Croffoot Heating and Air Conditioning, Inc. is a company you can trust when it comes to heating and air conditioning solutions. As your Southeast Valley air conditioning/heating repair experts, we are always ready to help with all your needs! Croffoot Heating and Air Conditioning, Inc. in Chandler, AZ may be a name not yet well-known in the Southeast Valley but certainly is not a company new to the HVAC industry!
The business began in 1981 in Troy, IL with a staff of 2. Kirk and Susie Croffoot were 21 and 19 respectively when they created their company. Through the next 21 years, they grew to becoming a successful heating and air conditioning business utilizing many of the state-of-the-art service techniques, computerized data systems, and a custom sheet metal shop.
Their growth included adding a duct cleaning service, a branch location, as well as maintaining a good and solid reputation with customers and vendors. They maintained a customer base of approximately 3,500, boasting a 72% repeat business.
The business began in 1981 in Troy, IL with a staff of 2. Kirk and Susie Croffoot were 21 and 19 respectively when they created their company. Through the next 21 years, they grew to becoming a successful heating and air conditioning business utilizing many of the state-of-the-art service techniques, computerized data systems, and a custom sheet metal shop.
Their growth included adding a duct cleaning service, a branch location, as well as maintaining a good and solid reputation with customers and vendors. They maintained a customer base of approximately 3,500, boasting a 72% repeat business.
Services
Specializing in residential and commercial air conditioning installation, Croffoot Heating and Air Conditioning, Inc. is dedicated to keeping our clients in the East Valley cool. We offer a wide selection of air conditioning models at affordable prices, and we perform Manual J Load calculations if requested.
There is a good way to understand if you are wondering if there will be a charge for a service call versus not being charged for a free estimate. Some companies will offer a "free" second opinion on service calls. However, one must be vigilant in making sure that parts are not recommended and replaced when unnecessary so that the company can recoup their costs in coming to your home.
Reviews (22)
Jay S.
Dec 24, 2021
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Have used Croffoot for over 12 years. Had an issue with our nine year system this week. Scheduled service call and learned blower needed part replaced. They anticipated the issue, had the part ordered and on hand, replaced, and tested. No charge as our ten year warranty still in effect. Pleasure working Croffoot.
Giser Ali
Nov 17, 2021
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George G.
Oct 09, 2021
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Our old AC went out. Because of the slow down in parts, we wouldn't be able to get a new one for a few weeks. They put in a "loaner" to tie us over. AT NO ADDITIONAL COST! It kept us cool while we waited. Kirk and his crew put in our new one and all is well. Kirk has been doing this for 30 years. Very professional, experienced and explained everything. Susie in the office communicated with us all the time with updates. Definitely 5 stars and recommend them highly.
B. B.
Aug 16, 2021
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We've used Croffoot for both replacement and repairs and couldn't be happier with their responsiveness, their knowledge, their customer service and their pricing. My husband is very very particular and has full confidence in their work and their staff. Susie returns calls quickly and efficiently and is a pleasure to work with. Today Andy came by to service our clogged condensation line, check out our other unit and put on a new grill on our outside unit as our roofing company damaged it during our recent reroof. Couldn't be happier with his work - and he took the time to patiently
Joanne K.
Aug 15, 2021
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I have used Croffoot Heating and Air for 12 years for my air conditioner/heating units and they have just installed a new air conditioner/heater for me. I cannot recommend Croffoot enough! They always do a great job, are responsive, clean up as they go and are great people to work with! I am completely satisfied and happy with my new system!
Christine P.
Jul 03, 2021
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Mark Boynton
Jul 02, 2021
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Sal Aguilar
Jun 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have used Croffoot Heating and Air since 2015. Always very attentive, pleasant and just great customer service. Andy was out today he was great. Not in a hurry and took the time to explain all the diagnosis and findings. Thanks you.
Service:Â HVAC repair
I have used Croffoot Heating and Air since 2015. Always very attentive, pleasant and just great customer service. Andy was out today he was great. Not in a hurry and took the time to explain all the diagnosis and findings. Thanks you.
Service:Â HVAC repair
Maysarah Abdel-Fattah
Jun 07, 2021
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Brittney P.
Jun 01, 2021
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Their service is top notch. They are educated, quick and very friendly. I will definitely recommend this company to all my friends and family.
We called late on Friday and they came out the next day and replaced our compressor In a half an hour.
We have worked with other air company's and never been treated as well as we were by this company. Thank you!!
We called late on Friday and they came out the next day and replaced our compressor In a half an hour.
