
Thanks so much!
Serge helped us with our kitchen appliances several months ago. Dmitry helped us with our washer today.
We really appreciate how professional, honest, and patient both technicians are.
Both took the time to make sure we understood why our appliances are behaving the way they should/shouldn't be.
Dmitry gave us cost-saving tips to ensure we won't waste money when shopping for a new washer.
Thanks so much!
Lucy W.
Nov 09, 2019
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E. L.
Nov 07, 2019
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Avoid! I didn't even book an appointment , and they sent a technician to our house and wanted to charge us.
Their phone operator put both me and their technician in a bad place. When I called to inquire into pricing the phone operator said $70 for the diagnostic and after I gave my address she quickly changed to $85 for the diagnostic, so I said NO THANK YOU - please cancel and DONT schedule. 4 hours later their technician came by and wanted to charge us $300. The technician seemed like a really nice guy, but he shouldn't have been sent.
I can't speak to their quality of work
Their phone operator put both me and their technician in a bad place. When I called to inquire into pricing the phone operator said $70 for the diagnostic and after I gave my address she quickly changed to $85 for the diagnostic, so I said NO THANK YOU - please cancel and DONT schedule. 4 hours later their technician came by and wanted to charge us $300. The technician seemed like a really nice guy, but he shouldn't have been sent.
I can't speak to their quality of work
Reese W.
Nov 03, 2018
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Dmitry came within the hour and a half window that was promised and he was able to help me with our washer repair very quickly. He gave us a few options of what we could do to fix or repair our 15 year old washer and problem solved with me what would be the most cost effective solution. Dmitry was very personable, very honest, and super straightforward. He helped me bypass a broken part to make the washer usable in the meantime until I decide it's time to replace it and even gave me a few more tips on how to maintain the washer and 30 year old dryer to make them last as long as possible.
Archana P.
Jul 24, 2018
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Leon knew his way around my Maytag Neptune series stackable washer and dryer like a pro. His repair was efficient, and the price was not outrageous.
That said, I was less impressed with how he made very little effort to be careful in moving the washing machine out of its closet, and in cleaning up afterwards. We have some new scratches in our wood floor, and I definitely had to clean up a mess of lint he tracked into the adjacent bathroom after he left. More attention to these sorts of detail would have elevated the experience.
We needed to have some follow up maintenance done (installing
That said, I was less impressed with how he made very little effort to be careful in moving the washing machine out of its closet, and in cleaning up afterwards. We have some new scratches in our wood floor, and I definitely had to clean up a mess of lint he tracked into the adjacent bathroom after he left. More attention to these sorts of detail would have elevated the experience.
We needed to have some follow up maintenance done (installing
Bruce Reyes-Chow
Jun 22, 2017
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Our dryer kept shutting off after 5 minutes. For a reasonable $60 service fee, Vladamir successfully diagnosed our problem. One repair service blamed the dryer and another, the outlet, but V. deduced that the breaker was bad -- the least expensive and DIY option of the bunch. If we had changed the outlet or bought a new dryer, we would have had the same problem.
I would definitely call them again as their integrity and honesty was clear!
I would definitely call them again as their integrity and honesty was clear!
