At McAtee Plumbing Heating & Cooling, we always do what's right, even when no one is looking. Whether you call on our professionals to repair your water heater or hydrojet stubborn clogs away, or when your AC stops working in the middle of summer or your furnace goes out in the dead of winter, you can expect honesty, integrity, and efficiency from our service experts.
McAtee LLC with HomeServe Cares - Spreading hope and supporting communities, one home at a time. Broken pipes and faulty heaters don't wait for normal business hours, which is why our team provides efficient services 24 hours a day, 7 days a week. We are there when you need us most, ensuring that you, your family, and your guests are always comfortable.
From smaller repairs to full replacements and new installations, we take pride in our work and you can trust us to get the job done right. We even offer comprehensive plumbing and HVAC maintenance plans to keep your equipment in top working order year-round. As a full service residential and commercial heating, cooling, and plumbing company serving Charleston and the surrounding areas, our technicians always prioritize your needs.
McAtee LLC with HomeServe Cares - Spreading hope and supporting communities, one home at a time. Broken pipes and faulty heaters don't wait for normal business hours, which is why our team provides efficient services 24 hours a day, 7 days a week. We are there when you need us most, ensuring that you, your family, and your guests are always comfortable.
From smaller repairs to full replacements and new installations, we take pride in our work and you can trust us to get the job done right. We even offer comprehensive plumbing and HVAC maintenance plans to keep your equipment in top working order year-round. As a full service residential and commercial heating, cooling, and plumbing company serving Charleston and the surrounding areas, our technicians always prioritize your needs.
Services
With more than 60 years of experience, you can trust that our professionals have seen and done it all. There is no job too big or too small for us to handle, and we only use the latest tools and time-test techniques to ensure every job is completed correctly. The McAtee Plumbing Heating & Cooling name is synonymous with quality.
We are seeking experienced residential service plumbers who want to join our amazing team of technicians. Do you want to work from home? At McAtee Plumbing, Heating & Cooling, there's no need to go into the office any longer! We will supply a service truck, tools, and any necessary equipment so you can deploy on calls right from your house.
McAtee Plumbing Heating & Cooling has several locations across the east coast to provide residents and business owners with high-quality plumbing and HVAC repairs, installation, and maintenance complete with friendly customer service from our many experienced technicians. No matter where you are or when you need us, don't hesitate to contact our plumbing and HVAC professionals at McAtee Plumbing Heating & Cooling.
Your property's plumbing is one of the most vital systems in your home or business. Not only does it offer you, your guests, and your family all the benefits of modern conveniences, but it is an essential part of your day-to-day life. Many property owners don't even give their plumbing a second thought until something goes wrong.
Reviews (13)
Michelle W.
Nov 22, 2021
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If I could give negative stars I would. McAtee appears to be the main plumbing provider for my home warranty company. I have had the unfortunate experience to have the come to my home to fix 3 repairs now. The first, about a year ago, was to my exterior water line. Took almost a week because they did no have a pump to remove the water from the hole and had to wait for it to drain. Sadly, the same leak, in the same spot, happened again 3 month later. Then this spring I had issues with my sewer line and only needed to have my toilet snaked. They refused to snake my toilet, instead dug up one cover
Joe S.
Jul 19, 2021
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Terrible service and impossible to get ahold of. their national number takes to an automated service which routes you to a voicemail after waiting and waiting on hold.
Further, the work they do is terrible. Nearly every thing they've touched they've had to come back and fix again. No pride in the work they do. I've twice had to ask for different technicians to find a good one. They have a few but over work them.
They won't prioritize serious issues. Plumbing leaks, don't care. AC issues, can't be bothered. Please stay away if you can help it. I know
Further, the work they do is terrible. Nearly every thing they've touched they've had to come back and fix again. No pride in the work they do. I've twice had to ask for different technicians to find a good one. They have a few but over work them.
They won't prioritize serious issues. Plumbing leaks, don't care. AC issues, can't be bothered. Please stay away if you can help it. I know
Jimmy R.
