Very helpful, highly skilled and friendly! I came here for an issue with my cooker and they fixed it very quickly. Since it didn't take time, they didn't even charge me for it. I highly recommend going here if you have an issue with kitchen appliances, washers and sorts. Sergei was fantastic.
My washer won't go into a spin cycle and I called Sunny appliances - they set up an appointment ASAP and Sergei identified the problem immediately and fixed it in a breeze.Will call on Sunny Appliances again for any other needs. Our washer stopped working on Sunday late morning. We called Sunny Appliance Repair and they could make the same-day appointment on the afternoon.
Initially, they told us that the technician would arrive somewhere 3-5pm, but the technitian, Anthony called us later to inform the specific time he would be arriving so that we didn't have to wait around his arrival. Anthony was very kind and fixed the washer within 10 min of his arrival. We are very satisfied the service.
My washer won't go into a spin cycle and I called Sunny appliances - they set up an appointment ASAP and Sergei identified the problem immediately and fixed it in a breeze.Will call on Sunny Appliances again for any other needs. Our washer stopped working on Sunday late morning. We called Sunny Appliance Repair and they could make the same-day appointment on the afternoon.
Initially, they told us that the technician would arrive somewhere 3-5pm, but the technitian, Anthony called us later to inform the specific time he would be arriving so that we didn't have to wait around his arrival. Anthony was very kind and fixed the washer within 10 min of his arrival. We are very satisfied the service.
Services
Service call means that techician comes over to your place for the diagnostics and estimate. If technician didn't even open the applince, but gave you the quote, you will have to pay the service call fee. If you have plumbing or electricity issues (which requires different type of licence), our technician won't be able to help you and will reffer you to the plumber or electirician.
Every time you repair with Sunny Appliance, we back up our services with a 6-months warranty on parts and labor (If no parts have been replaced, warranty period may vary). In some cases when the same problem reoccurs we will provide complimentary service at your convenience. The manufacture warranty on parts depends on the brand and type of appliance and can be confirmed at the time of the repair upon your request.
Reviews (19)
Jay P.
Dec 31, 2021
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Good: that they promptly showed up. And fixed my HVAC for heating.
Bad: I feel like I was reaped off. They say there is 85 dollars visiting fee to check system. After checking it he told me that he can fix it but it will be $240. I thought some big work is needed. All he did was to blow dirt from one pipe. No new parts nothing. Deal is either pay $85 to do nothing or $240 to blow a dirt. Such a rip off. I wonder why they have close to 5 star rating on yelp?
I feel I have been cheated.
Bad: I feel like I was reaped off. They say there is 85 dollars visiting fee to check system. After checking it he told me that he can fix it but it will be $240. I thought some big work is needed. All he did was to blow dirt from one pipe. No new parts nothing. Deal is either pay $85 to do nothing or $240 to blow a dirt. Such a rip off. I wonder why they have close to 5 star rating on yelp?
I feel I have been cheated.
Lani K.
Dec 31, 2021
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Kevin G.
Dec 30, 2021
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Chandrashekhar N.
Dec 18, 2021
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Our heater had an issue for last few weeks. The heater and blower fan was switching on and off continuously without generating any heat. The professional from Sunny HVAC & appliance repair was very quick to diagnose the problem that it is an issue with the flame sensor. He gave a couple of quotes one for cleaning and one for potential replacement of flame sensor. The price of both were very reasonable.
He fixed the issue promptly on site and the heater started working right away without any issue.
I highly recommended Sunny HVAC & appliance repair.
He fixed the issue promptly on site and the heater started working right away without any issue.
I highly recommended Sunny HVAC & appliance repair.
Nick T.
Dec 17, 2021
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Vish M.
Dec 16, 2021
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We came to Sunny to help address our LG Washer violently shaking despite every leveling tactic we did. I paid them an exorbitant fee for what ended up being a simple problem. They lost 4 stars due to their ethics and loss of moral compass. I'll describe what they should have done below. Can they reliably fix appliances? I'm pretty sure, yes! Are they the most moral company out there? Based on this experience, no. And I publicly welcome a response from them to justify their morality.
