Established in 1999, Root Excavation is an underground plumbing specialist serving homeowners and real estate professionals throughout the Portland Metro Area. Our team of experienced professionals use the latest technology to efficiently get work done quickly and on-time. Please contact Root Excavation for a consultation and free estimate or with any further questions.
Keep browsing to learn more about us and the services we offer. With Root Excavation, the job is completed with the least possible disruption to your day-to-day life. We've been in this business long enough to understand our clients' expectations, and we strive to exceed those expectations each and every time Root Excavation gets the call.
Keep browsing to learn more about us and the services we offer. With Root Excavation, the job is completed with the least possible disruption to your day-to-day life. We've been in this business long enough to understand our clients' expectations, and we strive to exceed those expectations each and every time Root Excavation gets the call.
Services
We credit our continued success to the outstanding experiences we provide each and every one of our valued clients, who find we exceed expectations in a few key areas. With Root Excavation, your confidence comes from having the company owner visit your property at regular intervals. Our entire team shares a commitment to keeping work areas clean and safe, and getting in and getting out with the least possible disruption.
Clients call on Root Excavation expecting the worst, but quickly find we get the job done at a fair price with the least possible disruption to day-to-day activities. If you're experiencing issues with your sewer system, feel free to call us at your convenience. One of our experienced professionals will take the time to learn the nature of the problem, and then deliver an honest estimate at no cost to you.
Reviews (9)
Rob B.
May 25, 2021
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I gave a 5-star review in September 2019, but recently my opinion of this company has changed. After the Portland winter snow storm of February 11-13, 2021, a very large sink hole developed at the water meter excavation site for the Root Excavation's sewer line replacement of August 2019. See the attached photo. The sink hole was beyond a simple repair job. I contacted Root Excavation to ask them if they would do the repair on February 24 and they promised to come and fill the sink hole at their expense. I understood that because Root Excavation couldn't backfill and compact the
Ben Scheiner
Aug 28, 2020
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Root Excavation really botched our sewer line replacement. They broke the water line and even the concrete box for the water meter, which wound up costing us several thousand dollars (they were quick to point out that they weren't in any way responsible).
Also when they re-poured the sidewalk, the caution tape wasn't set up well and no attempt was made to match the color of the surrounding concrete. Really nothing was done well.
The only good thing I can say is that all the workers I talked to were super nice. But ultimately I would prefer competence 😔.
Also when they re-poured the sidewalk, the caution tape wasn't set up well and no attempt was made to match the color of the surrounding concrete. Really nothing was done well.
The only good thing I can say is that all the workers I talked to were super nice. But ultimately I would prefer competence 😔.
Michael Fitzpatrick
Aug 24, 2019
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Renae S.
Feb 22, 2019
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I needed a sewer line repair on my home that was required to be done prior to closing on the sale. The buyer's agent "recommended" Root Excavation to do the job. When I got the estimate for the bid, it was for over $12,000-$15,000! This seemed like a ridiculous amount and I told my realtor that I would be looking for other bids, which he was fine with. The buyer's agent, however, was really pressuring me to use this company (or another one that she also recommended) and I felt like there was some kind of back door policy going on here between the other realtor and this company
Lauren W.
Jul 26, 2018
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They were the most affordable, but the quality of work showed it. Took a long time to get in touch with us. Told us we didn't need to be home for work once schedule and called email 4-5x per day saying they needed us home. I work in a hospital and wasn't able to reply. Then they killed two of bushes, replanted my tree crooked, and only sort of put our chain link fence back together. They "reseeded" a giant dirt mound after tearing up our yard and it wasn't leveled at all. I contacted office manager about recovering some cost for all the work it took to fix everything
Tim C.
Oct 25, 2017
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I was referred to RE by the realtor of the house I was purchasing. Although another contractor did the initial inspection, I went with the realtor's recommendation and was very pleased. They were on time, the work was completed, and all of the disturbed earth was replaced and fresh gravel put down. Great communication with Bridget at every step... we appreciate the attention to detail!
Matthew P.
Nov 17, 2016
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When we purchased our house the seller used Root Excavation to replace a section of sewer line that was in very rough shape and decommission an old cesspool. Everything went smoothly for 6 months before we experienced a blockage. Root Excavation warrantied their work for three years and sent someone out within a few hours of my initial call. The visit was very informative and involved a scope to identify the location of the blockage. The location was at or near the work they performed and they decided to cover the repair under the warranty. The very next morning Root Excavation was at our home
Jeremy D.
Aug 06, 2015
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I recently noticed a gutter downspout was clogged and did my best at unclogging it. I succeeded in unclogging it but noticed it was draining into another pipe that was not capped and buried under the lawn. My lawn started to flood and I was at a loss, so I did a little research on the web and went with my instincts. I called and explained my situation to Kari and she asked me to send her a quick email with some pictures so she could forward to Tim. Within 2 hours Tim showed up at my house and quickly started inspecting the issue. I was immediately impressed with Tim's knowledge of the layout
Cyndi L.
Apr 27, 2015
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Do NOT EVER hire this company to do your sewer scope if you are selling your house. Alternatively, if your buyers would like to use them, try to change their minds or plan on getting a second opinion. They scoped our sewer and came back with a bid suggesting complete replacement of our line. We had two other opinions reporting that NOTHING was wrong with our line. Needless to say, our buyers had their minds set on us replacing the line.
The bottom line is don't ever allow any escavation company do your scope because they have the financial incentive of creating work.
The bottom line is don't ever allow any escavation company do your scope because they have the financial incentive of creating work.