Apr 19, 2021
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This company was assigned by my home warranty to repair the disposal and the toilet. The initial appointment was missed, apparently because their phone calls were blocked as a robocall, and they could not confirm the appointment. Friendly staff then resolved the issue by email, and rescheduled the appointment to a time convenient for my tenant. The technician replaced the disposal and repaired the toilet.
Justin D.
Apr 16, 2021
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My mom had some issues with her pipes flooding her house and then a mysterious leak. She was very stressed out until they sent out Kyle, who is the hardest worker ever! He located the issue and meticulously replaced and repaired her pipe. Excellent service! They could always use more employees like Kyle. He really did a good job, very thorough and determined. Thank you! We will use your services again in the future!
Megan O.
Sep 16, 2020
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Our experience with McAtee was awful. They were dispatched by our home warranty company to inspect a clogged sewer pipe that was backing up into a basement shower. Upon arrival, they tried to run a line to find the clog for a few minutes, gave up, used our plunger for a while, and then left saying that they didn't know what the issue was and that they'd be in touch. The techs were careless, inept, and left overflowing sewage water to run out of the shower to seep beneath our bathroom's floorboards (without telling us that there was an overflow at all). When I contacted McAtee and
Briana L.
Jun 25, 2020
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The technician that came by to inspect our external water pips for any leaks, arrived in the scheduled time frame. He was courteous, professional and friendly. He was very thorough in his inspection and gave us a very thorough brief on his inspection results, which ultimately provide us with enough information to make an informed next step. Thank you!
Tim D.
Mar 20, 2020
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Rob M.
Dec 21, 2019
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Tran S.
Dec 17, 2019
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We had a leaking and rusted outside pipe and spigot which was causing wood damage so we had to call someone quick. Unfortunately, we found out our home warranty did not cover this repair but since the McAtee plumber was already at the property we decided to have them to the work. He took care of our problem in a timely and professional manner. although we experienced a bit of "sticker shock" given the cost, the office rep was courteous and helpful. I would have found it somewhat more helpful if I could have been able to speak directly with the repairman on the site. Overall a fairly acceptable
Megan M.
Oct 29, 2019
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Our home warranty company scheduled us with McAtee when our furnace went out. They know we are stuck with them and have been drawing out this process for weeks now, while we are without heat in our home. There was a 5 day wait to get on the calendar to begin with. After an emergency scheduling problem, McAtee put us at the end of the line and we had to wait 5 more days to have a technician come out. A part had to be ordered and we were told we would have it in a day or two. We are now being told we have to wait a week for someone to come back and fix it. It is extra frustrating that we are waiting
Ritta J.
Feb 20, 2019
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This company is horrible! For starters, McAtee Plumbing was at least 2 hours late outside of their promised timeframe of arrival both times they came to my home. In which was very inconvenient and lacked respect of my time.
The second time they came was for an appt to replace my toilets based on the recommendation of their plumber from the first visit. A totally different plumber came and had no idea he was there to replace toilets. What kind of company sends an employee on an assignment without providing a summary of their assignment??? The guy was completely lost. Then whoever the lady is that
The second time they came was for an appt to replace my toilets based on the recommendation of their plumber from the first visit. A totally different plumber came and had no idea he was there to replace toilets. What kind of company sends an employee on an assignment without providing a summary of their assignment??? The guy was completely lost. Then whoever the lady is that
Ezra S.
Sep 12, 2018
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Angela M.
Sep 06, 2016
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I rarely give 1 star reviews, and I wouldn't have bothered but please beware of this company.
We had to deal with this company through Home Warranty, they outsource their work for any jobs that are assigned out of their home state. This might be why they are so incompetent, but Frank is a total unprofessional liar and this company should definitely not be used at all costs due to their dishonest business practices and fraudulent billing. They have probably been doing this for years, there is probably just cause for a class action lawsuit with how much additional money they have been able
We had to deal with this company through Home Warranty, they outsource their work for any jobs that are assigned out of their home state. This might be why they are so incompetent, but Frank is a total unprofessional liar and this company should definitely not be used at all costs due to their dishonest business practices and fraudulent billing. They have probably been doing this for years, there is probably just cause for a class action lawsuit with how much additional money they have been able
