We offer expert service and Flat Rate pricing 24 hours a day, 365 days a year to meet your needs and schedules. Powell Heating & Air will never charge an overtime fee. Powell offers expert A/C installation, maintenance, and the best in customer service by a skilled team of professionals. With our fleet of 10+ trucks and a 15,000 sq ft warehouse stocked with parts and equipment, we are ready to serve you around the clock.
Whether you need routine air conditioning maintenance, emergency repair, or to replace your equipment, call us today. We service all heating and air conditioning brands. As a full-service company, Powell Heating & Air will be able to help you with repairing, maintaining, and replacing your HVAC system.
Our Peak Performance Agreement is designed to reduce breakdowns and utility costs. We offer appointments Monday through Friday from 8:00 am to 4:30 pm. Use the online scheduling tool below or call our office to schedule your next appointment today. See more information on our Peak Performance Agreement here.
Whether you need routine air conditioning maintenance, emergency repair, or to replace your equipment, call us today. We service all heating and air conditioning brands. As a full-service company, Powell Heating & Air will be able to help you with repairing, maintaining, and replacing your HVAC system.
Our Peak Performance Agreement is designed to reduce breakdowns and utility costs. We offer appointments Monday through Friday from 8:00 am to 4:30 pm. Use the online scheduling tool below or call our office to schedule your next appointment today. See more information on our Peak Performance Agreement here.
Services
Since our founding in 1984, Powell Heating and Air Conditioning's dedication to customer service has been evident in everything we do. From the moment we answer your call until the time we leave your home, we are working to make you comfortable and confident about the care and service you receive from Powell.
At Powell Heating & Air, we know that choosing the right heating and air conditioning system for your home is one of the most important decisions you will make as a homeowner. There are many things to consider - from efficiency to financing. Allow our comfort specialists to expertly assess your needs for new and replacement units and explain your options to you.
Our maintenance technicians understand your air conditioning and heating system and can assist in eliminating money-wasting repairs. We have developed the Peak Performance Agreement to address the problems we see most often. Two inspections per year (typically one in the heating season and one in the cooling season).
After extensive research into the practice of "Duct Cleaning", Powell Heating & Air is of the opinion that there is no actual benefit to a customer or proof of air quality improvement and therefore we will not offer the service. Anything that would NEED to be removed from the ductwork, can ONLY be remedied by replacing the section of ductwork affected.
Reviews (20)
Thomas Nakic
Dec 19, 2021
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Kim Cerillo
Dec 16, 2021
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Powell installed a new AC unit in our condo a year ago. It was a great experience then and todays check up and maintenance was another great experience! Jay, our technician, was professional, knowledgeable, very customer service orientated and we were very impressed with his overall service! Jay was truly the very embodiment of what professionalism and good customer service are! Thank you Jay and thank you Powell!
Rufus Alexander
Nov 19, 2021
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Powell Heating and Air Conditioning, Inc have been servicing my Residence for 18 years, in fact they are the original installers of my two (2) HVAC units. I could not have chosen a better company than Powell.
The Service Technicians have all been very professional, The Technician that I had today was Jason Rivera and he went far beyond his call of service. He was polite, Responsive, Decent, knowledgeable, committed and very professional. In my view he will definitely be a great asset to to Powell Heating and A/C.
The Service Technicians have all been very professional, The Technician that I had today was Jason Rivera and he went far beyond his call of service. He was polite, Responsive, Decent, knowledgeable, committed and very professional. In my view he will definitely be a great asset to to Powell Heating and A/C.
Barbara Barbarachappell Bellsouth Net
Nov 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Both technicians Jason and Seth were professional, punctual and skillful. The problems identified in the routine maintenance were addressed and repaired in a timely manner. All service was covered under our warranty. Excellent job.
Services: HVAC maintenance, AC repair, AC maintenance, Heating maintenance, Ductless heating and AC services, Heating system repair
Both technicians Jason and Seth were professional, punctual and skillful. The problems identified in the routine maintenance were addressed and repaired in a timely manner. All service was covered under our warranty. Excellent job.
Services: HVAC maintenance, AC repair, AC maintenance, Heating maintenance, Ductless heating and AC services, Heating system repair
Bonnie Wright
Nov 01, 2021
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We experienced 3 very professional and knowledgeable men, Justin, Anthony, and Victor, who installed a new Daikon ac unit for us. They worked quietly and confidently at every step during the approximately 6 hours they were there. They cleaned up after themselves and answered all of our questions. I would highly recommend this team from Powell’s! They deserve 6 stars!
Gerri Gass
Oct 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We just had three new AC units installed and the whole process took only about 5 1/2 hours. Powell scheduled two complete crews who were professional and organized so the job wasn’t nearly as ‘painful’ as I thought it would be! We have used Powell for 3 years for quarterly maintenance and would not use any other company!
Services: HVAC maintenance, AC installation
We just had three new AC units installed and the whole process took only about 5 1/2 hours. Powell scheduled two complete crews who were professional and organized so the job wasn’t nearly as ‘painful’ as I thought it would be! We have used Powell for 3 years for quarterly maintenance and would not use any other company!
