SR Windows & Glass is a locally family owned and operated glass shop you can trust for all your window repair and glass replacement needs in the greater Phoenix, AZ area. We take pride in supporting the local economy and hire locally, sourced locally and are actively involved in the Phoenix Community.
We know people have options when it comes to hiring a glass contractor and SR Windows & Glass strives to offer the highest quality glass, hire the finest glaziers and provide superior customer service. No matter the type of vehicle, size of the window or glass replacement project, we'll take the time and consideration to do the job right.
If you are not satisfied with the outcome, we'll work to make things right. Your 100% satisfaction is our goal. When you hire SR Windows & Glass, all of our windshield replacement, window repair and window glass replacement projects are backed by a comprehensive warranty that covers both materials and workmanship.
We know people have options when it comes to hiring a glass contractor and SR Windows & Glass strives to offer the highest quality glass, hire the finest glaziers and provide superior customer service. No matter the type of vehicle, size of the window or glass replacement project, we'll take the time and consideration to do the job right.
If you are not satisfied with the outcome, we'll work to make things right. Your 100% satisfaction is our goal. When you hire SR Windows & Glass, all of our windshield replacement, window repair and window glass replacement projects are backed by a comprehensive warranty that covers both materials and workmanship.
Services
SR Windows & Glass is proud to install the highest quality glass products and provide superior workmanship at a fair price. We stand behind our work and provide a Limited Warranty for all products and services rendered. Upon completion of every glass or window job, SR Windows & Glass will provide a written warranty specifying the conditions for the property owner to make a warranty claim.
SR Windows & Glass offers window repair and window glass replacement that saves homeowners hundreds on repairing their windows. Broken windows can be repaired by replacing the glass that is inside the window frame. The window glass may be a dual pane or single pane unit. By replacing only the glass, it saves the homeowner money because the frame does not have to be removed and the wall or stucco finishing can remain in tact.
SR Windows & Glass provides window installation services to the greater Phoenix area and Maricopa County, AZ. Whether you are retrofitting your home, building new construction or replacing a damaged unit, our glaziers will be able to guide you through the window selection process and installing your new windows.
Replacing windows on residential properties is a practical way to improve energy efficiency, aesthetic appeal and interior comfort. Good windows provide better protection and make it easier to clean. It is important to determine when to replace the fixtures. Fortunately, window installation contractors can help check the windows to ensure they are still operating properly.
Reviews (21)
Gary Wainscott
Oct 24, 2021
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Gavin Lammers
Feb 04, 2021
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Because of the quarantine I unable to visit my rental property and called SR Windows & Glass to check out a couple windows that needed glass replacement. Fortunately, the glass tech was kind enough to send pictures of the window and I was able to verify the damage and broken glass remotely. They sent me a fair price quote to replace the glass and when the job was done I received pictures of the repaired windows. Thank you so much for making my life easy during this nerve racking time.
New Imagephx
Jun 14, 2020
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I had 3 windows and a sliding glass door that were stuck and wouldn't operate smoothly. I called for a rough estimate and the service call and price for the parts was affordable. The glass tech came out and took a look and they gave me a final price that was very close to the estimate over the phone. I also got an estimate for a foggy window while he was there and I'll probably get that done next. The parts took about two weeks to arrive and get installed. A little longer than I hope but my windows were 19 years old and obsolete. Overall great service and price for all the work I had done.
Kathryn Graham
Oct 14, 2019
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So happy with Universal Glass, who seems to be answering the phone these days for SR Window and Glass. With the Highwinds that surprise has been experiencing, I had a problem with the master bedroom window on the second floor rattling to the extent it would wake me up in the middle of the night. I was so pleased when Billy came out and made a simple adjustment to the window, caused by the screen shade screen installer, at no charge! I couldn’t remember the last time someone came to my house to do a repair and didn’t at least charge me with a service charge $50 or more. Thank you universal glass
Sara M.
Sep 26, 2019
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April S.
Sep 12, 2019
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Jennifer E.
Sep 04, 2019
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We've given this company several opportunities to make this right, but clearly they have chosen not to. They viewed our small job on repair of a sliding glass door and took a deposit check with a promise for the work to be completed. This was a month ago. We've attempted to contact them at least 4 times and left repeated messages for a return call, but no response. They even had the nerve to cash our check. I'm not one to post negative reviews, but we've been taken advantage of and this is just not right. We are small business owners ourselves and would never treat clients in
Vonda F.
Aug 16, 2019
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HORRIBLE !!!!!!!The worst customer service ! I called to schedule a window replacement, was put on hold for 10 minutes before I hung up. She had taken my information and NEVER called me back. I emailed that I was still waiting for appointment time...nothing!! 3 days later I called and was told they were so busy that they do NOT do estimates. I made it very clear I needed a window replaced and they had done window replacement for an insurance claim earlier this year. ( not to mention the tech threw the glass in my neighbors yard instead of cleaning it up) I was told they have staffing problems
Chad C.
Aug 05, 2019
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Literally the worst company I've ever dealt with in my life. 8 weeks by from the time I initially contacted them until I finally called them up and requested a refund BECAUSE THEY STILL HADN'T COMPLETED THE WORK. And the work was not particularly hard - it was a roller door replacement for a sliding glass door. Here's the timeline.
1. Called them to ask for service/quote.
2. Took a while to get that scheduled, but finally they did.
3. Showed up to check the door. Gave me a quote and said they would order the parts. Requested a deposit of $100.00 which I promptly paid.
