L.D. Smith Plumbing provides residential and commercial plumbing and water quality services in Indianapolis and surrounding areas, including Carmel, Fishers, Brownsburg, Anderson, Danville, Noblesville and Greenwood. Our experts are available 24/7 to solve your plumbing problems. I had two different days of contact with LD Smith for a dig into my plumbing line.
Phil and Tim, and their team were all very professional and timely. Phil was especially considerate and thorough, explaining honest options and professional recommendations to me. I never felt rushed or pushed into making an expensive decisions. It was a breath of fresh air from a previous company I experiences only two weeks prior who had done poor work to my plumbing line and who provided poor customer service.
Phil, Tim, and their crew did solid work, and I would most definitely utilize them again in the future. L.D. Smith Plumbing is 10 years old! As a local plumbing company in Indianapolis, we are grateful for the continued support of our customers and the commitment of our employees, L.D. Smith Plumbing has achieved great success since our humble beginnings in a garage a decade ago.
Phil and Tim, and their team were all very professional and timely. Phil was especially considerate and thorough, explaining honest options and professional recommendations to me. I never felt rushed or pushed into making an expensive decisions. It was a breath of fresh air from a previous company I experiences only two weeks prior who had done poor work to my plumbing line and who provided poor customer service.
Phil, Tim, and their crew did solid work, and I would most definitely utilize them again in the future. L.D. Smith Plumbing is 10 years old! As a local plumbing company in Indianapolis, we are grateful for the continued support of our customers and the commitment of our employees, L.D. Smith Plumbing has achieved great success since our humble beginnings in a garage a decade ago.
Services
Reviews (27)
Patricia Grant
Jan 06, 2022
Report
Sara Brooke Horn
Jan 05, 2022
Report
Michele Shetterly
Dec 28, 2021
Report
George Giltner
Dec 17, 2021
Report
I would highly recommend LD Smith based on the work they completed for me. Having major plumbing done on your house isn't something anyone looks forward to but LD Smith made the experience as painless as possible. They worked on a large 3 day major project at our house. Tim (site manager), Trevor, Nick and Wes were all very respectful to our house, polite, explained each step of the process very well, and they were able to finish on schedule. They now have a customer for life!
Kevin Fox
Dec 04, 2021
Report
Tiffany Shull
Nov 24, 2021
Report
Had a wonderful experience with this company today. I needed affordable help same day, they were out within a few hours, and worked around my schedule, which I appreciated. Joe gave me a courtesy call and text, and was able to come a bit earlier. He took plenty of time to help find and solve the issue, while engaging and educating me along the way. He went well above and beyond what I've experienced with other local plumbers (we've worked with quite a few over the years) and will now be my go-to for any future issues.
Ken Noble
Nov 13, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Joe was awesome! He called & texted about 1/2 hour prior to arrival. We had an extremely complicated clog and Joe went after it like a BOSS! He was personable, knowledge and resourceful in solving the problem. Thank you Joe!
Service: Unclog drain
Joe was awesome! He called & texted about 1/2 hour prior to arrival. We had an extremely complicated clog and Joe went after it like a BOSS! He was personable, knowledge and resourceful in solving the problem. Thank you Joe!
Service: Unclog drain
Lisa
Nov 02, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness
LD Smith Plumbing has done a great job for me several times and I have recommended them to other managers. They found a way to get things done even when they were booked, Lance himself came out and did a job that needed immediate attention. When they are finished you can hardly tell there was an issue. Very pleased.
Services: Find & repair leak, Repair outdoor systems, Repair pipe
LD Smith Plumbing has done a great job for me several times and I have recommended them to other managers. They found a way to get things done even when they were booked, Lance himself came out and did a job that needed immediate attention. When they are finished you can hardly tell there was an issue. Very pleased.
Services: Find & repair leak, Repair outdoor systems, Repair pipe
Kim Steenberg
Sep 04, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Wes and Isaac were terrific! They went above and beyond to pinpoint and resolve an external issue that caused an internal leak. They were professional, responsive, thorough, transparent and communicative. So grateful for and impressed with their excellent service and quality work!
Services: Find & repair leak, Repair pipe, Repair sewer
Wes and Isaac were terrific! They went above and beyond to pinpoint and resolve an external issue that caused an internal leak. They were professional, responsive, thorough, transparent and communicative. So grateful for and impressed with their excellent service and quality work!
Services: Find & repair leak, Repair pipe, Repair sewer
Amber Papp
Jul 19, 2021
Report
Positive: Punctuality, Quality, Responsiveness, Value
We had to have a meter pit installed to replace an old line into the basement. Tim, Trevor, and team took great care in keeping our floors clean and our front yard as tidy as it could be given the circumstances. They were courteous and the new line looks great. We were very pleased with the work done, and would highly recommend!
We had to have a meter pit installed to replace an old line into the basement. Tim, Trevor, and team took great care in keeping our floors clean and our front yard as tidy as it could be given the circumstances. They were courteous and the new line looks great. We were very pleased with the work done, and would highly recommend!
Mark B.
Jun 25, 2021
Report
L.D. Smith plumbing helped us in our crawl space with a leak and installing a new sump pump with backup and alarm. The team was great and gave us options informing us of the benefits of each option. They did an excellent job and were extremely professional and kind. I highly recommend the team for any plumbing needs and will definitely use them again myself.
