We offer premier appliance service and repair to the greater Portland, Seattle, Spokane, and Tri-Cities areas. You can also visit a map of our service areas! Our technicians are factory authorized on over 50 brands of products, and average over 18 years of dedicated experience serving you! Our work is covered by one of the best and longest guarantees in the industry.
You can rest assured that you will receive the best quality workmanship with only genuine factory authorized parts. Our Trip and Diagnosis is guaranteed for 30 days. Any parts purchased from and installed by Appliance Hospital have a 1 year guarantee for the part and installation labor. Mark took the time to explain a lot about my oven, and it will help me use it more effectively.
You can rest assured that you will receive the best quality workmanship with only genuine factory authorized parts. Our Trip and Diagnosis is guaranteed for 30 days. Any parts purchased from and installed by Appliance Hospital have a 1 year guarantee for the part and installation labor. Mark took the time to explain a lot about my oven, and it will help me use it more effectively.
Services
Family owned and operated since 1947, Appliance & Refrigeration Hospital is dedicated to providing HONEST, REASONABLE, RELIABLE and REPUTABLE service to our customers in the Seattle, Spokane, Portland, Vancouver, Salem, and Bend areas. Our business philosophy is simple: always treat the customer right!
While our technicians live and work in your area, we have 3 dispatch offices to best serve you. Please select your nearest office to continue scheduling in the area below. For non-warranty calls our service rate is a listed below for each of our areas. This includes the trip and diagnosis. After that you will pay for all parts and labor to repair your appliance.
Appliance & Refrigeration Hospital hired Solar Nation to install 240 solar panels covering 3,293 square feet of our roof! This system will supply 70 percent of our electrical energy needs. We are dispatching most all of our service calls paperlessly to laptops our technicians carry in the field. The technicians can then report their finding paperlessly back to our office eliminating the need for any paper!
Reviews (10)
Karena Gibson
Dec 01, 2021
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N. C.
Oct 03, 2021
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As new parents with a 10 month old they royally !@$%ed us. We schedule them to come on the 15th of September for a washing machine that was starting to have problems. 15th of September was a couple weeks out but okay. Then on the day of they called to cancel claiming there was "a system glitch " and they wouldn't have the information needed to help us which was obvious bull because she rescheduled us without asking for any of the information she claimed to have lost! On top of that she rescheduled us for over a month from our original date. On top if that our washer completely died over the weekend
Mia Eggleston
Oct 03, 2021
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Haley Nystrom
May 23, 2021
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If you purchased an appliance from Lowes and expect it to be repaired by this company, be prepared! We are going on 3 weeks with no washing machine. Keep in mind our washing machine is only 2 years old. We have 3 kids and 3 dogs, and do laundry nearly every day. Does this company care? Absolutely not! Were told after our machine was looked at that parts were ordered, come to find out a week later, they hadn't been ordered! So frustrating. Lowes need to find a new warranty company.
Jessi Bader
May 06, 2021
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Critical: Punctuality, Responsiveness
First, I want to say that service tech, Vern, was incredibly skilled, quick and very friendly and helpful! The office is absolutely horrible. It took them two full weeks to get a part in that I was told would take a few days. I had to repeatedly call to get any information from them, they never once contacted me.
Service: Dryer repair
First, I want to say that service tech, Vern, was incredibly skilled, quick and very friendly and helpful! The office is absolutely horrible. It took them two full weeks to get a part in that I was told would take a few days. I had to repeatedly call to get any information from them, they never once contacted me.
Service: Dryer repair
Melanie Chun
Apr 08, 2021
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The repair technician (Ken) who was sent to my house to work on my dishwasher was pleasant and competent. He had an intern with him and took time to explain techniques and tips to him (and me). He gave me his personal cell # to call if there were any problems right away. I appreciate his helpfulness.
Service: Dishwasher repair
Service: Dishwasher repair
Christel Rosen
Mar 24, 2021
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Critical: Professionalism, Punctuality, Responsiveness
The technician who worked on our appliance did a good job. The issue is getting past the unprofessional, rude and incompetent receptionist/scheduler. She lied about leaving a message for our incoming part and cost us two additional weeks without a washer. I would never use this company again if it means dealing with her.
Service: Washer/dryer repair
The technician who worked on our appliance did a good job. The issue is getting past the unprofessional, rude and incompetent receptionist/scheduler. She lied about leaving a message for our incoming part and cost us two additional weeks without a washer. I would never use this company again if it means dealing with her.
Service: Washer/dryer repair
Li Isaacs
Feb 21, 2021
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They sent a technician out to repair my leaking washer who stated he knew nothing of the brand washer I own. They had all of my details prior to the schedule appointment, there was no excuse to send someone not knowledgeable. He falsely claimed a part was warped. As I did not trust him to repair my machine I declined his service. I changed the part myself, which was not warped, and it is still leaking. They still billed me. I paid under duress which I stated in a letter with the check giving each detail. They still cashed the check knowing that had basically scammed me.
Michelle Ogrin
Dec 04, 2020
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I just bought a new fridge and Whirlpool has a cosmetic warranty, it had a ding, I wish now I would of left the ding because I now have a broken ice maker that is leaking and freezing in the doors.
It was in good working order before they came out. I have gotten 3 different stories. Not only did it take almost a month to get the door for the ding replacement he took the whole electrical unit out and its now loose, leaking and doesn't work. When he was putting the handles on, he broke it and had to order screws, another 2 weeks out. I called 2 days ago to tell them the issues I was having with
It was in good working order before they came out. I have gotten 3 different stories. Not only did it take almost a month to get the door for the ding replacement he took the whole electrical unit out and its now loose, leaking and doesn't work. When he was putting the handles on, he broke it and had to order screws, another 2 weeks out. I called 2 days ago to tell them the issues I was having with
Martin Bishop
Nov 25, 2019
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First of all, if I could award zero stars for ABC, I would. I will keep my comments brief but hope that it conveys the message of “buyer beware” to all considering ABC. There was absolutely no communication from their office after the initial technician review of our appliance. Even when circumstances changed that affected the status of our repair issue, we heard nothing. We waited for several days believing we were waiting on the needed part that was ordered. This wasn’t the case at all. We had to call them and discovered that no part had been ordered and no help was offered to steer us
