5 Star HVAC Contractors
Call now
Call now
Website
Call
5 Star HVAC Contractors
We are 5 STAR HVAC Contractors! A full-service air conditioning and heating company, specializing in servicing, repairing and replacing air conditioning and heating systems. Moreover, we aid in maintaining your system at present. To help you further, we try to find ways to reduce your energy bill. Family-owned and operated, our company is honest, punctual, and reliable.

We strive to provide fast and friendly AC Service at a price you can afford. Find out why we're 5 Star Rated! 5 Star HVAC Contractors was founded on the principles of providing quality service at an affordable price. We pride ourselves on getting the job done right and on time, without taking any shortcuts!

We have more than 20 years of experience in both Residential and Commercial HVAC Installations, Preventative Maintenance and Repair. Call us any any time or day, and we'll send an expert team out to resolve your HVAC issues as quickly as possible! Make sure your system is delivering the heating and cooling you need all year 'round with our semi-annual maintenance.
Services
5 Star HVAC Contractors was founded on the hopes of providing quality service at an affordable price. We pride ourselves on getting the job done right and on time without taking any shortcuts. We strive to be the best, Our goal is to be so good that we can't be ignored. When we first started i remember saying if we do every job as well as we would do our own mothers home we'll be doing a great job.
5 Star HVAC Contractors is a leading air conditioning service and repair company. We provide emergency AC repair, air conditioning installation, preventative maintenance on your existing equipment, and more! If it has anything to do with a residential air conditioning system, you can count on our team to get the job done.
5 Star HVAC Contractors is a leading air conditioning service and repair company, working with residential clients throughout Rowlett and surrounding areas. We provide emergency AC repair, air conditioning installation, preventative maintenance on your existing equipment, and more. If it has anything to do with a residential air conditioning system, you can count on our team to get the job done.
When most people think about the weather in Texas, they think about the heat. And, of course, Texas can certainly roast in the summer. However, that heat does not last all year. During the winter months, some rather cool - and even downright cold - weather can settle into the area. To make sure your home remains comfortable even during those cold snaps, you will want to provide your furnace with the care it needs.
For a business, customer and employee comfort is crucial. If customers aren't comfortable, they won't stay. If employee's are freezing due to a broken heater, or frozen solid during winter due to a heater that isn't working correctly, you are losing money. 5 Star HVAC contractors understand the needs of our commercial clients.
Reviews (17)
Mary G.
Mary G.
Oct 03, 2021
Report
Our AC stopped working and we knew we needed the entire system replaced because of issues we’ve had the past couple of years. We received quotes from a Few different companies. I’m so happy I found this company based on a Google search and it’s stellar reviews. Jose was so helpful from start to finish. He gave a quote over the phone ( which most places don’t because they try to pressure you in person) he then quickly came exactly the time he said he would to see what we needed. He didn’t pressure us, answered all our questions and gave us the best deal in DFW. He even helped us after
Kent Wagner
Kent Wagner
Sep 20, 2021
Report
Rick was prompt, professional, knowledgeable, displayed good ingenuity and very friendly. I have a mini-split unit that is not as common in the N. Texas area, but Rick was familiar with them - although not my specific model, but didn't take him long to figure out what to do and how to do it. Showing interest in what he was seeing, he willingly showed me what he was seeing and doing. Rick found the problem, fixed it and patiently waited to endure it continued to function properly. I'll definitely make sure 5-Star is in my contact list.
Sonny Wyatt
Sonny Wyatt
Sep 16, 2021
Report
Called at 8PM on Sunday, attic unit is not blowing air but condenser outside is running fine. Jose took my call and Rick showed up at 9:35AM Monday. Rick is a no nonsense kind of guy who got right to work. He listened to what I had discovered about the problem, investigated, diagnosed and told me that Jose would get in touch to discuss timing and price. Rick was off to his next call. Because of a part delay Rick showed up with my new blower motor and installed it today rather than yesterday. I am fully satisfied with the work and the promptness of the repair. I'm relieved replacement is not yet
Laurel Maxwell
Laurel Maxwell
Sep 15, 2021
Report
Positive: Responsiveness
We are very happy with 5 Star HVAC. It's the little things that matter. Troy brought over a portable a/c unit to keep us cool until they could schedule the installation of our new HVAC. The crew also installed my new attic ladder for me at no extra cost. I would recommend this company to anyone who needs HVAC repair or replacement.
