Metro-Rooter
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Metro-Rooter
The last thing you want is a toilet that is clogged, faucet that leaks, or a septic system that is just about ready to overflow. As a homeowner, you never want to have to deal with plumbing emergencies. Metro-Rooter has been proudly serving the Jacksonville, Florida area for over 34 years!

From Northside to Orange Park, Arlington to Downtown, we are the plumbers and septic company Jacksonville residents continue to rely on for FAST, friendly service!We provide plumbing repair & septic tank services for commercial, residential and industrial entities.

Our plumbing services include: back flow, drain field and grease trap installation and repair; all lift station operations including installation & repair; pipeline video inspection, pipe jetting; septic tank installation, inspection, cleaning & pumping; sludge removal and many other plumbing works.
Services
Additional services were added to what is now the most comprehensive Jacksonville plumbing and sewage service company in the state of Florida. Metro-Rooter provides plumbing contracting, emergency plumbing service, lift station operations and repair, grease trap cleaning services, septic and drain field installations, industrial pipe cleaning and video.
Mike Jones made a service call yesterday at 2624 Pheasant Court West on behalf of Sam Folds Realty. We admired his professionalism and skill. It appears that he solved all the pump problems (outside pump may need some fine tuning which he showed us how to do) and even went above and beyond to help prevent future problems on the inside pump.
As a local Jacksonville, Florida plumbing company we get a lot of common plumbing related questions from our customers. If you have a plumbing or septic question, you have come to the right place! If you don't find your question below feel free to give us a call and one of our associates will be able to help you!
Commercial Plumbing Services in Jacksonville, Jacksonville Beach, Ponte Vedra Beach, St. Augustine & Fernandina Beach Florida:. Metro-Rooter is one of the most qualified commercial plumbing contractors in the Jacksonville, FL area. Our team of experienced professionals is available 24/7 for all of your commercial plumbing needs.
Looking for a Jacksonville plumbing company you can trust to make sure your system is running smoothly? From fixing toilets to unclogging drains, installing water heaters to locating leaks, Metro-Rooter does it all! Call (904) 695-1911 to get an experienced and highly-rated yet affordable plumber out to your Jacksonville home or business right away!
Reviews (21)
Riverside Liquors
Riverside Liquors
Dec 12, 2021
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My serviceman David is THE BEST! he is thorough, professional and communicates better than any other that I have had in my premise in the 3 years that I have had service with Metro Rooter. I would have no one else do my trap service than David.
Services: Unclog drain, Repair outdoor systems
Amazing Thai Restaurant
Amazing Thai Restaurant
Oct 27, 2021
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My family has several Thai restaurants in Jacksonville and Devid has been taken care of our grease traps for many years.
He is the best, very fast, and professional.
Thank you, Devid!
H. K. Rainey
H. K. Rainey
Sep 28, 2021
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On Sunday, my old well pump, which had been failing for some time, finally quit. I called Dan at Metro Rooter and he set me up for an appointment the next day. Technician Mike Small came out to the house, assessed the damage, gave me a full tutorial on the problem, what needed to be repaired, and how to protect my system better in the future. He was friendly, punctual, incredibly knowledgeable, and went above and beyond. I was back with water, no more whistling and whining showers, and incredible water pressure in no time! Thanks, Mike! P.S. Sorry the ants ate your cookies. :-(
Robert Wright
Robert Wright
Aug 28, 2021
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Shawn and Daniel came out and pumped my septic tank today. They showed up early and worked very hard to ensure that the service was done correctly. My family and I remain loyal Metro Rooter customers since because of the exceptional level of service they provide.
Service: Find & repair leak
Sherrie P.
Sherrie P.
Jul 13, 2021
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While we were pleased with the septic pump out, we were told we needed a new tank and drain field to the tune of $11,500. We got the town inspection done and that was the last we EVER heard from Metro despite several phone calls and emails. I would never recommend this company. Now we have to start all over again and find another contractor.
Robbin Ossi
Robbin Ossi
May 25, 2021
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Our project consisted of switching our house water source from a well system to City water. From the job estimating process through the trench digging and ultimate hook-up, our technician, Joey, was professional, knowledgeable, and extremely thorough! We could not be more pleased with his efforts and the ultimate outcome. Highly recommend!
Jean Napier
Jean Napier
Apr 24, 2021
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I highly recommend this company for your septic system needs. The employees are very professional courteous friendly knowledgeable and keep you well informed. Employees Dan, Hank, Matt, Joe and Isiah were all exceptional in their workmanship, very well mannered, respectful and have excellent customer courtesy. They were on time and hard workers. They all deserve praise for the work they do. They went above and beyond their way to make our experience satisfactory. Kindest regards Tracy and Jean
Robin M.
Robin M.
Sep 21, 2020
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We contacted metro rooter because it was the only place we could find that had a camera able to inspect the sewer line at a 1954 house we were trying to purchase on Amelia island . Donald came out within a day or two which was imperative for our short inspection period . He was courteous, knowledgeable and gave us an estimate for repairs should we decide to purchase. When we closed on the house he came back and got all our repairs done in a timely fashion . Would recommend him highly ! Thanks !
Joe V.
Joe V.
Aug 23, 2020
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I have used Metro Rooter for nearly 20 years. Each time I concede defeat and have to call a pro, I rifle through the phone book and more recently online to find the best and most economical. I always end up recalling my last experience with Metro Rooter and calling them first (and last).
They always arrive sooner than expected, worked feverishly and fixed the problem properly....and always at the minimum price.
Metro Router continues to earn my trust and my respect.
Renee S.
Renee S.
Mar 09, 2020