Ari K.
Mar 20, 2021
Report
Lisa H.
Oct 14, 2020
Report
Michael N.
Aug 03, 2020
Report
I am proud to say we have been customers of LD smith since 2012, when Lance was the only plumber in town willing to fix our broken sewer line after another plumber botched the job and made it worse.
Since then, they have done work on my salon and two more houses we moved into. Each and every time they have gone above and beyond in courtesy, punctuality, cleanliness, quality and trustworthiness. It is rare that I have been able to say that with other contractors and companies with which we have done business.
Today, Phil and Joe came to replace a cracked drain pipe from a second floor bathroom
Since then, they have done work on my salon and two more houses we moved into. Each and every time they have gone above and beyond in courtesy, punctuality, cleanliness, quality and trustworthiness. It is rare that I have been able to say that with other contractors and companies with which we have done business.
Today, Phil and Joe came to replace a cracked drain pipe from a second floor bathroom
Annamarie B.
Jun 12, 2020
Report
Jonathan G.
May 20, 2020
Report
Tim Garza and Trevor were exceptional! They were professional, caring, and very aware of the our concern for the damage being done to our garden. This combined with the wonderful experience we had last month with Kevin Hagensieker of LD Smith, we have found a new plumber!! LD Smith Plumbing. I will recommend them to every one of my neighbors.
Laurie M.
Feb 25, 2020
Report
Rene D.
Jan 06, 2020
Report
Aaron B.
Oct 08, 2019
Report
Shawn at L.D Smith is a consummate professional and a master of his craft. I request him to do all of my work. We had a pressure issue once, another plumber wanted to charge thousands of dollars to break into the foundation of our house investigating a possible crack. Shawn took all of 5 minutes to determine a spicket in the yard was slowly trickling through a hose and messing with the pressure. Saved money, fixed the problem, and I have relied on L.D. ever since and they have handled every problem quickly, easily and without fail. This afternoon they are installing a water softener after
Robyn B.
May 03, 2019
Report
I wish I could give zero stars as I got zero service. My warrant company contracted with LD Smith plumbing and this is who was assigned to my claim. I put in a claim for a leaking faucet on April 19th. When they called, they could not come out until this week. So, I patiently scheduled for Friday, May 3rd between 12pm and 2pm. They had not come out or called so we called them to learn that they cancelled our appointment. They claim to have tried to call me at 10am and I did not answer. I have no missed calls or voicemails at all from this morning. When I spoke to them, they said they were
Jennifer S.
Feb 24, 2019
Report
Superior service and friendly staff!! Definitely give them an A+++ rating. I had just purchased my home and ran into unexpected sewer problems. They resolved my plumbing blockage immediately and did so in an extremely timely fashion. Affordable financing options as well. Reliable, capable, and quality service. I won't look for service anywhere else and will be recommending them to all family and friends. Thank you LD Smith Plumbing!!
Kate B.
Oct 12, 2018
Report
Do not use this company. I have a tub shower combo that will not turn from tub function to shower function with clear transition. I have had this company come out three times still doesn't work and they advised it was done "the best it could be" and could never be done completely because of the age. They were sent by my home warranty company and now I have a leak behind my wall from their botched repair job (not covered) and had to hire a major company and pay out the nose to get it done right. I tell everyone I know about the three repairs gone wrong.
Summer S.
Aug 11, 2018
Report
We have had LD Smith out twice in the past week. First we had a gas leak. Mark found it was on the stove. Mark attempted to repair it, but ultimately It was unable to be repaired, even by the GE technician, the oven was a total loss. Mark made our home safe and got the gas shut off. Today we had Phil out for an emergency sump pump. We just re-worked our entire sump system outside, and when the drainage specialists were here they discovered the battery back up pump was failing. With potential rain this weekend we were concerned a power outage we could lose the entire basement, so Phil came out
Todd T.
Jul 07, 2018
Report
Richard E.
Mar 12, 2018
Report
Adrienne M.
Jul 06, 2017
Report
DO NOT RECOMMEND. We have had two appts with this company over the last couple of weeks and $368 later have nothing other than a 3ft x 1 ft hole that shows two pipes have disconnected. It was $219 to dig the hole and another $149 dollars to run a camera through to see the issue. Come to find out, the camera showed no picture and we got literally nothing from our $149. AFTER THAT, we get an estimate to redo the entire sump pump drainage line which will run us about $2197. No thanks. The only good thing I will say is that the guy who came out, John, was very nice. Not his quotes I'm sure. He
Brad K.
Dec 08, 2016
Report
Had JD Smith install a water heater 11/2016. Found that it was damaged prior to installation but they installed it anyway and didn't bother to inform me about it. I wrote to them concerning the damage and here is their reply:
Thank you for reaching out to us in regards to your water heater installation. I have reviewed your picture and your invoice history as well. Water heater installation can be quite an adventure. Getting them loaded and unloaded on our vehicles, dragging them upstairs or holding on for dear life as we go downstairs. Squeezing them around corners in homes and into
Thank you for reaching out to us in regards to your water heater installation. I have reviewed your picture and your invoice history as well. Water heater installation can be quite an adventure. Getting them loaded and unloaded on our vehicles, dragging them upstairs or holding on for dear life as we go downstairs. Squeezing them around corners in homes and into
