Yesterday I spoke briefly with a man who used to work for one of the most well known plumbing and HVAC companies in town. I won't use their name here, so I'll just call them Con Man Services. They're actually not owned by the local proprietor whose name they bear; he sold the outfit to a huge corporation that operates in twenty states under multiple aliases.
But they still put the supposed owner in the ads as though it were a local family owned mom & pop grocery. But you know you're dealing with a lying sack of sewage when he says "And we'll even give you $250 for that old water heater!" Anyway, the man I spoke with told me about a slight variation in the sewer replacement scams I've written about earlier on this blog.
The technique he saw them using at Con Man involved the technician unclogging a sewer using the smallest cutter he could. This would poke a hole in the stoppage, allow the water to drain again, but would not clean the line properly. Then they would run the camera for free and show the customer how bad the sewer looked, hoping to deceive him into thinking that he needed to replace the sewer.
But they still put the supposed owner in the ads as though it were a local family owned mom & pop grocery. But you know you're dealing with a lying sack of sewage when he says "And we'll even give you $250 for that old water heater!" Anyway, the man I spoke with told me about a slight variation in the sewer replacement scams I've written about earlier on this blog.
The technique he saw them using at Con Man involved the technician unclogging a sewer using the smallest cutter he could. This would poke a hole in the stoppage, allow the water to drain again, but would not clean the line properly. Then they would run the camera for free and show the customer how bad the sewer looked, hoping to deceive him into thinking that he needed to replace the sewer.
Services
I was a licensed plumbing contractor with a loyal and growing customer base. I was the entire company; when you called, you got me-not a secretary. As a one-truck operation, I covered only a limited area. Ordinarily, if you draw a line from Frayser to Midtown to Germantown, Memphis is cut in half diagonally.
Let me explain how a family escaped a $5000 expense, and then I think that you'll understand why I started this business. I got a call one day from a lady who was quite distressed over the news that another plumbing company had given her. The nice home had a semicircle driveway across the front yard, so that would have to be repaired by a driveway company after the digging was over.
Modern toilets are "water savers." Instead of, say, 3.5 gallons per flush, they use 1.6 gallons. When federal law began requiring this, we professionals thought that it should have been called "The Plumbers Job Security Act of 1995." Those first ones were terrible! They just didn't flush. Talk about money in the bank!
When I heard it, I knew that I was talking to someone who never had to spend two hours and a trip to the parts house trying to keep an old faucet alive. Faucet repair can be a nightmare. If you invest in good tools, stock your truck with plenty of faucet parts (although you can never have them all), have a fair amount of experience, and are working on a faucet that's in good shape, the repair can go quickly.
I'm amazed by how many water heater manufacturers there are. On second thought, it makes sense that there should be so many. Practically every building that you see has at least one water heater in it, and nearly ten per cent of them will need to be replaced each year. A generation ago, water heaters were made better and lasted longer, but price-conscious customers forced the manufacturers to make them cheaper and cheaper.
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