I'll start w/ the positives:
* Fast communication, flexible scheduling, good ratings on Yelp, reasonable
I'll start w/ the positives:
* Fast communication, flexible scheduling, good ratings on Yelp, reasonable
Shaily G.
Dec 14, 2021
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Melwin D.
Dec 09, 2021
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I used Sunny HVAC & Appliance Repair and I am very satisfied with their service.
I had water leak in Fridge so contacted them. They sent technician who told me after visit that problem is fixed.
However, few days passed and water leak problem came back.
This is where Alex (owner) of company really showed his professionalism and excellent customer service.
Alex himself made few visits until problem was completely fixed.
He also did followup from his end and was very prompt to my phone calls and messages.
I really liked Alex's professionalism and follow up to ensure that customer's
I had water leak in Fridge so contacted them. They sent technician who told me after visit that problem is fixed.
However, few days passed and water leak problem came back.
This is where Alex (owner) of company really showed his professionalism and excellent customer service.
Alex himself made few visits until problem was completely fixed.
He also did followup from his end and was very prompt to my phone calls and messages.
I really liked Alex's professionalism and follow up to ensure that customer's
Brenda D.
Dec 03, 2021
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Briana A.
Dec 02, 2021
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I do not recommend this company I booked my appointment they did a no call no show they lied and said someone came out to my home no one answered the door when I have been all day so that wasn't true we reschedule for a 10am appointment the company did not explain that my appointment was between 10-12 I was told the technician was coming at 10am! I called in from work to get services this is very disappointing and unprofessional
WitchesKnowBest O.
Oct 18, 2021
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TOTAL RIPOFF COMPANY - DO NOT USE
Feb. 25, 2021 - My Samsung Dryer (Model No: DV42H-5000-EW/A3) needed a repair in . Dryer was making noise when the drum was turning. I called Sunny Applaince Repair. They charged $85.00 to diagnose a belt tensioner problem. A belt tensioner assembly is a common problem with these dryers. The guy arrived with no part for it. He said he had to go to Berkeley to get the part. This took 1.5 hrs. Belt tensioner costs $10.99 on Amazon for this dryer. I was charged $95.23 for the part. Strange, but the guy wanted me to give him a check to fill in the
Feb. 25, 2021 - My Samsung Dryer (Model No: DV42H-5000-EW/A3) needed a repair in . Dryer was making noise when the drum was turning. I called Sunny Applaince Repair. They charged $85.00 to diagnose a belt tensioner problem. A belt tensioner assembly is a common problem with these dryers. The guy arrived with no part for it. He said he had to go to Berkeley to get the part. This took 1.5 hrs. Belt tensioner costs $10.99 on Amazon for this dryer. I was charged $95.23 for the part. Strange, but the guy wanted me to give him a check to fill in the
K. Singh S.
Sep 26, 2021
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I was charged for diagnostic 70$ fees a few months ago technician came to my house even he did not check the fridge with any tool . I saw a lot of ice coming in the freezer side he pushed some buttons and said need to replace the freezer side door he quoted me 375$ I was willing to pay I waited 2 weeks no response then they said can not find the part and they refused to refund then I found another company they replaced the thermostat my fridge started working fine it was a very small job sunny HVAC is a very dishonest company this company is fraud
Nirvana F.
Sep 17, 2021
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My Kenmore fridge stopped working overnight and I was frantically calling repair companies all morning trying to find a technician to come as soon as possible before all my food spoiled. Sunny HVAC was one of the only places that repaired Samsung fridges and they were able to send a technician over within the hour. He diagnosed the problem fairly quickly and returned later that same day to install a new compressor. They sent us an invoice over text and email and the payment process was super easy. I'm very grateful for their quick and efficient service!
Alex S.
Sep 01, 2021
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I've had a problem with our HVAC system for a few years, I tried to fix it with 3 other companies previously. Same story kept happening: they would make an appointment, HVAC service guy would show up, after quick diagnostic I've had no answer why my HVAC system works intermittently, and stops working usually after 2 pm, especially when it's very hot outside.
