Nor Sac Glass
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Nor Sac Glass
We Offer a Full Range of Services From Glass Replacement & Repair to Decor Creation & Installation. Since 1989, Sacramento residential and commercial customers have turned to Nor Sac Glass Company whenever there's a problem with windows, screens or mirrors. Our business has a commitment to affordable prices and quality service that makes us stand out whether we're working on a quick window replacement project or an elaborate custom job.

We have a showroom full of products from suppliers like International and Yellow Dog, so drop in and speak with us for some inspiration and a free estimate. Architects use windows in so many unique ways that it can sometimes be a challenge to find replacement panes in the event of breakage. With nearly 30 years of experience, our glass company can help you recapture the original beauty of your building with a variety of different services.
Services
As a residential and commercial glass company, we offer services to the community at large, and specialize in property management, real estate and absentee landlords. Our professional service technicians are certified in the glazing fields, and each carries the EPA Lead-Based Certification. Our full-service glass trucks offer at-your-door convenience, with scheduling around your busy lives.
Reviews (21)
Jay Lyles
Jay Lyles
Dec 17, 2021
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Needed a glass panel for a screen door. I dropped the broken panel off and was told that they would call me when it was ready the next day.
Next day! No call. The following day I called to see what the statis was and told that it had to be sent to another shop for a special tool and that they would call me when ready. Friday, Five days later I called
And found that it had not left the shop.
ENOUGH! I picked up the window.
Will not return tp this shop.
NORCal @ 3901 Peal dr.Sacto. Ca
NOUGH. I PICKED UP MY BROKEN WINDOW.
WILL NOTBE BACK JERE
N
Sharlene Marsh
Sharlene Marsh
Aug 04, 2021
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They were several hours late to the appointment (had to call and find out where they were, no courtesy call), which I was more than willing to forgive. However, It has now been a 2 1/2 weeks and never heard back with a price quote. So I will assume they don't need my business, I wont beg them to be a customer.
Noah Zuniga
Noah Zuniga
Aug 01, 2021
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They do awesome work and know their stuff. Would highly recommend for commercial storefront door work.
Cathy B.
Cathy B.
Jul 15, 2021
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I have a stained glass window that's over 22 years old and it had a couple of cracks in it. NorSac Glass was able to step up to the challenge of fixing it and were able to match all the glass and make the stain glass window look like new again. Cesar and Rob were very helpful through the whole process.
Annett S.
Annett S.
Apr 24, 2021
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Rob the owner of Nor Sac Glass believes in quality service! He and his team provide the best installation service in town. They work worth your schedule. The know not every customer is available on a weekday! They do their best to schedule weekend appointments! Give them a try, you will not be disappointed!
Adam Schuster
Adam Schuster
Apr 18, 2021
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Positive: Quality
They did a great job replacing some of our windows since the seals failed. They were able to come onsite and give a free estimate. They were prompt and worked quick. The windows looked great once they were completed and all for a good price.
Services: Window repair, Glass installation
Jeff D.
Jeff D.
Jan 16, 2020
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Wow. Had a small problem with a window repair and the guy refused to make it right. When we brought the frame into him, he claimed there was nothing wrong and then beat it with a rubber mallet. He ended up screaming at us and cursing us. When we asked for the owner, he screamed "GET OUT OF MY SHOP! And slammed the door. Keep in mind, we never raised our voices or said anything rude or confrontive.

The guy that runs the place, M*ke, either was having a very bad day or has some serious problems with rage. We left genuinely afraid he might be getting a gun or some other weapon.

