Crossroads Ford
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Crossroads Ford
If there's one thing at Crossroads Ford we love more than the lineup of new and used vehicles in our Ravena showroom, it's the excitement we get out of helping Delmar, Hudson and Chatham drivers find their match. We take the time to explore the features that are important to you and our knowledgeable staff is here to answer all of your questions.

FordPass Rewards members also earn 10 Points per $1 spent on Ford Service, for a total Point value of over $150. Get a $100 rebate by mail or earn 20,000 FordPass Rewards bonus Points with the purchase and installation of four Motorcraft or Omnicraft tire pressure monitoring sensors.*

If you're shopping in the Albany, New York, area, visit Crossroads Ford Ravena to take advantage of great pricing, a one-stop buying experience, and a wide selection of vehicles.One of our main areas of focus at Crossroads Ford Ravena is giving back to our local community in Ravena, New York. We support many local events that aid those around us who are struggling or less fortunate.
Services
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability.
Crossroad Ford's Certified Service Technicians take great pride in providing unsurpassed workmanship, exceptional service, and fair pricing. Ford owners in Ravena, Delmar, Hudson, and Chatham can trust that our factory-trained professionals will repair your vehicle using genuine Ford parts and get you back in your vehicle as quickly as possible.
Engine: Primary Electric Motor Engine (Rear) / Secondary Electric Motor Engine (Front) with Standard Range High-Voltage Battery. We turn our inventory daily, please check with the dealer to confirm vehicle availability. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed.
We're always looking for highquality preowned vehicles and the demand has never been higher. Get a real offer for your vehicle in just minutes & sell your car the easy way at Crossroads Ford. Once you have your offer you can either trade the vehicle in for a new one, or simply just sell it to Crossroads Ford.
At Crossroads Ford, we can custom order the Ford SUV or truck you're searching for with the options, features and color choices you want! Contact us today for more information and how to order your specific vehicle today! With inventory levels at an all-time low, (currently due to a computer-chip supply shortage, fueled by the pandemic) the best way to get the exact vehicle you're looking for, is to place a custom order through Crossroads Ford.
Reviews (15)
Wyld Hunt
Wyld Hunt
Dec 17, 2021
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If I could give 0 I would not only was their new body damage that they explained away by saying that there was already body damage. But they said my car would be done that after noon but it took a few days for them to program some keys and mount some tires.
Amy Bentley
Amy Bentley
Nov 24, 2021
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Excellent dealership! In October, I purchased a 2021 Ford Ranger at Crossroads from Brett. Brett was awesome to work with throughout the whole process. On the phone and in person, Brett was friendly, honest and very helpful. He was not pushy, listened to what I wanted and made me feel that my business was important to him/dealership. Definitely check out Crossroads, you won't be disappointed.
Craig Oskam
Craig Oskam
Nov 20, 2021
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Purchased a 2021 F150 from Brett at Crossroads Ford. Easily the best experience I've had buying a vehicle. Everything went smoothly from start to finish; no games, just a fair price. Brett is extremely responsive and answered any and all questions I had right away. He has earned our family's business from now on. Cannot recommend highly enough. Thank you!!!
Faith Linz
Faith Linz
Nov 02, 2021
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UPDATE: Crossroads Ford did NOT fix my car's issue that they took a month to "fix" and charged me for. The same issue is now happening again, so they have fixed nothing. They also won't look at my car now until next month, when this is a problem that needs to be addressed right away. Crossroads Ford needs to give me back the money I paid because they didn't fix anything. Taking my car to another dealership now, contemplating legal action.
I am so disappointed to have to write this review, I really wish I didn't have this experience. My husband and I brought our car to Crossroads Ford as new customers
Reagan W.
Reagan W.
Sep 27, 2021
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If it's not a Ford don't bother - they'll give you some bs excuse why it's 'extra' if it's not a Ford. Couldn't even figure out if they service anything with the constant negativity out of the service tech.
Don't waste your time here
R. Suss
R. Suss
Sep 20, 2021
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Great experience from sales and service departments. Made buying a car easy again and a very pleasant experience with mike Professional service. Accessories delivered and installed as promised and on time
Bette Ann Heath
Bette Ann Heath
Sep 07, 2021
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I had the worst customer service experience. They are supposed to do what you ask them to do not what they feel like doing. They deserve no stars. I was charged $129.60 to glue my review mirror on which was outrageous. I have had this done before 5 times somewhere else and only wanted their advice about what to do next. I was looking for something stronger to hold the mirror up. I said to the gentleman on the phone I just want their knowledge about the situation. They had to give me a rental to pick my mother up because I expected to only be there 30 minutes and I had dropped my mother off shopping
Christopher Brooks
Christopher Brooks
Aug 28, 2021
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Purchased a CPO Ford F150 from Crossroads Ford.
Brett was fantastic from start to finish, even held the truck for 7 days with a small refundable deposit because we could not get there to do a test drive until the following week.
No games and a very smooth transaction. Very happy with our truck.
Thank you.
Pam Ennis
Pam Ennis
May 18, 2021
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Todd Finn was wonderful. No high pressure sales. We traveled over 3 hours from PA to NY. Todd made purchasing a car out of state easy. His instructions on the car were thorough. The dealer prep was well done. Thank you all
Jesus Guerra
Jesus Guerra
May 05, 2021
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Awesome experience Crossroads ford felt like that old school feeling of one on one service. Great atmosphere and great people. If you want a great experience buying a vehicle. Go see PJ Baker. Tell Them I sent you.
Tiffany Nishefci
Tiffany Nishefci
Mar 07, 2021
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I purchased my new Bronco Sport at Crossroads and I love love LOVE it! Best customer service and staff! Brett Teator in Sales provided very clear guidance within the overall purchase process. Several cool new Ford cars on the horizon for 2021--highly recommend making a visit to Crossroads if you are in the market to purchase a new/used car!
Janet H.
Janet H.
Feb 28, 2019
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John Sterrett and Robert Hussey were great to work with. There was no pressure to buy. They don't take your keys and hold them hostage till you make a decision. Was able to take a test drive without someone sitting in backseat telling you to turn, slow down etc. Was an overall great experience!
Jason G.
Jason G.
May 11, 2016
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Drove here before work one day, about 1.5 hr drive and was cutting it close on coming back. I didn't call ahead. Stopped in to look at a car and the internet salesman said someone would be with me, so I waited. After maybe 20 minutes after the internet salesman came back over and asked if he could help. I told him what I wanted to test drive and he got me the keys and I also explained my long drive to get there. Took the car out and it was dead empty, to the point of not wanting to drive further than within eyesight of the dealership (less than a mile test drive). I came back and parked the
Connie V.
Connie V.
Dec 18, 2015
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I came in for a routine oil change but I also had been hearing an unusual noise when I hit the brake. It turned out to be a seized caliper. This was a Saturday morning and they had to order the part. So, they offered me a loaner and sent me on my way. A few days later my car was repaired, and I'm a happy driver!
Brian B.
Brian B.
Apr 01, 2015
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I have dealt with Rob Hussey at this dealership. Very responsive and pleasant to deal with. In the Albany area Rob is the salesperson to deal with to buy a new Ford. The only this review reason not a 5 star rating is that I ended up not buying a car here for reasons not related to Crossroads.