Fire and water damage, sewage, mold contamination, storm damage, content restoration - we specialize in it all. We understand urgency and are proud to offer a complete range of emergency services 24 hours a day, 7 days a week. We have built a reputation in the community as the leader in our industry and are proud to provide the highest level of trust, integrity and customer service.
Many times, when we receive a call from a customer it is the worst day of their lives. The place you call home is your haven from the world, and when that is destroyed or damaged, it hurts to the core. That's where we come in. Fire damage can seem overwhelming - especially when combined with the water, soot, and smoke damage that follows.
We act fast to secure the property with board-ups and tarping. Clean up begins immediately with water, soot, smoke and odor removal. An immediate response is critical to minimize damage and prevent mold, lingering odors, and structural problems. At Menold, we offer 24/7 commercial restoration services for damage caused by water, fire, storms and other disasters.
Many times, when we receive a call from a customer it is the worst day of their lives. The place you call home is your haven from the world, and when that is destroyed or damaged, it hurts to the core. That's where we come in. Fire damage can seem overwhelming - especially when combined with the water, soot, and smoke damage that follows.
We act fast to secure the property with board-ups and tarping. Clean up begins immediately with water, soot, smoke and odor removal. An immediate response is critical to minimize damage and prevent mold, lingering odors, and structural problems. At Menold, we offer 24/7 commercial restoration services for damage caused by water, fire, storms and other disasters.
Services
We Set You Up - You are provided with an exceptional training plan and endless continuing education opportunies. We Celebrate Success - Appreciating our team members is no joke at Menold. We give away quarterly recognition awards and celebrate an Outstanding Employee of the Year at our New Year's dinner.
Menold responds quickly to lessen the severity of your clients claim and to get their property back to pre-loss condition as soon as possible. No one wants to go through a loss to their home, so we focus on shortening the time your customer is impacted by this experience. When someone calls Menold, they will get an actual person on the line every time, even at 3 am!.
Menold's Business Development Manager, Steve Driscoll, is certified by the State of Illinois to provide continuing education to insurance agents, adjusters, brokers, producers, and the general public. Steve is a Certified Restorer, which is the highest certification you can receive in the restoration industry.
If you have questions on your account or you aren't sure what you owe, please call the office at 309-263-8728. Ask to speak with your Project Manager or your Inside Project Coordinator, Rachel or Trevor. If you have any questions on your account, please call 309-263-8728 and ask to speak with your Inside Project Coordinator, Rachel or Trevor.
Reviews (10)
Melanie Picl
Nov 07, 2021
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Lisa Dornbush
Oct 24, 2021
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Larsen E. Whipsnade
Oct 20, 2021
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Positive: Professionalism, Quality, Responsiveness
Everyone that I had contact with was friendly, courteous, and professional. From first contact, through Greg Hahn - who went beyond just doing the job. He gave great service, over and above that which was necessary. I applaud his efforts, and the work done by everyone from Menold.
Everyone that I had contact with was friendly, courteous, and professional. From first contact, through Greg Hahn - who went beyond just doing the job. He gave great service, over and above that which was necessary. I applaud his efforts, and the work done by everyone from Menold.
Rebekah Arnold
Jul 31, 2021
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We had some water in our basement recently from a flood in our area so we called Menold. When they came out, they did a very thorough inspection of everything, explaining it all along the way. They were SO patient in addressing all of our questions and concerns. It was clear they were very knowledgeable and truly did care about helping us, so it was relieving to know we were in great hands. Before they did anything (like pull off baseboards), they asked if it was ok to do first, which we appreciated. They then created a plan with fans and dehumidifiers, as well as the next steps beyond that. We
Gregory Whalen
Jul 29, 2021
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Positive: Professionalism, Quality, Responsiveness
The staff are all very courteous and responsive to my questions. They handled the work in a very efficient manner, and showed up promptly to address my water issue. Connor was very great to work with, answered all my questions and made sure I was informed of all the steps in the completion of the work.
The staff are all very courteous and responsive to my questions. They handled the work in a very efficient manner, and showed up promptly to address my water issue. Connor was very great to work with, answered all my questions and made sure I was informed of all the steps in the completion of the work.
Melissa Pfeffer
May 19, 2021
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Kathleen Rosenbaum
Jan 22, 2021
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Adam Evans
Oct 12, 2020
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I work with Menold consistently on a vendor level. I must say, if you're looking for a company to communicate clearly, act professionally, and get the job done right the first time, Menold is it. I've had the privilege of working with Jenna for the last couple years. Her and her team treat me with unconditional respect and we've fostered a great professional relationship as well as a friendship. The standards that Jenna holds are present company wide, and I'm impressed with the way I'm treated every time I meet with their team. If I need help with mold, water damage, fire damage, or a construction
Christopher Shafer
Sep 14, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I have worked with Menold for a couple of years now as a vendor and they are one of the most professional companies I have had the pleasure to work with. Jenna Martin has been exceptional and truly understands the customer experience. I would highly recommend using their services. You will not be disappointed.
I have worked with Menold for a couple of years now as a vendor and they are one of the most professional companies I have had the pleasure to work with. Jenna Martin has been exceptional and truly understands the customer experience. I would highly recommend using their services. You will not be disappointed.
Tami Leman
Aug 13, 2020
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I work alongside Menold as a vendor, and I have always been blown away at their kindness and love for the Central Illinois community. They serve all of their vendors, clients, and even each other as team members, so well! I have a great relationship with them, and I love working alongside them. I highly recommend this fantastic company!
