Ready Access
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Ready Access is the trusted leader in manufacturing drive thru / pass thru transaction windows. I called on a project with a national account, received preliminary pricing on the phone, with a follow-up hard proposal within 2-3 minutes. Exceptional quote turn around, not to mention the friendly and helpful conversation we had.

Truly remarkable when considering many companies keep you bouncing through an automated answering system for 5 - 10 minutes. Thank you for your help on my project! Kelly was great in assisting me with window selection and knew about local health codes and windows that would work for our restaurant project.

Ready Access really cares about their customers. They advise us of any irregularities in the order. They are helpful and I would like many companies to care as much as they do about their customers. I really like dealing with them. In a time where customer service has become a lost art, Ready Access remembers how to treat their customers right.
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Ready Access is the market leading manufacturer of Pass Thru Transaction Windows and Air Curtains, with unmatched experience as a dedicated supplier to the world's largest restaurant chains for decades. In the 1970's Ready Access was formed to develop the original bump-out style drive thru window for Ray Kroc as he grew the McDonalds restaurant system.
Ready Access transaction windows provide proven performance and value. High quality components, and well-vetted designs are trusted by the world's busiest brands. Use the filters at the left to find the best transaction window for your project. Most Ready Access windows self-close to meet foodservice health code and provide security.
Ready Access transaction windows provide proven performance and value. High quality components, and well-vetted designs are trusted by the world's busiest brands. Service to customers can be through a sliding transaction window, or a a transaction window with doors that fold out or in. The most secure transaction windows are transaction windows with deal tray or service drawer.
Ready Access transaction windows are ideal for use as walk up windows as well as drive thru. They are used as concession windows, cashier windows, ticket windows, payment transaction windows, box office windows or ticket booth windows. Walk up windows tend to be flush to the building, and often incorporate an exterior shelf for the convenience of the walk up customer.
Ready Access offers many designs for the interior. Interior transaction windows typically have single pane glass, and self close for privacy. They open with only a finger or two on the handle and have a track free sill. Perfect for use as a sliding reception window, office pass through window, or pharmacy interior.
Reviews (10)
Richard Williams
Richard Williams
Aug 31, 2021
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This company does not answer the phone emails nor are they reliable
Go to there competition as they deliver on time (based in Houston TX and have freindly people)
Look the owner is not giving back all my money but taking out money because of there misrepresentation
DO NOT USE THIS COMPANY
Do not use this company
They mislead you on lead times
You pay them with cc and then they change lead time longer
When you cancel they charge you cancellation fee even though same day
Then they can't afford to give you back your money.
Buyer beware there competition is the best to use go to there competitors
Lakeview Glass Inc Lakeview Glass Inc
Lakeview Glass Inc Lakeview Glass Inc
Apr 29, 2021
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BUYER BEWARE. If you take a chance in buying, just know that it will be hard/impossible to get a hold of someone via phone or email and it will be especially hard trying to get a definitive answer as to when your item will be ready. You will get a lot of: "MAYBE", "IT MIGHT BE READY", "WE MIGHT NEED TWO MORE WEEKS", "WE'LL LET YOU KNOW WHEN, BUT WE DO NOT KNOW". It is really frustrating to work with a company like this.
Brett Tatum
Brett Tatum
Nov 13, 2020
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Absolutely horrible customer service. An order I placed 6 weeks ago was supposed to ship on 10/21. It is 11/21 and no one will return emails or phone calls. If you can find anyone else to buy a window from, do it. These people will leave you hanging and apparently don't care.
Craigwessel
Craigwessel
Nov 09, 2020
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Ready Access drive up windows are the best in the industry, but they do not install the windows themselves. They sell directly to the end user's contractor. Once you understand that, dealing with them is easier.
Lester Caldera
Lester Caldera
Nov 24, 2019
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Wow this company has horrible service they always send you to voice mail
and never call back
and please dont tell me you dont recognized my order or write some BS respond. just call me back
Ryan Vinje
Ryan Vinje
Jan 27, 2019
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I have been working with Ready Access for the past month, and in particular Anna Ellis. She has been nothing but friendly and professional at all times; Patiently accommodating all my questions throughout the process. I highly recommend Ready Access and Anna Ellis
Tom Remby
Tom Remby
Aug 12, 2018
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Kelly was great in assisting me with window selection and knew about local health codes and windows that would work for our restaurant project.
Gregory King
Gregory King
Jun 23, 2018
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Not a single phone number on their website, units, or service manuals work. I have been trying to contact this company in lieu of warranty information. I will gladly edit this to 5 stars if I am given a correct number and somebody answers.
Patrick Lamarr
Patrick Lamarr
Jan 25, 2018
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Anna Ellis is the Sales & Marketing Manager at Ready Access, this might be why she likes this horrible company so much..
Dzo Inc
Dzo Inc
Jan 17, 2017
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This place makes a good product, but they are under staffed and their employees have bad attitudes because of it. Good luck asking for any information because you'll get sent straight to voice-mail. Their whole customer service model is garbage and their management needs to be replaced with people willing and able to properly manage a business.