TER Septic Site & Utilities
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TER Septic: is a local family owned "Septic, Site & Utility" subcontractor based out of Tomball Texas. I, Thomas Ratliff Jr. (Owner), have been serving the Texas construction industry for over 25 years. I have followed in my family's footsteps. I've now worked on small projects in people's backyards to $1.5 Million dollar projects.

In my personal free time I enjoy jamming out with the guys as the lead guitarist & using my pilot's license to fly around with my beautiful wife & kids. My staff here at TER Septic has undergone extensive training and educational courses to become certified by the state. Our staff includes an Engineer on staff to answer design needs, estimating needs, as well as fielding operational questions.

Our goal is to serve our customers to the best of our potential whether it is a residential customer or a large general contractor in the commercial industry. We offer 24-hour emergency service for all maintenance customers. When it comes to septic, we have you covered.
Services
Allow us to design your Septic System & get it permitted by the appropriate county office. 1/2 Acre of Land (21,780 Sq-Ft) for a single-family home that is served by a central public water supply. 1 Acre of Land (43,560 Sq-Ft) for a single-family home in areas where individual wells are used for water supply.
Email Harris County to pull an open records request on the property to get all information that the county has on file. Fill out the [OSSF Permit Application] -> Then give it to an Engineer or a Registered Sanitarian to fill out the rest. Step 12: ____ If you receivewater from a public utility district or company, you must provide a letter on letterhead from that company stating water service will be provided to your property.
In general, it's highly recommended NOT to put grease down the sink to protect your expensive Septic System. The sludge (solid waste) at the bottom of the tank determines when the tank is pumped. A licensed Maintenance Technician uses a sludge judge (long plastic pipe) to accurately measure the sludge level in the tank.
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Reviews (10)
Luke Salmeron
Luke Salmeron
Dec 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Upfront with cost. No hidden fee’s. They were very attentive on the job and as well we’re very knowledgeable on the work they were doing. Went out of their way to fix everything and reasonable cost. I would definitely recommend them. I will be doing business with them in the future.
Services: Unclog drain, Repair sewer, Drainage work
Happy Cat
Happy Cat
Dec 28, 2021
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Positive: Professionalism
Wonderful company, professional did a fabulous job. Would 100% recommend this company. They went above and beyond making this job right.
Christy Parnell
Christy Parnell
Dec 17, 2020
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Had a really good experience with this company. Blake was very professional, answered all of my questions, and kept me up to date with everything going on. I work nights so he was more than willing to work with my schedule. I highly recommend asking for him when it comes to all of your septic needs, he really does AMAZING work! I will use TER Septic in the future for my house as well for my mother's house.
Kim Feild
Kim Feild
Nov 29, 2020
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Travis was quick to respond to address septic issues. Got a quote the same day and turn around time on repairs was fast considering it was the week of Christmas. Repairs were needed and they got it done. Everything was replaced/repaired as quoted. All is now in great working order and they also have a monthly Hybrid Policy that will keep us up and running smoothly for years to come. I would highly recommend this company for your aerobic septic needs. Travis, Thomas, Blake and Yvonne are very friendly and great to work with.
Andrew Turner
Andrew Turner
Nov 06, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Absolutely the best Septic company around. Thomas was just awesome. He explained everything to me and answered all my questions. I was amazed at the quality of work and care they put into the job. He made sure everything was done just perfect. Thank y'all and God Bless.
Services: Repair outdoor systems, Unclog drain, Repair sewer
Travis Keith
Travis Keith
Sep 26, 2020
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I did not use them they used us to deliver dirt ect and to haul off spoils from a job site in Cleveland. They paid part of their bill after we went as far as threatening to file lean. Now I guess they think they do not have to pay the remainder not very professional in my eyes. So save you self some headache and avoid using Thomas Ratliff and his whole operation. They WILL screw someone else one day DONT LET IT BE YOU. Thomas don't even have the balls to answer his phone or his text BEWARE CROOKS. I give them no stars
Bruce Hillegeist
Bruce Hillegeist
Sep 11, 2020
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My family and I contracted with T.E.R. Septic Site & Utilities to fix a clogged shower and because of the age of the home additional septic repairs were needed. Thomas Ratliff, owner of T.E.R. Septic Site & Utilities and his crew did an outstanding job for us-- from evaluation of the problems to completion, we were most impressed with his constant communication to us, his respectfulness of our time and the need for a quick solution to the problem-- and his know-how and professionalism from beginning to end -- we are completely satisfied and we will not only use T.E.R. again ourselves in the future
Cecilia R.
Cecilia R.
Aug 26, 2020
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Positive: Professionalism, Quality, Responsiveness
Began a maintenance contract with TER for our 2 septic systems. TER has been very responsive and come out within 24 hours to rectify any problems related to our septic systems. TER personnel are professional, knowledgeable and courteous. Definitely worth the maintenance fee.
Judy Nowlin
Judy Nowlin
Jul 12, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
It was great to have Thomas come out! He pumped the septic tank and helped clear the main drain line. He was extremely knowledgeable and discussed future problems that could arise, as well as solutions for those problems. Polite and friendly, he got the job done in a professional manner. I highly recommend Thomas and TER Septic!!
Service: Repair sewer
Suzanne Eldridge
Suzanne Eldridge
Sep 23, 2018
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If there was a minus 1 I would put that we spent appx 17,000 with this company for a new septic system. They put it at the bottom of a hill (in the same spot the old one as),so it's constantly filling with rain water hit my roof with their tracfor, and I have constantly had issues in the first few months they either want to charge me to come fix or won't return my calls or answer I think the office number may be the man's cell phone such a loss. we trusted him. He helped my 75 year old mom open a charge account to pay for it and it's really been bad. For sure