Offering a vaste array of products from interior and exterior doors, to hardware and trim. Quality and value go hand in hand. Our sale team is dedicate to provide you with the options to make the best decision for your project and budget. Valley View Window and Door has quickly established itself as one of the few premier window distributors in Arizona.
Our joint affiliation allows a one stop shop for builders, contractors and remodeling firms. The Door Mill, Inc is expanding our showroom! Currently in the design/permit phase, we are working on expanding our showroom to better serve you and your clients needs. With recent requests to display a vaste variety of the current trends, showcasing physical samples has become more of demand than in the past.
Interior doors enhance your homes architecture and reflect your personal style. With a variety of interior doors to choose from, we are sure to have what you are looking for. The finishing touch to a beautiful door is how it functions. From traditional knobs and levers, modern pocket doors, keyless entry to barn rail tracks - you'll find it here.
Our joint affiliation allows a one stop shop for builders, contractors and remodeling firms. The Door Mill, Inc is expanding our showroom! Currently in the design/permit phase, we are working on expanding our showroom to better serve you and your clients needs. With recent requests to display a vaste variety of the current trends, showcasing physical samples has become more of demand than in the past.
Interior doors enhance your homes architecture and reflect your personal style. With a variety of interior doors to choose from, we are sure to have what you are looking for. The finishing touch to a beautiful door is how it functions. From traditional knobs and levers, modern pocket doors, keyless entry to barn rail tracks - you'll find it here.
Services
The Door Mill, Inc. was established in 1984. With over 30 years of experience, more than 100 years combined, we have established a team with the knowledge and fortitude to serve your building and remodeling needs. Our belief is that quality, service and exceptional products don't have to carry a premium price.
Our showroom is the ideal location to view a some of the products offered. For the best experience, it is highly recommended to schedule an appointment with a dedicated sale representative. Working with builders and remodeling firms, we understand schedule is of the essence. Our team will work with you to verify the products selected can meet your timeline, with a delivery option for Phoenix-Metro and surround areas.
Reviews (17)
Cliff L.
Oct 19, 2021
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Absolutely the worse company to do business with.
Ordered 2 doors 1 of a 4-0 X 8-0 French door and 1 of a 3-0 X 8-0 left swing door sent a picture of the French door to match since they were going to be next to that set of door. Note I have ordered doors, baseboards and door casings and really never had an issue with the sales person I worked with for the last 3 years then everything got F--- up when they moved me to a different sales rep. that DOES NOT know how to return a phone call or reply to an email. This company/sales person uses every excuse to why they can't return phone calls or
Ordered 2 doors 1 of a 4-0 X 8-0 French door and 1 of a 3-0 X 8-0 left swing door sent a picture of the French door to match since they were going to be next to that set of door. Note I have ordered doors, baseboards and door casings and really never had an issue with the sales person I worked with for the last 3 years then everything got F--- up when they moved me to a different sales rep. that DOES NOT know how to return a phone call or reply to an email. This company/sales person uses every excuse to why they can't return phone calls or
Austin W.
Feb 10, 2021
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Fiancé and I find this business on Google, looks promising. Drive from North Scottsdale down to showroom. As we are walking in, we notice a sign on the door that says "by appointment only". Mind you, nowhere on the website does it say that it's by appointment only. So being that we were already there I called and talked to a lady. She said, unfortunately there is not a salesman available but we are welcome to come in. I assumed they were busy assisting others. We proceeded in, and looked around and noticed there was not one single other customer in the showroom. I thought that was
Bradley J.
Jan 25, 2021
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Windows and doors from the Door Mill (sister company Valley View windows) were a subcontractor to my builder and custom home project. Window installation was very poor and quality control was non existent. Had 4 windows fail, creating issues for having to repair 3 rooms wood floors because of water damage. Two others had to be ripped out and replaced, causing stucco damage. Screens were missing, the fit and finish for probably 1/2 of all windows was poor. Many of the production issues are the window manufacturers, however this is why I am mentioning quality control for the install, as the
Al S.
Nov 28, 2020
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Tony K.
