Lenz Heating & Cooling
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Lenz Heating & Cooling
For the best heating and cooling company in Des Moines, look no further than Lenz Heating & Cooling. You'll never pay a penny more than our original quote for your HVAC repair or installation. Al Lenz, founder and owner of Lenz Heating & Cooling, has provided residential air conditioner and furnace services in the Des Moines community and surrounding areas in the state of Iowa since 2009.

You can take comfort knowing one of the HVAC experts at Lenz will make your furnace or air conditioner repair their top priority. You'll never be charged extra for service calls outside of regular business hours or overtime fees. With 24/7 emergency service available, Lenz Heating & Cooling provides prompt, efficient a/c repairs.

Lenz Heating & Cooling is happy to provide installation services and financing options for your new furnace. Have you been taking cold showers? Then you're in luck because Lenz Heating and Cooling is currently replacing water heaters! In addition to repairing and installing air conditioners, furnaces, and water heaters, our team also serves as consultants for all your HVAC questions.
Services
Lenz Heating & Cooling ensures you receive top-quality professionals and expertise along with unmatched customer service. As a family-owned and operated HVAC company, Lenz Heating & Cooling ensures you receive top-quality professionals and expertise along with unmatched customer service.
Each one of our professionally trained technicians goes above and beyond to maintain the comfort and safety of your home. I am an Iowa native who has worked in the Heating and Cooling Industry in the Des Moines metro area for 26 years. I've been married to my wife, Jenny, since 2019. I have a daughter and son of my own and two bonus daughters through marriage.
Lenz Heating & Cooling is proud to serve Des Moines and the surrounding areas including Creston and Winterset with superior customer service in the heating and cooling industry. We are here for you 24 hours a day, 7 days a week. As a full-service heating and cooling company, we offer name-brand products, knowledgeable technicians, and great pricing or financing on all our products and services.
As an HVAC contractor, Lenz Heating & Cooling's primary concern is making sure the air conditioner, furnace, and overall air quality in your home and office is safe and fully functional. Repairing air conditioners, installing furnaces, and cleaning air ducts is only one aspect of our business; otherwise, Lenz Heating & Cooling makes sure we do our part in improving the Des Moines and Madison County communities in which we live and serve.
Lenz Heating and Cooling of Des Moines strives to give our customers the best air conditioning and furnace services at the best prices. But don't take our word for it; see what other customers had to say about our products and services. We thought our Furnace died on a Sunday night during this Zero degree weather we were having.
Reviews (23)
Mylan N.
Mylan N.
Jan 05, 2022
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They did an awesome work in replacing my heating and cooling system with the highest efficient units! Al and his crew are super professional and attentive. They did an awesome job! I recommend them for your heating and cooling needs! You'll be in good hands for sure! They'll def hear from me again, need a water heater replacement soon thanks for your fast and reliable service!
Tim Bayse
Tim Bayse
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommend this company.
We were very pleased with the whole experience from start to finish!!!
Services: Install AC, Install thermostat, Install heating system
Mylan N.
Mylan N.
Dec 29, 2021
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Even before they came out and serviced my home, I would message Al and he replied back quickly. Al and his team were very professional, knowledgeable and responsive. Glen was the crews lead, however Al came on site to check things out as well. They were friendly and very attentive guys, they were very careful putting tarps down while working so they didn't make a mess. They replaced my furnace and air conditioning system in my home in one day and did an amazing job. I was given a tutorial on how to work the new thermostat. I would definitely use them again and recommend them to friends and family
Tina Mabuce
Tina Mabuce
Dec 26, 2021
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Lenz did a great job installing a new HVAC system, water heater, and humidifier at our house. The install involved more then they thought it would due to a finished basement and some changes in ductwork to make it work, but they did a great job! Al Lenz, the owner, was highly attentive to any questions I had before, during, and after the installation. I would highly recommend them to anyone looking for a new HVAC system or needing repair or assistance on their HVAC system
Sara S.
Sara S.
Dec 22, 2021
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Lenz has provided great customer service. Al took the time to understand what issues I was trying to solve and recommended equipment to do so. The install had some issues along the way that they had to solve for and they dedicated time to do so instead of leaving it half done as well as came back after hours to assist. Hoping the equipment turns out as good as the service for install!
Meghan McCoy
Meghan McCoy
Nov 03, 2021
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After being charged and given an insanely high estimate via another company, I googled local companies in the area and found Lenz because of their high ratings. The tech came out the next day and gave me a fair and reasonable price. He was efficient with his service and got me set up for an AC replacement. When the techs came to install the new AC they were on time, very friendly, and very professional. Had a new AC before noon. It always means a lot to be able to use a veteran owned company and this one lives up to those values. Thank you Lenz for your great service.
Teri Alger
Teri Alger
Oct 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Dan was personable, knowledgeable and respectful of cost AND not scared of spiders! I appreciate any time a trade professional doesn’t “talk down to or over” me simply because I’m not a professional in their area of expertise! If bad furnace things have to happen, I’m glad you guys are available!
Services: Repair heating system, Heating maintenance
Charlie Michelson
Charlie Michelson
Oct 30, 2021
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I highly recommend Lenz heating and cooling! They installed our furnace and A/C units a few years ago and the install went very well and was very fairly priced. This weekend my heater would not kick on. I called on Sunday and Dan was out to fix it on Monday. He was early, very professional and quickly had the problem resolved. I will be sure to use them for all HVAC needs in the future.
Jetski
Jetski
Oct 19, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Had Alan the owner come out years ago to service older units. I called because he is a Veteran. Great guy. Gave me a good deal on a new AC. A better deal on both AC/Furnace combo. Friendly/professional employees and office staff. Has done my maintenance ever since. Highly recommend. Thanks Alan and Crew. Tim from Ankeny
Services: AC maintenance, Heating maintenance
Stracer STRs
Stracer STRs
Sep 17, 2021
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Al and his team were very professional, knowledgeable and responsive.They installed a new furnace and air conditioning system in our home in one day. They respected our home by removing their shoes or wearing booties and showed up exactly when they said they were going to.They answered all of our questions and concerns. We would definitely use them again and recommend them to friends and family. They are an A+++++ company. Thank you so much, Aaron and Heidi
Todd Cowman
Todd Cowman
Sep 01, 2021
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From the moment we called Al for an estimate to the time Curtis and his crew left we’ve not been disappointed with Lenz H&C. Just the opposite. Al came to our house and took the time to figure out what we needed and worked with us on price. On installation day the team was on-time, efficient and clean. Very friendly guys who knew what they were doing and got it done quickly. Replacing an a/c and furnace is never fun (or cheap) but the team from Lenz definitely made it easier to handle. Very happy.
Dhriti C.
Dhriti C.
Aug 05, 2021
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Got in touch with this company a month or two back and I must say it's been an absolute pleasure. I would highly recommend them for their professionalism and for their customer service. We had to replace our HVAC system and I did check the reviews for them along with reviews of the product they were going to install. We did not go for a second quote and day off installation went really smooth. We had Jeff, Drea and Nick working on the installation and they were here on time and answered our questions and we are just very happy with the work they did.
Greg O.
Greg O.
Feb 08, 2021
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Lenz was the first of three contractors I had give me a proposal for a new Furnace, AC & Water Heater.  Al was very professional, made a thorough review of our needs and desires regarding the equipment and add-ons. He gave us his best price right up front and No hard-sell! On install day, Curtis & Brody & Drae were very professional, took all precautions to keep the house clean and did excellent work. They made sure we knew everything about our new system before they left. We love our new Amana furnace and AC and our new Rheem water heater! At our request they also installed an Ecobee
David H.
David H.
Jan 02, 2021
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No nonsense. Repair what needs to be repaired. We have 100% confidence that they will get the job done quickly and correctly. They don't sell you programs and other junk you don't need like the others do.
Dustin A.
Dustin A.
May 20, 2019
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I called asking for a system checkup. Receptionist asked if I have a 'service contract'. After answering 'no', the receptionist asked if she could call me back. That was four days ago.
Sean S.
Sean S.
Aug 26, 2018
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I ended up buying a split unit A/C with heat pump from Lowe's for $650 and I found a licensed HVAC technician to install it for $300. It works great...from another HVAC service provider! Compare that to the $5,000 that this company wanted to charge. You can see that they were way overcharging and didn't care when I told the salesperson/technician who quoted me. High price, low service quality, and uncaring attitude. No thanks.
Kara B.
Kara B.
Aug 06, 2018
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Al came out and had us back up and running in no time. I am so thankful for honest small business owners, this company is truly a gem. He will be our go to anytime we have an issue. Do not hesitate to call Lenz if you need HVAC help!