Services: HVAC maintenance, AC installation
CynDi
Oct 03, 2021
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Justin and Tony showed up on time and were very professional and polite. They went out of there way to make everything look nice(including Justin adding a piece of drywall )
They worked well together and cleaned up as they worked. AC had completely died and they fielded my questions and didn't mind me watching as they worked. Very pleased with their work ethic and job performed.
They worked well together and cleaned up as they worked. AC had completely died and they fielded my questions and didn't mind me watching as they worked. Very pleased with their work ethic and job performed.
Jerald Jahn
Sep 03, 2021
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Justin and Tony of Powell. Heating/Ac arrived right on time and set to work immediately. They had to replace an old, non-functioning AC system, inside and out; and all through this hours-long process--in the heat and humidity, no less--they were courteous, took care to be neat and orderly, adjusted the vents in every room, and even removed some trash not related to the job. I don't see how they could have done a better job or been more determined to make sure everything was working perfectly before they left. They provided excellent service and answered every one of our questions.
Martijn Heuts
Aug 16, 2021
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Positive: Professionalism, Punctuality, Responsiveness, Value
David came out on a Sunday as our air broke down last night. He arrived in a fashionable time and fixed my air within 30 minutes. He also was very educational. Very courteous and the bill was affordable. Highly recommended, thanks again David! TOP QUALITY SERVICE
Service:Â AC repair
David came out on a Sunday as our air broke down last night. He arrived in a fashionable time and fixed my air within 30 minutes. He also was very educational. Very courteous and the bill was affordable. Highly recommended, thanks again David! TOP QUALITY SERVICE
Service:Â AC repair
Ashley S.
May 28, 2019
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Chris D.
Aug 24, 2018
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Was a prior Powell customer and even had Powell's Peak Performance plan on our home units. Called them for our unit cooling very weak and they replaced 2 parts: start kit and capacitor for over $300 and it started cooling fine again. 1 part was universal and they had to return a week later to replace it with a factory version. When the new factory part was installed, the unit returned to weak cooling again. Called them the next morning after the unit ran all night long and spoke to their technician, "Wes" who immediately stated, "it's going to be another $99 service call
John H.
Jul 02, 2018
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Billy-Bob F.
Jun 19, 2018
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This is a fantastic company and they have some wonderful professional employees that are willing to bend over backwards to help you fix your HVAC problems. I highly recommend this company if you have any issues with the air conditioners or heat pumps they are courteous and professional and will take care of any problems that you have.
Kelly K.
Jul 28, 2017
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I NEVER write reviews but I had to take the time today. I would give 10 stars to this company if I could. I called the office on a Friday afternoon. I had a rental property with a AC unit that had frozen over. My expectations were to order service for Monday. I spoke with a very pleasant lady in the office that assured me they could squeeze me in that day. I got a call from the technician, Wes, within an hour that he was on his way. It ended up being a very inexpensive quick fix that cost me less than $20 over the service fee. I wasn't present because I live out of town. I know nothing
Chris H.
Oct 22, 2016
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We have an old a.c. unit trying to baby it along for a while. Had Powell repair it a couple of months ago. When it quit working again they found the problem - it was a mistake they made last time. They admitted it was their fault, fixed it and didn't charge us! They could have easily lied and charged us for the service call. Good to know there are honest employees / companies still around!
Angela T.
May 06, 2016
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Don came out on a Friday afternoon because our air conditioner just couldn't seem to keep our house cool. We have an old unit and were prepared to be told we had to put in a new system. Not the case here. Although he did suggest a new system for obvious reasons, he did not pressure us at all. Instead, he suggested that he do everything he could to help us. Looked the unit over carefully (inside the house and outside), explained everything he was doing thoroughly to my husband and charged what we thought was an incredibly fair price. It's now a month or so later and our air conditioner
Jim S.
Jun 26, 2015
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We had a very pleasant experience although expensive because our A/C went bonkers. The estimator came the same day. We also got 3 other estimates. Powell was lowest by about $100 so we chose them. They came two days later at 8am sharp, as promised. The installers (two of them) were friendly, professional and thorough. It has been several weeks now and we are completly satisfied with our new A/C. We had our son stay around during installation to ensure that everything went well. He once was in the A/C business and agrees that the installers did a really nice job. Also, of the 4 companies who gave
Robert A.
Jul 21, 2014
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My old hvac unit died and I called them. Worked great for about a week now cant even cool the house below 80 degrees. Has warranty so I called them. The lady answering the phone was the most rude non customer friendly person I have ever met. Basically I guess it bothers them to service something they just installed. Trust me I don't want to have to call them would not have to if it was done right when installed.
They need to realize if you treat the customer well they tell 10 friends good news you treat them bad they tell 200. This will wind up costing them several of their business accounts
They need to realize if you treat the customer well they tell 10 friends good news you treat them bad they tell 200. This will wind up costing them several of their business accounts
Thomas W.
Jan 31, 2014
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After a callback they gouged me on a t/stst, over 3 times the cost of the item. Though I paid half down and the rest in 30 days I was gouged on the price of the t/stat. I was told there would be no trip charge but only the cost of whatever item he installed- they made ALL their money back by overcharging me 3/4 times what they paid for the item. 220$ for a 50$ t/stat and they said no labor on the call- bad policy
Hillary H.
Dec 10, 2012
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