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I contacted this company to give me an estimate based on the findings of American Leak. They didn't show up, and called an hour after the scheduled time to inform me they didn't need to come into the home for a slab leak. The problem was it wasn't a slab leak, but a very tricky leak between a portion of the home that was both on and off grade. The house is approaching 100 years old, and has been remodeled many times. The report from American Leak was e-mailed to them.
April J.
April J.
Feb 22, 2020
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Metro Rooter technicians are amazing. Very professional, friendly and knowledgeable. Had an issue at the job and they came right away to help. The technician was very honest about the work that was needed to complete the job and did not try to offer anything extra or withhold any information in an effort to get more money out of us. They were able to get the job done and also offer us tips to prevent future issues. I highly recommend Metro Rooter for all of your plumbing needs!
Twankay
Twankay
Feb 22, 2020
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DON'T USE FOR EMERGENCY SERVICE!!! We had metro-rooter come out to our house Thursday night for an emergency call. I was out of town for work and my wife had a plumbing emergency so we paid for the emergency call. They came out and snaked our main drain outside the our house. The plumber was there for only about 5-10 minutes, he never came inside to inspect the drains. Thought the problem was fixed and next night same issue. Called metro-rooter again was told that tech would not be out till after midnight. Cancelled call till Saturday then was told no one could be out till Tuesday even
Lois M.
Lois M.
Oct 17, 2019
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We were very happy - Metro Rooter wanted the job, and they even showed up sooner than expected for our septic tank emergency. We were told we needed the lines unclogged when the clean-out didn't solve the problem, and I immediately phoned Metro Rooter again. They were
quick to find one of their plumbers who was nearby, having just completed another job, and he came right over. The plumber got right to the root of the problem, literally - our line was filled with fibrous tree roots. Problem solved. Both the septic technician and the plumber were prompt, professional and courteous. It
Ae E.
Ae E.
Jul 02, 2018
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They have been the most reliable pumping service for as long as we've lived in our home. We called other companies but Metro-Rooter was the only one to answer the phone. Krystal was so sweet and told us if we didn't anyone to come out, to call them back. After no one answered or called us, we called Metro-Rooter back and Krystal made sure we were on the schedule. She tried to get us on their Sunday schedule but they were booked. They gave us a window of arrival on Monday and they came within that window. They are definitely a reliable company. I like so support smaller businesses but
Frank W.
Frank W.
May 26, 2018
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Called Metro Rooter to clear out my septic tank on a Saturday morning expecting to have an appointment days later. They sent a truck straight out and had everything pumped out by 10 am! The service specialist George was polite, friendly, and very professional. Price was right. All in all a very good experience considering.
Kris S.
Kris S.
Apr 05, 2018
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Just had Metro-Rooter come by and inspect my septic system since I found water (real smelly) running out of my drainfield. This is not good. Kyle came out and dug up parts of my septic and indicated I have problems. Bad drainfield.
We discussed options - most of them expensive. Kyle suggested some possibilities to explore and was quite helpful.
You should see the number of positive reviews on Google for these guys.
I was not disappointed.
We shall see where I go from here. Maybe I'll have to pee in the bushes!
John C.
John C.
Jan 29, 2018
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Been doing business with Metro Rooter for 13 years thru 3 companies. They used to be top notch & unmatched. The past year has seen them dwindle off. The Customer Service has gone away. I feel that they think they are doing me a favor by servicing my commercial buildings. I know them and have spoken with each of them over the years and have to say my last conversation with John the Service Manager has left me cold. I have been waiting a week for a repair to a hot water heater. Was told the parts were overnighted. Saturday the plumber working on my water heater told me "he could
Woodrow K.
Woodrow K.
Dec 19, 2016
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Called to asked for a Quote on a repipe job and he shows up late then, quotes me double what everyone else in town quoted, then drops an "Inspection Fee" on me for his time. I didn't need an inspection, I needed to know how much a repipe costs. Bunch of Crooks!!!
Julie J.
Julie J.
Nov 18, 2016
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I am not at all pleased with the service I was told on Monday they would be out Monday afternoon or the latest Tuesday morning I called them Tuesday at 10am after not hearing from them back on Monday they said we were next . I then called around 2pm on Tuesday and we were next on the list still they arrived around 3pm and snaked the toilet and charged 99.00 very high for service I thought I would try them as they are locally owned and operated and I like to keep my money and business in Jacksonville maybe they are great for commercial where the money is but not residential . ill go with the bigger
Tonya C.
Tonya C.
Dec 10, 2015
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I've used Metro Rooter twice for my septic... no wait, three times. First was a septic inspection when we purchased the home, then a few years later to fix a malfunctioning item in the tank, then again a few years ago to make sure all was well (it was, they just needed to cut out some tree roots). I think most people forget about their septic system until it doesn't work, but we really try to be proactive around our home, so we've never had a big problem and Metro Rooter has always served us well. They responded promptly when we called, told us exactly what they were doing, and
Sandy M.
Sandy M.
Jun 09, 2014
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Well, I have a new septic tank. It got done earlier than originally quoted. That's where the good ends.

Don't give these people your credit card for a partial payment unless you want them to charge the rest of it to that card without asking.

My sprinkler line was cut during the install and I was called immediately that evening to promise it would be repaired the next day. 11 days later and my lawn is dead because my sprinkler is still broken. Email, multiple calls are all ignored. Claims from who ever answers the phone that only ONE person in the office can help me. She doesn