Telco Electronics

Had Telco out for warranty work on my Samsung washing machine. Clint was super helpful very thorough made every effort to diagnose the problem definitely will call them again.

Contacted Telco due to my washer not working properly. We were still able to use our washer on one cycle. Technician came out and said computer board needed replaced. After his visit the door locked and we couldn't use our washer. Waited two weeks for the parts and another Technician came out. He said the computer is not the problem and wanted to replace the wiring harness. I said ok but I would still like the computer board replaced and the door lock sensor. He explained that the door will unlock once we hit start cycle. I tried multiple times and multiple ways. Nothing. Called today and I was

On Wednesday Nov. 3rd around 4:00 pm we noticed our LG fridge wasn’t cooling. I was leaving on a business trip the next day at 3:45 am. I first called LG because the fridge was only about 3.5 years old. LG was already closed for the day. I looked up repair places in our area. The first place didn’t work on LG but gave the name of two places that did. The first place was closed. The 2nd place was Telco. I called and they said they could be out Thursday and if it was under warranty there would be no charge to us. I agreed to have them out. Thursday morning, I called LG and they said they used

Unable to help, they do not work on the video player we have and were unable to suggest who might.
They were kind but seemed to busy to suggest alternatives.
Did suggest I could look on Ebay or Craig's to buy a replacement.

These guys are awesome. Fixed our Samsung dryer quickly. They were attentive to our needs and we will definitely use them for all our appliance issues.

Clint arrived promptly every time we had an appointment, had a good attitude, and did a great job. Very knowledgeable about Samsung reridgerators.

They were great. I had a break in my ceramic cooktop..Samsung replaced in no charge..Telco came out to us, 60 miles, to replace the top totally free of charge.. Over the years they have serviced so many of our appliances..Always on time, great service..

Positive: Professionalism, Responsiveness, Value
Samsung screen broke and Telco was very helpful suggesting I call the company even though the TV warranty had expired. Samsung honored it and paid to have it replaced given that it was less than two years old.

I have used them multiple times and really appreciate their friendly and helpful attitude. A real Service oriented Company. Receptionist set expectations clearly then not only met but exceeded them. Glen provided top notch Denon receiver technical support, identifying repair options and then executing them flawlessly. Thanks for all your Help Telco !
Joe Gates

I've never written an online review but Telco deserves it.
I bought a floor model Samsung 55" HDTV and withing 8 months, the screen started acting up.
I called tech support and they set-up a work ticket with Telco.
Eileen got back to me super fast and Wes told me the names of the techs that would be at my house as soon as Samsung delivered the replacemet part.
Mind you, I am in Yakima, WA and Telco is in Boise, ID.
Jessica was the service tech in Yakima and was at my house 10 minutes EARLY, and even with a trinee on-hand - had my TV unmounted and, repaired and back-up in less than 40 minutes

So only reason they get a 1 is because they showed up. Brian is a rude, arrogant, disrespectful "tech". All he wanted to do was finish his day. When you buy a Samsung double oven, beautiful appliance 5 months ago from RC Willey, only for it to fry at the power cord into the back and short out the whole appliance, you expect an empathetic tech to come out and do his job without attitude. Telco is a poor choice RC Willey and Samsung!

Last month our Samsung 2015 refrigerator, with the ice maker in the refrigerator section (not the freezer section) stopped producing ice. We have the double doors with the ice & water despenser on the outside of the left door. From what I have read on the Facebook Samsung page, many customers are unhappy with this model as their ice makers are freezing up & stopped working. I'm not here for that issue though. Samsung eventually agreed to replace the ice maker free for parts & labor and sent out a technician within days on May 8, 2019.
I believe that we were lucky to get Jonathan

After numerous service calls on our dishwasher, Telco was recommended as a last ditch effort to look at the motherboard and see if they could fix it rather than us having to replace it at the cost of about $400. For about $15 and in about 15 minutes they were able to solder a spot. Over a year later, and the dishwasher is still running great!! Thank you Telco!!

My Samsung fridge quit working and Samsung recommended Telco. They were able too get a repair technician out quickly and was able to order parts covered by the warranty. Technician was friendly and knowledgeable. We were very happy with their service.