Recently the NY Times published an article making the case for the best time of day for your daily shower. Last month, we reported about compliance issues regarding regulations on cleaning and inspecting rooftop water tanks. It appears that compliance may get. Fred Smith protects your home with lead-safe work practices.
We're US Environmental Protection Agency (EPA) certified to conduct Renovation, Repair and Painting Activities in target housing and child-occupied facilities under Section 402 of Toxic Substances Control Act of Toxic Substances. Call Fred Smith for major plumbing services and emergencies in NYC: Heating, High Pressure Steam, Drain Cleaning, Water Filtration, Fire Suppression, HVAC, Pump Repair, and Rooftop Tank Cleaning.
We're US Environmental Protection Agency (EPA) certified to conduct Renovation, Repair and Painting Activities in target housing and child-occupied facilities under Section 402 of Toxic Substances Control Act of Toxic Substances. Call Fred Smith for major plumbing services and emergencies in NYC: Heating, High Pressure Steam, Drain Cleaning, Water Filtration, Fire Suppression, HVAC, Pump Repair, and Rooftop Tank Cleaning.
Services
There are many reasons why New York's premier residential buildings, institutions and private schools rely on Fred Smith Plumbing and Heating. Since 1914, our reputation has been built on high quality, fairly priced service and an impeccable attention to detail. On doing a job right the first time and doing it neatly.
We don't want to get all philosophical on you here, so we'll keep it simple-Our business begins and ends with our clients. When they're happy, we're happy. This recent memo from CEO Philip Kraus to the Fred Smith team sums it up nicely. There is only one boss. It is the customer. It is the customer who pays everyone's salary and who decides whether our business is going to succeed or fail.
First World War, that is. For nearly a hundred years, family-owned Fred Smith Plumbing & Heating has delivered exceptional service to New York's most discriminating residents, building managers, and Real Estate professionals. The firm was founded in 1914 by Fredrick Smith Sr. Current CEO Philip Kraus joined the company in 1980 as the firm's 9th employee and shortly thereafter entered into an agreement to purchase the company.
From basic apartment repairs to building-wide upgrades to ongoing maintenance, Fred Smith delivers a level of service and professionalism rarely seen anymore. Based in Manhattan, our expert technicians arrive on site within 15 minutes armed with the experience, know-how, and equipment necessary to tackle virtually any job.
You don't handle over 1,200 emergency calls in NYC every month successfully without teamwork. At Fred Smith Plumbing and Heating, that teamwork stems from the tightly orchestrated efforts of our executive team, eight field supervisors, nearly 100 mechanics, helpers and field personnel, and several NYC licensed master plumbers.
Reviews (9)
Yasmine Soiffer
Dec 25, 2021
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I have a mystery leak which may be causing the floor to buckle, and I asked Fred Smith Plumbing to come and investigate. My first interaction with them was fine, normal- I called, they showed up in the time frame they were supposed to show up, the plumber looked around, and couldn't find the source of the leak. Fine.
Then, since he was there, I asked if he could replace these faucets in the bathroom since they had been leaking. He said that replacing them would stop the leak. He helped me pick out some faucets on amazon, and said to book a new appointment when the faucets arrive. I booked a new
Then, since he was there, I asked if he could replace these faucets in the bathroom since they had been leaking. He said that replacing them would stop the leak. He helped me pick out some faucets on amazon, and said to book a new appointment when the faucets arrive. I booked a new
Joanne Nasuti
Nov 19, 2021
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Crooks. They told my super that the flood in the apartment below me was because I needed my flange replaced. I called other (honest) plumbers and my insurer and they said my flange only needed to be replaced in my apartment if there was visible flooding in my apartment and a stench. There was neither. Because they said I needed the flange replaced I had to get it done. They spent hours in my bathroom sitting on the flood doing nothing (I was getting billed hourly) and then went to charge me $855. And of course there is still flooding in the apartment below mine.
Bcm Nyc
Oct 26, 2021
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Kimberli Freeman
Sep 25, 2021
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Ian Casey
May 12, 2021
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Critical: Punctuality, Responsiveness
Owner or dispatcher needs a wake-up call in customer service. 1st appt 9-11 window, call to enquire, plumber shows up @ 2:15pm. Next day 9am appt, call @ 10:30am for an update "might show up in an hour or 90 mins. 1pm arrival. They could care less how long you wait....
Owner or dispatcher needs a wake-up call in customer service. 1st appt 9-11 window, call to enquire, plumber shows up @ 2:15pm. Next day 9am appt, call @ 10:30am for an update "might show up in an hour or 90 mins. 1pm arrival. They could care less how long you wait....
Lydia Rami
Sep 27, 2020
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Building needed plumber to come in and insert a stopper for the bathroom drain. First they were over an hour late. Then when he comes into the apartment the person is all attitude, I show him to the bathrooms and he is done is 20min, result the stopper was inserted but they DONT WORK!!!. When he was leaving and I opened the door he said YOUR WELCOME. Why this person walked into my dwelling with such a chip on his shoulder I dont know.
Andrea Mayer
Jan 05, 2019
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I used Fred Smith Plumbing and Heating at the recommendation of the super of my building and I'm so glad I did. They removed an old bathroom vanity and installed a new one (and new fixtures). The job went faster than estimated and they did a top notch job. They even tighten a loose shower handle and kitchen faucet while they were there. Did I mention they did all of this during July 4th week?! I would definitely recommend them to anyone looking for excellent plumbers in NYC.
Brie Harding
Jun 08, 2017
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I called Fred Smith to help with some plumbing issues I was having at my kitchen sink on the Upper East Side. After describing my situation over the phone, the dispatcher told me he would call me back with a proposed appointment time (because they juggle a lot of emergency work, they did not want to set an appointment right away). Not too long after the initial phone call, an appointment was set up.
The plumber showed up on time and got the job done with no problems. I was most impressed with how polite he was and how careful he was to clean up and not leave a mess. I highly recommend Fred Smith
The plumber showed up on time and got the job done with no problems. I was most impressed with how polite he was and how careful he was to clean up and not leave a mess. I highly recommend Fred Smith
Brett Curtis
Sep 10, 2016
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I would not use again. We had a leaking tap in the bath and our building management wouldn't take care of it and referred us to Fred Smith Plumbing. I booked an appointment in the morning for 1pm-3pm that day. At 3pm someone from Fred Smith rang acting like they were calling to book the appointment anew! I told them I had already booked an appointment and they acknowledged it but said they would REALLY/DEFINITELY come tomorrow. If booking it may we worth checking to see if it is a REAL appointment! At any rate, I didn't have time to find another plumber so agreed they could come the next morning