Nov 19, 2020
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Tragically bad ‘in-person’ customer service and non-existent communication through phone & email. I went to Door Mill at my contractors request. Their behavior reflects poorly on them as well as my contractor. Whatever perks or gifts they’re giving to the contractors will not work after they’re blacklisted by the ones paying their wages and operating expenses. Door Mill needs a major overhaul in sales and customer service before they go out of business. Based on my current experience with Door Mill, I wouldn’t be surprised if their orders are late and wrong when delivered.
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Marie-France Doyle
Nov 17, 2019
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Following the recommendation of my general contractor, I contractor Door Mill on three separate occasions over a 6 week period. Messages were left each time. Was also told ,each and every time, someone would get back to me within the next day or so to set up an appointment. Not once did it ever happen. Completely ignoring a potential customer is such a great way to do business. In wanting to give them the chance to respond, I called and asked to speak with the manager. The manager's response to my customer service experience was even more surprising. Disregard and some story about how they do business
Diane D.
Aug 13, 2019
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Karen D.
Feb 12, 2019
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Paul Palmer
Aug 14, 2018
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Sam A.
Aug 11, 2018
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The Door Mill Review
I have never experienced worse customer service. I would strongly urge anyone against using this company to order doors. We worked with a salesperson named Mike, who in my opinion should not be working with the general public AT ALL. He was the most unprofessional, rude and incompetent sales person I've ever dealt with. Going back and forth with our quotes four times trying to explain to him what we wanted he kept insisting what we wanted was wrong so I got our contractor involved who ultimately confirmed he was the one who was wrong. After two and a half weeks had gone
I have never experienced worse customer service. I would strongly urge anyone against using this company to order doors. We worked with a salesperson named Mike, who in my opinion should not be working with the general public AT ALL. He was the most unprofessional, rude and incompetent sales person I've ever dealt with. Going back and forth with our quotes four times trying to explain to him what we wanted he kept insisting what we wanted was wrong so I got our contractor involved who ultimately confirmed he was the one who was wrong. After two and a half weeks had gone
Allison M.
May 10, 2018
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J. B.
Sep 28, 2017
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I've worked with the Door Mill a few times. For me, they are extremely difficult to work with and the sales staff is very unresponsive. The owner (Kelly) also does not respond to direct calls or emails about these problems.
Problems I experienced:
1) The sales staff do not return calls or emails. This gets worse once you have paid a deposit.
2) The front office wants their money up front but returns or defective items can take months and 5 to 10 calls to get resolved.
3) For delivery, typically only 1 person is sent (one driver). This single human is expected to cart around very heavy
Problems I experienced:
1) The sales staff do not return calls or emails. This gets worse once you have paid a deposit.
2) The front office wants their money up front but returns or defective items can take months and 5 to 10 calls to get resolved.
3) For delivery, typically only 1 person is sent (one driver). This single human is expected to cart around very heavy
Joel Padilla
May 31, 2017
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Janna C.
May 18, 2017
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Horrible customer service! Terribly rude lady that came to the front desk would not help us at all. She was very put out that we hadn't called to make an appointment & that we didn't bring our contractor with us. We drove 30 minutes to pick out the doors and baseboards so that our contractor could order them. We won't be ordering ANYTHING from this company. Totally unacceptable.
Leonard Pasqualone
Jun 25, 2016
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Building a home .They gave a quote for birch doors which was reasonable and we wanted more information. We tried getting a hold of the salesman for aver a week. Very UNRESPONSIVE...they must be too big to deal with a small $30K order. We'll take our small order elsewhere. Next time we won't waste our time with this company!
Megan G.
Feb 26, 2016
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I didn't want to give them a single star! I first called about a month ago (maybe longer) and was told to send pictures of the doorway and measurements etc... so I did right away and didn't hear back so a week later I called and was told that my email went into his junk mail so I was told he would work on the quote. Long story short, I have called several times and emailed but no response. Finally on Friday I was told "oh, I have your quote in this stack of paperwork that I'm trying to get through" it's now 7 days later and NOTHING! Don't waste your time. Clearly
Teck T.
Jul 30, 2014
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