Brockwell's Septic and Service, Inc. has been a family-owned and operated business serving the needs of the community with prompt and professional service. We are a Virginia Class A contractor providing septic tank cleaning, grease trap cleaning, wastewater hauling, sewer drain cleaning, conventional septic system inspections, and compliance with the Chesapeake Bay Act throughout New Kent, Charles City, Henrico, and Eastern Hanover Counties.
Trust our decades of experience and dedication to customer satisfaction by calling (804) 932-8289 today. Being fully insured, DPOR licensed, and experienced we take pride in and stand behind our work. We believe in customer loyalty and pride ourselves on our high number of referrals and repeat customer base.
Our goal is to protect the valuable investment you've made in your septic system or grease trap and do our part to protect the environment of our community. We serve residential, commercial, and municipal clients. Our customers include residential homes for septic services; restaurants and convenience stores for grease trap cleaning; and plants, local government, and state agencies with wastewater hauling needs.
Trust our decades of experience and dedication to customer satisfaction by calling (804) 932-8289 today. Being fully insured, DPOR licensed, and experienced we take pride in and stand behind our work. We believe in customer loyalty and pride ourselves on our high number of referrals and repeat customer base.
Our goal is to protect the valuable investment you've made in your septic system or grease trap and do our part to protect the environment of our community. We serve residential, commercial, and municipal clients. Our customers include residential homes for septic services; restaurants and convenience stores for grease trap cleaning; and plants, local government, and state agencies with wastewater hauling needs.
Services
The Brockwell's Septic and Service family has been servicing the Greater Richmond area including New Kent, Charles City, Henrico and Hanover since the early 1970s. Our team has cleaned over 30,000 septic tanks, 4,000 grease traps and hauled over 50 million gallons of wastewater. Owned by James N. Brockwell and his wife, Debbie M. Bonevich Brockwell.
Every household is unique, but a general rule of thumb is that septic tanks should be cleaned every 3 - 5 years. When you choose Brockwell's Septic and Service, our team of professional wastewater technicians take great care in cleaning the work site before we leave your property. Every cleaning includes a visual review of the interior of the tank.
Most Food Service Facilities are required to incorporate a grease trap or interceptor between their kitchen and the municipality's sewer system. The purpose is to retain Fats, Oils, and Grease (FOG) within the facility. If not contained, the FOG will eventually cause plugging in the municipality's sewer system creating an environmental hazard.
Reviews (10)
Christina Venetsanos
Aug 23, 2021
Report
I awakened to a backed up septic system. I called my Landlord, and after a short explanation of the situation, he said he would phone back shortly. He did, and informed me that Brockwells would be out in an hour-AND THEY WERE! I live in a rather remote location,
And imagined it would likely take several days for service. I was blown away at the quick and courteous response. Corey and Ray were professional, knowledgeable and personable. I would not hesitate to refer them to Family and Friends. ThankYou Corey and Ray!! (and my ultra responsive Landlord) You all saved the day!
And imagined it would likely take several days for service. I was blown away at the quick and courteous response. Corey and Ray were professional, knowledgeable and personable. I would not hesitate to refer them to Family and Friends. ThankYou Corey and Ray!! (and my ultra responsive Landlord) You all saved the day!
Elaine Carter
Aug 18, 2021
Report
Lindsay S.
Jul 27, 2021
Report
Corey and Zach came out this morning to inspect our septic tank. They were early, professional, and kind. We were nervous about calling a septic company out to our house since we are first time homeowners, but they were knowledgeable and friendly. The lady who answers the phones was very nice as well. We will definitely be using them again in the future!
Destiny D.
Jul 05, 2021
Report
Carol Mabe
Jun 03, 2021
Report
Monica James
Dec 10, 2020
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I really appreciate the professionalism and information given to me by Corey and Lawrence. They were not bothered by my questions and showed me the proper way a septic tank should be inspected and pumped! Will do business with them again!
I really appreciate the professionalism and information given to me by Corey and Lawrence. They were not bothered by my questions and showed me the proper way a septic tank should be inspected and pumped! Will do business with them again!
Chris Arauza
Jul 10, 2020
Report
I called and left a message right before they had opened and received a call back in about 15mins. They gave me an estimate over the phone and actually were able to come out the same day! Said they had another job to do and would probably be by my house between 11-12. Sure enough right on time! Very happy with the service and would highly recommend! Thanks again!
Charlie Baker Iii
Jun 30, 2020
Report
Melody Homa
Jan 14, 2020
Report
Tom Jenkins
Jun 22, 2019
Report
I had scheduled a pump out for 12/4/2019.
However, my complete drain stopped working Friday after Thanksgiving.I called Brockwell and although closed they were able to send out Corey. We found out that roots had blocked the drain. Corey was great and resolved the problem in no time. Thank you Corey and Brockwell for the excellent service.
However, my complete drain stopped working Friday after Thanksgiving.I called Brockwell and although closed they were able to send out Corey. We found out that roots had blocked the drain. Corey was great and resolved the problem in no time. Thank you Corey and Brockwell for the excellent service.
