Excalibur Plumbing

I had a great experience with them recently when they came out to my house to fix a leaking hose bib. It turned out that I needed a new pipe which required going in through the wall of the bedroom. Eddie was very professional, showed me and explained everything he was doing, and was very friendly to me and my dog.

Called them for a water leakage issue. They scheduled for a next day visit. Jason arrived on time and provided a complete diagnosis of all pipes and drainage, luckily No leak was detected, but they still offered free estimates which gave me assurance that things are ok.. Very honest and professional. Will definitely use their service again. Definitely recommend them.

Jason did a top notch job. Showed up right on time and the installation was done and tested very quickly. No fuss. no mess. Will use again!!
Service: Install garbage disposal

Eddie visited our house the very day we called about our water heater. He came out, inspected the very tough location where the water heater is located and delivered an estimate with 3 options on the spot.
We decided which direction to go and let Eddie know at which time he promptly scheduled our installation.
On the day of install he arrived when he said he would, put down every type of floor protection you can imagine and proceeded the very difficult task of manipulating a 50 gallon water heater out of a small closet 10 feet up in the air. He worked with his partner to remove the old one, replumbed

Positive: Professionalism, Responsiveness
I found the sticker on my garbage disposal and called Excalibur. I spoke with Brice and he helped me trouble shoot the issue and advised me of my warranty . So they resolved my issue with one phone call. I am happy with the quick response and friendly service.

Late yesterday afternoon the the pipe to the outside faucet of our home broke. To stop the the flow of water I had to cut the water to our house. I started calling plumbers, hoping someone would come respond the same day and repair the pipe. Two of the four plumbers I called, there was no answer and I left messages asking them to return my call. The third plumbing company answered the phone but told me the dispatcher would return my call to schedule the repair. When I called Excalibur, they answered the phone and told me they would respond. Within 20 minutes the Excalibur employee (Richard) was

Top notch, they called to let me know their plumber was on his was as promised and everything went completely smoothly with a knowledgeable and friendly plumber.
Service: Install toilet

They needed to disconnect my water softener and see what was clogging up the cold water in the kitchen sink. He had it fixed quickly and have had no problems. I really appreciated talking to someone who knew plumbing when I called to schedule the visit.

We had renters in our home without hot water, so in my mind we had an emergency! I called several places to get someone over ASAP, Excalibur responded and Eddie was at the house within a couple hours! Eddie did a great job with explanations, options etc….We had a new hot water heater up and running by the end of the day! Thanks Eddie and Excalibur!!!

Eddie Guerrero came and drained our 2 water heaters today. He was very professional and thorough!!!!

I had a slab leakage. After Jason ran a whole day's manifold diagnosis, he claimed he found out the leaking line. According to him, he isolated the line, the leakage should stop. The pic shows how it looked like a few days later, water was all over my garage. Texted and Called Jason several times, no response. I wrote email to Excalibur, nobody ever replied.
I paid $1000+ for the diagnosis, Excalibur only invoiced $900+. Called them multiple times, I was told by Bryce that Jason would call me back or Bobby (master plumber) would call me. A month has passed, no calls.

Got Excalibur to come out and flush my water heater. Which they did for free when they found I had installed with them 3 yrs ago. Eddie checked water pressure and found very low to spec and changed out PRV same day. Added bonus was my sprinkler heads which were not popping up are working perfectly now. Eddie also did a good job installing new faucets in my kitchen sink and bathroom. They are not cheap but good quality does not come cheap.Very happy with service provided. Will go with excalibur in future.

I highly recommend Excalibur Plumbing, especially Jason. Overall I have found Excalibur to be very reliable, responsive and efficient in scheduling, and flexible when changes are required. Specifically, Jason has helped us to identify and solve multiple issues related to hard-water damage in our home. He has helped us install a whole-home water filter and softener, flush hard water gunk from our lines, install a new tankless water heather, and restore many of our damaged fixtures to working order. Along the way, Jason explained every step thoroughly and always provided an accurate cost estimate

Put in two hot water heaters last year. had leak on Saturday morning, I called them and was told someone would be here on Monday! Not good. Meanwhile, my room is filling up with water!

Just found out the "work" they did installing our shower fixtures last August have been ***LEAKING*** inside the walls. There's mold everywhere, thanks to Jeff.

Beware. He couldn't have cared less when he came--kept saying he couldn't do this, wouldn't do that, etc. Outrageous estimates for additional work, too.

Now I know why. Inept product that we're now on the hook for.

Their pricing is fair especially compared to other plumbing companies. They came through same day to replace a water heater at a rental house, very grateful for them and I recommend.

These guys were always great at keep me in the loop after snowcopolis 2021 while we had no water. We eventually used someone else that could schedule us in earlier, but the communications was highly appreciated.

These guys saved us during the freeze had a broken copper pipe and needed to shut off water. We emailed on a Saturday morning of the most crazy week when everyone needed a plumber. They called us back! They emailed us! They gave us an appointment. LOVED them and their service. Thank you!! Telling all my friends!

After we request service, we were fortunate Jeff came to our house quickly and help us checked all the pipe and potential leaks may have happened during the storm. Jeff wore a mask the whole time, and was polite and professional throughout the process, and still try to minimize the mess. I recommend them because I felt they genuinely wanted to help as much as possible during this crisis.

I thought I'd have to wait weeks to get my burst pipe fixed after the massive snow storm. They put me on a waitlist and said they'd get someone out between Fri and Sun. They called Sat morning and said someone would be here in 2 hours, and they were. Jason found the cracked pipe, fixed it, checked everything, and went above and beyond. He and the owner were both super friendly and professional. These are my favorite plumbers ever!

Told us that they would arrive between 2-6pm. At 5:30 they called me to say they would not be making it. Did not even offer an apology, tried to blame my wife for setting up the appointment they no showed to.

Jason did an amazing job! He responded quickly and did the install of ourtankless water heater. He was extremely professional,thorough, did not leave a mess and did everything he said he would. Best price and service I could find in the area. Highly recommended this company.

We had a water heater fail two days ago. I called another plumber and was quoted $2500. We thought that was high but with the virus outbreak we were happy to get someone out. The install was to happen the next day.

I got on our neighborhood page and got a recommendation for Excalibur and was told that person paid about $1350. I immediately placed a call, cancelled my appointment with the other company.

First thing the next morning EXCALIBUR called, came out installed my new heater and charged me just about what the others had paid. The service was awesome, timely and they honored social

After finding so many high rated reviews of these people on Angie's list, I called to get an estimate done for some work. They scheduled us for Monday between 12 and 3, they have 2 phone numbers to reach us and communicate with us. It's now almost 5, no phone call, no plumber.

I would appreciate it if they would just say "we don't want your business". Sitting around wasting over half a day waiting for someone to not show up has cost us time spent not at work, literally this company has cost us money without even doing anything. Not even a phone call.

I had a water heater replaced yesterday 07/22/19 and tonight water overflowed into my garage. No after hours phone line. Had to shut off water from the city side. I have brand new furniture stored in my garage. The reason I had my old water heater replaced was to prevent this from happening! I hope these guys respond promptly tomorrow morning and make this right!

$1000 to replace a $100 pilot assembly? No way!

Use Excalibur your own risk. They came out to check our water heater because the pilot light wouldn't start. Tech quotes me almost $1000 to replace the gas burner assembly, which is a non-functional part and only used to hold the gas. The part is $140 online and takes about 15 minutes tops to install. His other option was to replace the whole water heater. I almost laughed in his face.

Never mind that the gas burner assembly is not even the problem with the unit and I was told by the manufacturer they almost never have to replace those. Manufacturer