We have worked with other air company's and never been treated as well as we were by this company. Thank you!!
Charles B.
May 25, 2021
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There`s a reason Croffoot has over 40- 5 star reviews! They now another now!
I wish I could give them 10 stars!
Absolutely the greatest A/C company ever. After the nightmare companies the past few years my home warranty company sent me, I thankfully discovered Croffoot! Thank you Kirk, Susie and all!
I wish I could give them 10 stars!
Absolutely the greatest A/C company ever. After the nightmare companies the past few years my home warranty company sent me, I thankfully discovered Croffoot! Thank you Kirk, Susie and all!
Chris M.
Mar 11, 2021
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I learned of Croffoot by multiple recommendations, all of which were positive. I received no special treatment or incentive by posting this review. We recently had Kirk come out and give us an estimate to replace our aging HVAC system. We bought the house back in July of 2020 and the home inspection showed that we would eventually have to deal with this so we opted to get it done before the summer heat set in. Kirk made it easy to understand what was needed, he explained options and answered all of our questions. He provided us with a quote and we made our selection based on our needs along with
M. M.
Jan 25, 2021
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It's been years since I found Croffoot and hired them, and they are still the most incredible, honest, and BEST AC company in AZ to this day. I've had them work on several AC units at various homes to this point and just installed a new one at my rental, and the whole thing was perfect, as usual.
This is the AC company to choose, hands down. I will forever be a customer of theirs.
This is the AC company to choose, hands down. I will forever be a customer of theirs.
James Rafferty
Sep 16, 2020
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I have used Croffoot Heating and A/C the past 2 Summers in an emergency situation to repair my A/C system. In both cases, they arrived within an hour of my phone call and quickly got our system up and running again. I was very impressed and appreciative! So when it came time to replace our aging A/C Heating system this last December, I really never considered anybody else that I wanted to do the job! They gave me a fair price on a new 2-stage Trane system, which included a sizable manufacturers rebate. Kirk and his crew arrived right on time and went to work putting down tarps to protect the flooring
William Thompson
Sep 04, 2020
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Very impressive company and service. Since i am a licensed Architect, Structural Engineer and Civil Engineer in private practice for over 50 years and have experienced observing, instructing and even recovering for my clients from very bad to unqualified installations and service i can say that Croffoot Heating tops them all. I would highly recommend them for any needs one may have. their service staff is punctual, efficient, polite and very accommodating. No one need to look farther.
Deonne P.
Jun 24, 2020
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Our Air condition unit was serviced today by Andy and like always he was very courteous, got busy checking everything out in the attic and then cleaned and tested the outdoor unit. I was even called by Susie the office manager when Andy was on his way.
We have used Croffoot for the past 3 years and plan to continue to use their services after moving to our new home. It's hard to find a Company that you can trust, but Croffoot is reliable, honest and trustworthy to do a thorough job at a fair price.
We have used Croffoot for the past 3 years and plan to continue to use their services after moving to our new home. It's hard to find a Company that you can trust, but Croffoot is reliable, honest and trustworthy to do a thorough job at a fair price.
Richard P.
Jun 10, 2020
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Vic R.
May 01, 2020
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Trish E.
Apr 24, 2020
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After having our annual tuneup and HVAC inspection before the summer, another vendor had informed us that our HVAC had a leak in the attic. That vendor also told us that we needed 5 to 10 pounds of refrigerant, which seemed odd since the system was still cooling. My neighbor recommended calling Croffoot Heating And Air - and I'm glad that we did! Andy arrived on time and was professional. After inspecting in the attic, he confirmed there was a leak but that we needed much less refrigerant than previously told by the other vendor. He also gave us a quote to fix the leak that was half the cost
Penny B.
Apr 02, 2020
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Kirk and Susie make a great team and are wonderful to work with. Our units (two AC/heating units and one heat pump) were ready to be replaced after 18 years of use. We chose Croffoot for our service and were happy with the pricing and service. Kirk and his employees were always right on time, kept the work space clean as they were working and after as well. Kirk and his employees were friendly, polite and courteous. Kirk took the time to walk us through the system after install and said he is a phone call away if we have questions. We highly recommend Croffoot for your AC/Heat service.
B. H.
Jan 26, 2020
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Vutana O.
Jul 09, 2019
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I initially thought a spaceship was landing on my roof but it was just my AC unit making a weird noise. The AC unit started blowing warm air. Turned off the AC for the night and called Croffoot the next day. They had a tech at our house the same day. It cost $550 for a condenser motor and $618 total. I'm satisfied with the overall service. I would call them again. Hopefully not anytime soon