4. Never
1. Called them to ask for service/quote.
2. Took a while to get that scheduled, but finally they did.
3. Showed up to check the door. Gave me a quote and said they would order the parts. Requested a deposit of $100.00 which I promptly paid.
4. Never
Kathleen K.
Jul 25, 2019
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Lorene G.
Jun 07, 2019
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I had this company come out in May of last year to replace a broken window. Their office staff was very nice and helpful. As a single mom working 2 jobs, I appreciated their help and kindness. However, what I didn't realize until today, when I tried to open my window and clean the glass is that the dual pane window that was replaced is NOT the same thickness as the original and it rattles in the window frame. It creates not only a noisy experience,(I didn't understand why my daughter was saying that she hears the " wind blowing" in her room at night) but also a draft. In addition, the repairman
Mitch P.
May 23, 2019
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We had a window replaced and new glass installed on another window. The window job was unusual because siding could not be removed to access the flange holding the window in place. The SR team figured out a solution, worked through a few challenges, and got the job done. Special thanks to Danielle who kept us informed and Angel who did a great job with the installation. We will use SR Window and Glass in the future and highly recommend them.
Gary G.
Nov 01, 2018
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I don't usually write reviews but my experience with Superior warranted a special mention. My sliding patio door had become nearly unusable and I was dreading the expense of replacing it. I called Superior and an appointment was scheduled for the next day. Their serviceman, Angel, arrived, a few minutes before our scheduled arrival time. He was very personable and assessed the problem quickly as worn out rollers. He did not try to up sell me and repaired the door perfectly in a very short time for the price quoted over the phone. I can't ask for more than that!
Brett Nordin
Sep 27, 2018
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Jo Anne Latch
Sep 08, 2018
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Everyone I came in contact with was knowledgeable and friendly. I had a window that lost its seal and was fogging. They came out quickly to take measurements and give me an estimate. Price was very reasonable and I gave them my deposit. One week later, window is in and you’d never know it was a replacement! Thank you, Angel, for the quick seamless installation.
Cynthia Aro
Aug 30, 2018
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I needed a very small piece of glass right away and SR Windows got it for me quick. No hassles. I was not sure if this project was too small but SR Windows took care of me without hesitation. Angel delivered excellent customer service. He explained all my options in great detail. Arista took my order without complication and two days later I had my piece of glass. Right on time for my Golf Tournament! Great Prices, rapid turn around time, and exceptional customer service! I will definitely recommend them to all my friends and family. Thanks SR Windows!
Mark K.
Jun 10, 2018
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I gave the company a 5 star review on Facebook and just wanted to send an update regarding the tech who came out to do the last install at my house. the Company service was efficient, friendly, timely and we were more then satisfied to give a honest review of 5 stars. What left a bitter taste was that the tech Jon, gave me a Starbucks card for a cup of coffee, as thank you for taking time to review the service and company. When I went to use the card for a cup of coffee, it was empty. I bought my own cup of coffee and this is a review on the tech not the company's
service.
service.
Bill R.
May 08, 2018
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Disaster .. Wishing I could give 3 negative stars . Had asked for a bid for 2 panes that had the plastic panes slipping . First bid was high and I had SR Windows and Glass give me another .. What was missing in their end bid was a job half done .Now I only have one window with drooping pane..Just nuts !
If you are crazy enough to deal with these people get everything in detail and in writing as they are super 'smoke and mirrors show' with this aspect.
When I told them that "both windows had the bronze 'panes'" and mentioning I wanted "them" fixed I received
If you are crazy enough to deal with these people get everything in detail and in writing as they are super 'smoke and mirrors show' with this aspect.
When I told them that "both windows had the bronze 'panes'" and mentioning I wanted "them" fixed I received
Chelsea M.
May 03, 2018
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I would give this place zero stars if I could, for the headache that this place has caused me and my husband.
SR Windows and Glass has given me the absolute worst customer service experience that I have ever received.
I have had a technician come to my home once, to measure the window. I was told that I would have a quote within 24 hours. I hear nothing from the technician or the company. I call them after a few days and am told that the technician is "off right now," and that I would have to wait even longer just for a quote. "Instant." What a lie.
Then, I waited two weeks
SR Windows and Glass has given me the absolute worst customer service experience that I have ever received.
I have had a technician come to my home once, to measure the window. I was told that I would have a quote within 24 hours. I hear nothing from the technician or the company. I call them after a few days and am told that the technician is "off right now," and that I would have to wait even longer just for a quote. "Instant." What a lie.
Then, I waited two weeks
Star H.
Apr 28, 2018
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We are new here to Arizona and so finding companies you can trust is always a challenge BUT not when we called SR Windows & Glass! What a blessing! From the first call to request an estimate (which was FREE) we could already feel this was going to be a pleasurable experience! One of the technicians Angel showed up and took accurate and quick measurements. He was very polite and extremely knowledgeable! When we got the quote we were happy to get such a reasonable rate! All of the other glass companies will only come out for a base rate or for only 3 or more windows. We only needed one and
Kylin Smith
Jun 19, 2017
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Called SR Windows because we had a broken piece of storefront glass at my office that we needed to get fixed asap. They were extremely knowledgeable and professional. They had the glass in stock and were able to install same day! Installers were very professional and did a great job. I even got a call from the owner making sure everything went well. I would definitely recommended and use these guys again!