If that&apos
Nemo Jan
Nemo Jan
Oct 10, 2019
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Worst location, rude , unprofessional, and incompetent employees. They lady named Kristine is really very rude , and think that she is very knowledgeable which is totally WRONG. I needed some new mirrors for my unique pieces of art , and I showed her how to do it , but unfortunately while removing them from the car because they were made so thin that is why they fill off , and broke again. I was so very disappointed because I showed her how to be cut , and fit in the hand made frame. Won’t be recommended to friends, and families.😡😡👎🏻👎🏻
Rack Man
Rack Man
Sep 23, 2019
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They were awesome- they treated our project like it was an emergency and we got the wire glass that we needed fast! Great service!!!
Ak
Ak
Sep 18, 2019
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The worst location, and rude, incompetent, unprofessional, mean employees. For F... sake , they don’t provide free service, then they need to be respectful, and kind. It is not like they are the only place offering glass services. There are too many all over Sacramento county. They charged me more than the service deserve , but the sad part the mirrors fill off , and broke. Won’t recommend it to friends and families.😡😡
Jon C.
Jon C.
Aug 10, 2019
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Real customer service here - Kristi, thank you for all the effort over an $18 part, your warm, helpful attitude is unfortunately rare these days with other businesses.
Al G.
Al G.
Aug 07, 2019
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Customer service was amazing. I was referred to Nor Sac Glass by my property management company to fix a window my daughter had shattered when a piece of a geode she had smashed went flying. Kristi took my call. She was so understanding and patient and took the time to answer my questions and address my concerns. My appointment was scheduled, the technician gave a courtesy call to let me know he would arrive in thirty minutes, and he did. He was very personable and had the window replaced and clean up complete within 15 minutes. I could not have asked for a more pleasant experience!
Harriet M.
Harriet M.
Jul 06, 2018
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Was referred by another company.. FIRST and foremost Costumer Service is AWFUL!! Requested an estimate for a glass patio door repair, bottom roller needs replacing.. the receptionist called a service guy to come to my house to check patio door, the results were terrible! He ended up breaking the handle and never fixed the initial problem. Receptionist claims the handle was already broken.. I've been using the sliding door for weeks and had no problem with the Handle! I was highly inconvenienced as this is my main entry. The receptionist was argumentative and accusatory, the guy eventually
Lori K.
Lori K.
Mar 18, 2018
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Nor Sac did our windows for a rebuild after losing our home in a single family fire. We've been in the new house just a little over a year and Inwould not only recommend them, I would not use anyone else should the need ever arise! Our windows are beautiful, and easy to use, and our PG&E is significantly lower as well!!
Robert R.
Robert R.
Mar 07, 2018
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Original I had Southgate Glass come out to repair a shower door. They were the ones that installed the shower shower enclosure 5 years ago. They came out and said the door couldn't be replaced. They gave me a quote of 1300 dollars for a new one. It just didn't feel right so I call Nor Sac Glass, they came out, didn't charge me a 95 dollar fee for coming, and they were able to fix the glass door in about an hour for 175 dollars.
Brian E.
Brian E.
Aug 24, 2017
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Didn't bother to show up to an appointment we made 10 days ago, then told us they couldn't be back in the area for another week. Never called back.
Robert W.
Robert W.
Feb 09, 2017
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SO GLAD THESE GUYS ARE CONVENIENT TO ME... Fairly priced, honest, good customer service and do good work...what else can you ask of a service company.

Have had more than one occasion to use their services and always quick and friendly. Have had jobs from replacing double pane windows (ouch...not a cheap project) all the way down to replacing the mirror in a small antique oval vanity set of my grandmothers for my daughter...

I guess that is the 'no job too small'...with the same cheerful service as on the big jobs.

Have a few rentals, so often there is an 'emergency call&apos
Sherri B.
Sherri B.
Nov 19, 2015
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Great company to deal with. Very efficient to work with. Got a great deal on windows throughout my house. Kristi in the office is by far one of the best in Customer Service. Thank You!!
Mitch G.
Mitch G.
Jun 23, 2014
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I spend about 5K on a nice desk set and had Nor Sac Glass cut me some nice glass for this set. The desks were T-boned at the top. I was charged a lot of money and the fit was terrible. They cut the holes for the cables way too big and didn't even polish the edges of the holes. I bought some fine sandpaper and a polishing head for my Dremel to try to do it myself. Was very unsatisfied with there work. Also, I rarely ever write reviews but I decided to write this one b/c I still remember how unsatisfied I was with their work. Happened probably about 5 years ago. The company did apologize
Corey S.
Corey S.
Feb 06, 2014
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I have used Nor Sac glass for over 15yrs in my home as well as my small business. They are my go to for all glass needs. Dennis has even personally helped with a few custom glass jobs. During one dual pane job there was a mix up with my order, Mary and kristi kept me informed and made sure the delay didn't put me or my family out. Every job has exceeded my expectations. I will continue to recommend and use Nor Sac.
E. N.
E. N.
Nov 12, 2011
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I needed a broken dual-paned window repaired. Many glass businesses were not interested in the job. Nor Sac set up a appointment for the repair, and asked for the dimensions of the window. The worker didn't arrive. I called and the office worker had my address wrong, as well as the type of repair. However, she immediately pulled someone nearby off of a job to come and take measurements--apparently the part had to be ordered. I wish I had been told that, because I thought the repair would be done that day. I called a few days later to be sure the part had been ordered and again the office