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Furniture World
Brown Squirrel Furniture Warehouse began in 1971. The business is owned by the Matthews family, who having lived in Knoxville for generations, are blessed to call it home. Doug Matthews, Sr. is a long-time veteran of the home furnishings industry, since 1959. From day one, the Matthews family has been committed to running their company with emphasis on honesty and integrity.

The Brown Squirrel employs an extended family of associates who share the Matthews' core business and personal beliefs. Our store shares the same customer-centric values that drive some of the most successful and enduring enterprises of our time -we buy quality goods in volume, and make it possible for customers to take home their purchase today.
Services
For more than 40 years, Brown Squirrel Furniture has been serving East Tennessee, Western North Carolina, and Southeastern Kentucky, providing quality home furnishings at prices that represent the best possible value. Those 40+ years are comprised of customers leading us to be the best we can be.
Brown Squirrel "gives back" to the community through involvement with a number of charitable organizations such as Second Harvest, the Habitat for Humanity, and the Red Cross, among others. It is "in our DNA" to try to be ever-mindful of the needs of others in the knowledge that we have been blessed that we might be a blessing.
If you have any question about your new furniture, delivery, or other issues, call us first at 693-1291. You can also email us, and we will respond quickly to your request. Delivery: Please notify us at least 48 hours in advance if you cannot have someone at your home to receive your merchandise. We will reschedule your delivery for a better day.
Shopping for your new furniture can be a fun, exciting experience. Here are a few thoughts from the American Furniture Manufacturers' Association that can make shopping even more enjoyable. Determine your budget. No matter how much or how little you want to spend, you can find good values that suit your style in any price category.
We will issue a refund, less a restocking fee of 5% of the total order, if we are notified of your desire to cancel within 48 hours of the time you take possession of the merchandise. This excludes bedding and sleep products, which may not be returned. There will be an additional delivery charge assessed if our trucks pick up the merchandise from your home.
Reviews (15)
Debbie Adams
Debbie Adams
Jan 14, 2022
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Shane is an excellent salesman. Would definitely recommend him to help you.
Peter Harris
Peter Harris
Dec 30, 2021
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We had a great experience shopping at Brown Squirrel Furniture. We were greeted by Randy who was helpful in our finding what we were looking for and then left us to ourselves to shop until we found what we wanted. I hate high pressure sales people and this was not that kind of experience.
Sealantro
Sealantro
Dec 28, 2021
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So much inventory it can be overwhelming. Tight space with everything sort of crammed in the building. Have to be prepared to spend some time here to really see everything. Don't be afraid to make offers as their prices are all negotiable.
Brandon Johnston
Brandon Johnston
Dec 20, 2021
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Brown Squirrel is the only place that I buy furniture from. Most of their furniture is American made and nice quality. I have bought all of the furniture from Randy. He is the best salesman that I have ever worked with. Never been pushy and always friendly.
Leann Roache
Leann Roache
Dec 19, 2021
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Sarge has been great to work with. I always appreciate his expertise on quality furniture and his eye for matching.
Gabby McCarty
Gabby McCarty
Dec 16, 2021
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Amazing experience with Brown Squirrel Furniture! We had a set budget and Randy was so kind and very considerate of our budget. He was not pushy at all like many assume salesmen to be. The showroom is enormous and there are pieces for every budget, style, and size! Had the most wonderful experience buying our new kitchen table and will most definitely be purchasing furniture from them again in the future! I have included a picture of the table at the showroom and then our table in our kitchen.
I would also like to mention the pickup process was so smooth and the gentlemen there were very kind
Marylin Dubrick
Marylin Dubrick
Dec 09, 2021
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Helpful, able to take our purchase with us. Unfortunately, end tables we liked had to be ordered, but understandable due to stock and the pandemic. Stylish furniture and reasonable costs . Tammy very helpful.
Tim Wayne
Tim Wayne
Dec 04, 2021
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I’m extremely pleased with my shopping experience at Brown Squirrel Furniture. Even though the global supply chain is horribly effected by current events, the showroom at Brown Squirrel Furniture does not reflect this. Truly, wall to wall furnishings. Our sales representative (Lance) greeted us upon arrival, yet never “hovered”. He was easy to located and ready to answer our questions. I ended up purchasing a king size bed and two matching night stands.
Wilma Whaley
Wilma Whaley
Nov 29, 2021
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Really nice store layout. Had lots of different beds to choose from. Very knowledgeable sales lady. Very helpful. Asked our needs in a bed that was adjustable. Told us the difference in what the bed did. All we wanted was to raise up and down.
Christa Lane Ferguson
Christa Lane Ferguson
Nov 28, 2021
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We texted with Laura K to find us a few options to save us time before we came in and that was great for us. Once we got there went in sat on what we had previously texted about and was ready to purchase. Great furniture and wonderful salesperson! We will be coming back.
Maria Lamberto
Maria Lamberto
Nov 27, 2021
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Great salespeople. Texted with Laura yesterday. She found several chairs that met my specifications and when I went to the store today I purchased two very comfortable and well made chairs, both made in the USA.
Bjp Disney
Bjp Disney
Nov 24, 2021
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Amazing customer service with Donna Flesher. Not only was she knowledgeable about the products but she was super compassionate to my Mom who has mobility issues. Donna was amazing to work with and we purchased exactly what we needed.
Steven Roberts
Steven Roberts
Nov 18, 2021
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Worst customer service , my wife and I bought a couch with the 5 year protection plan , couch broke 6 months ago and have been trying to get it fixed ever since but getting nothing but the run around . my wife has called and emailed both brown squirl and the protection company (which is a joke) and not getting anywhere . the protection company did… finally send a part out but when they came to install the part it was broken (go figure), as time goes buy and my wife tries to call both companies all she gets is a run around. all we want is for them to honor the contract.. how hard would it
Michelle Parillo White
Michelle Parillo White
Oct 20, 2021
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Great shopping experience! Everyone was courteous and knowledgeable and Lance was extremely helpful in selecting our new furniture!! Can’t wait for it to be delivered!! Definitely a return trip in our future!
Daniel Kreshak
Daniel Kreshak
Oct 06, 2021
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Nice American made furniture. Kathy was very helpful. Found a very comfortable sofa, loveseat and kitchen set within a 1/2 hour. Highly recommended.