Services: AC installation, Heating system installation
Sofieh Hopovac
Sofieh Hopovac
Sep 14, 2021
Report
They arrived quickly and were so helpful from the scheduling to the actual maintenance. Was able to spot the issue within 5 min and fix it within 15 min. Very knowledgeable and they get the job done! Highly recommend!
Services: HVAC maintenance, AC repair
Esther Stevenson
Esther Stevenson
Sep 06, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Having filters replaced can be a challenge in hard to reach areas. 5 Star HVAC was able to fit me in the same day without a long wait! Ray Gonzalez was very professional and explained everything he was doing and provided pictures for areas that I could not see upstairs. I highly recommend 5 Star HVAC!
Services: HVAC maintenance, AC maintenance
Ngoc Nguyen
Ngoc Nguyen
Aug 17, 2021
Report
I worked with Troy. My upstairs unit died. He came by early Saturday to see what I would need and promptly gave me some options by email with all parts and work included and line itemed on the quote. I decided around 5 in the evening to get a whole new system installed after deciding between several companies. I chose Five Star because they are smaller company but very straightforward and honest. Troy said they could come out early on Monday. The tech Carlos and his assistant started work on time at 9:15 am and finished about 1:45 am. They did a great job removing and replacing the air handler
Wilson Wilson
Wilson Wilson
Aug 15, 2021
Report
Technician was very thorough in diagnosing and repairing my air condition system. He explained what the issue was and what was needed to repair the system along with the cost. After completing the repairs he checked each of the vents inside to verify that cool air was coming through. They also provide duct cleaning. I will definitely use them again for any future problems.
Cecelia Cox
Cecelia Cox
Aug 05, 2021
Report
Positive: Professionalism, Quality, Responsiveness
Called 5 Star HVAC Contractors to come out and perform routine maintenance on my A/C unit. The company was very good at communicating when the technician would arrive. Ray came out the next morning and was very courteous and professional. I will definitely be using this company again.
Services: Thermostat installation, AC maintenance
Amber Bear
Amber Bear
Jul 07, 2021
Report
Jose was super helpful not to mention very knowledgeable on what I needed. Very affordable. Installation was so fast! Instead of calling the other three places I called not only wasted time but money too. Jose and his contractors were reliable and saved my family from this miserable heat. Thank you so much!!!!! I feel the cold air and it's awesome to come back into my home.
Sheree Manestrale Varis
Sheree Manestrale Varis
Jul 22, 2020
Report
I called them one time and they came out. I spent $500 for a service, due to some things that needed to be done. I tried to call them again and 2 times the receptionist or person who answered the phone told me I would get a call back and never did. If you have an emergency, please call someone else. A company in Plano treated me beer than this company.
Kimberley Gifford Swazey
Kimberley Gifford Swazey
Jun 10, 2020
Report
We were very pleased with our service. The technicians were very friendly and knew what they were doing. They didn't try to sell us on things we didn't need. I highly recommend them!!
Linda Wilson Baier
Linda Wilson Baier
Oct 03, 2019
Report
5 Star HVAC did an excellent job to help us when our upstairs AC went out. Excellent customer service, friendly and honest. We highly recommend them!
Richard Read
Richard Read
Jun 07, 2019
Report
My air conditioning system stopped working yesterday early afternoon. I called Five Star HVAC and was told that Billy High would be at my home between 3:30 - 5:30 PM. I was very surprised that I was able to get same day service, what a relief! Billy called about 30 minutes before the appointment and when he arrived was quickly able to diagnose… the problem and told me how much the repairs would be. I was impressed that Billy had all the parts necessary to make the repairs and later that evening he called just to make sure everything was operating satisfactorily. I would highly recommend
Dana Sanchez
Dana Sanchez
May 03, 2019
Report
Had to recently replace my AC unit. 5 Star HVAC Contractors exceeded my expectations. From speaking to Jose who explained my options to the crew that came out to install my unit, everyone did an amazing job! I would highly recommend 5 Star HVAC Contractors for all your air conditioning needs. Will definitely use them again!
Joyce Boardman-Miller
Joyce Boardman-Miller
Apr 11, 2019
Report
Top notch, very professional and proficient. Thank you for a job well done. My disabled parents appreciate your ability to take care of and service their fan unit. We will definitely be returning customers for any of our future ac/heating needs and will refer you to our family and friends. Thank you Derek and Troy!
Mary Frazer Long
Mary Frazer Long
Sep 12, 2018
Report
Jose and his team are fabulous! I highly recommend them. They came quickly assessed the situation, only sold me what i needed, fixed the rest, worked hard, and gave me a great price to boot! If you are looking for great service and a great price, you can't beat 5 Star HVAC!