Relatively small fixes for a reasonable price. Thank you again, Al for your help!
Kerri H.
Kerri H.
Jun 02, 2018
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I can not be happier with my experience with Lenz! My ac went out on a Friday night and the owner himself came out Saturday afternoon! He quoted me a fair price for the repairs and within 20 minutes I had a functioning ac again! Do not hesitate to call Lenz if you need anything heating/cooling!
Morgan M.
Morgan M.
Mar 09, 2018
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My furnace went out late last night, I called and spoke with Jenny who picked up right away was super helpful. They gave me a phone call 30 minutes before they arrived (which was great because I could still go into work this morning). Al came by and was able to get me heat right away. He also showed me how to perform a quick fix on my furnace in case it went out again. I was very impressed with Lenz's affordability and how quick they were to respond. I also appreciated the tips on how to fix the problem myself, rather than having to pay for a service call. I know my furnace is on it's
Derek P.
Derek P.
Oct 21, 2016
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Leaving a good review for a bad visit.

Requested a technician visit my house for a heater not working. Long story short, the technician wasn't up to speed and couldn't get the job done the most cost effective way possible.

Talked to Al Lenz (owner) and he was not happy on how I was treated, and disappointed with the service provided. He apologized and ensured me I would not be charged for the visit. Al is an honest man!
Greg W.
Greg W.
Jul 12, 2016
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I was very satisfied with my recent experience with Lenz Heating and Cooling. Our A/C went out during a very hot week, called my normal place first thing on a Friday morning and was told by them that it would be two weeks before they could even send someone out to look at it (obviously everyone was busy due to the heat). But waiting two weeks was not an option and even though I have been a long time customer of this business I was placed on their waiting list

So I found Lenz and gave them a call. I was informed that they had a representative that was just finishing up a job in my area and
J. D.
J. D.
Feb 12, 2015
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Friendly and helpful...especially Zakk and Dennis. They listen to what you want, and they don't have salesmen (where you would otherwise have to listen to a 2-hour spiel where they try and sell you stuff). Got a quote on furnace replacement within minutes of asking after Lenz arrived and had inspected our furnace.

For some reason, Lenz won't respond to emails from customers (I've sent three of them and have yet to get a response). Why have an email address at all or a "Contact Us" link on your webpage if you're not going to respond? Also, Zakk didn't put the
Larry W.
Larry W.
May 17, 2013
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I had my furnace and air conditioner inspected by another well known company that advertises a lot and was told both units were bad. The heat exchanger was cracked and leaking bad in the furnace and the compressor was bad in the AC/heat pump. They quoted me around $15,000 to replace both!! I almost fell over. A week later my water heater started leaking! So after talking to some people I decided to have Lenz Mechanical check them out and give me a quote. They replaced all three including the water heater with better units than the other place was going to use for $8600.00. They did a fantastic