One guy told me that our AC compressor isn't working correctly, and I need to change it, another technician was claiming that I need to change the capacitor on my AC, I agreed but the same problem happened next day...
I
One guy told me that our AC compressor isn't working correctly, and I need to change it, another technician was claiming that I need to change the capacitor on my AC, I agreed but the same problem happened next day...
I
Nick D.
Aug 27, 2021
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Very unreliable and a dishonest company. Don't waste your time.
I messaged with a representative over Yelp and received a response right away. I confirmed that they repair wine fridges and then scheduled for someone to come out the following Friday to inspect and hopefully fix my unit. 30 min after the scheduled window, I called for an update. They told me they tried to contact to say that they don't repair wine fridges; that it wasn't worth their time.
First, it is a total lie that they tried to contact me, just said that to cover their own mistake. Second, their sales rep don
I messaged with a representative over Yelp and received a response right away. I confirmed that they repair wine fridges and then scheduled for someone to come out the following Friday to inspect and hopefully fix my unit. 30 min after the scheduled window, I called for an update. They told me they tried to contact to say that they don't repair wine fridges; that it wasn't worth their time.
First, it is a total lie that they tried to contact me, just said that to cover their own mistake. Second, their sales rep don
Rj S.
Aug 02, 2021
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My Samsung dryer is not fully drying clothes. There is a red flashing grid when I turn the machine on.
Repair man checked the exhaust vent on the outside wall and no air coming out.
Then he check behind the dryer, vent tube not connected. He said that is the problem.
He said he has to charge me $80 diagnostic fee.
I said ok. That's probably his easier $80 bucks he's ever made. Literally 5 minutes.
BUT I ASKED WHY DOES THE LIGHT FLASH?
He said it doesn't matter. "If the machine works, it works. Just don't over load it. "
CAN YOU RESET THE LIGHT?
"light
Repair man checked the exhaust vent on the outside wall and no air coming out.
Then he check behind the dryer, vent tube not connected. He said that is the problem.
He said he has to charge me $80 diagnostic fee.
I said ok. That's probably his easier $80 bucks he's ever made. Literally 5 minutes.
BUT I ASKED WHY DOES THE LIGHT FLASH?
He said it doesn't matter. "If the machine works, it works. Just don't over load it. "
CAN YOU RESET THE LIGHT?
"light
Josiah Y.
Jul 21, 2021
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Paid them $70 to reset my dishwasher only to have it continue to have problems. Then they replaced the control board and sensor for $547, and it still had issues. The dishwasher cycles just keep restarting and never stop. The tech never would stay to confirm this and would just say it was fixed. They stopped replying to me via email.
Just call someone else. Waste of money.
Just call someone else. Waste of money.
Mike C.
Jun 16, 2021
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I rarely write bad reviews but I genuine feel ripped off by this company. In January my sub-zero refrigerator stopped cooling. My mistake I didn't call an authorized repair center thinking they would be too expensive. The tech came out diagnosed my problem of being too low on refrigerant. I was charged around $1000 just to recharge it. May comes around my refrigerator stopped cooling again, they send out a tech, he looked at the refrigerator for a second. States I needed a new condenser and my previous repair warranty wouldn't cover it, they would email me next day with a quote. Weeks
Kk D.
Apr 15, 2021
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Hire them at your own risk. When I had my laundry machine checked out, two men shook it a few times and said I needed a completely new one. This took about 2 minutes. Ok I pay the $70 home visit anyways.
Two months later they call me saying I have an unpaid invoice for the visit. First off, why would the workers leave without me paying? I sent them a screenshot of the credit card payment and don't hear back. They call two weeks later saying again that I still have an unpaid invoice. I resend the screenshot and ask for their business address...they give me their old closed down address on
Two months later they call me saying I have an unpaid invoice for the visit. First off, why would the workers leave without me paying? I sent them a screenshot of the credit card payment and don't hear back. They call two weeks later saying again that I still have an unpaid invoice. I resend the screenshot and ask for their business address...they give me their old closed down address on
