On Point Air Conditioning & Appliance
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On Point Air Conditioning & Appliance
On Point Air Conditioning and Appliance LLC is composed of professionals dedicated to working on your equipment and appliances. We have been providing a comprehensive range of services for more than seven years in Bastrop, Elgin, Manor, Smithville, and surrounding Austin area in Texas. Let us help you ensure your comfort by trusting us to handle your ventilation and heating systems.

As a licensed and specialized company, we can solve any heating, air-conditioning, appliance issue. Our team always strives to be the epitome of professionalism, delivering quality work and service with a smile for all of our customers. We are a family-owned business that is made up of friendly, approachable members.

With each project we handle, we strive to provide excellent customer service. We have also set our high-quality services at affordable prices for you to receive the best value available. Reach out to our team today for more information about our HVAC services and appliance repairs services. We look forward to hearing from you.
Services
You can trust On Point Air Conditioning and Appliance LLC to get your air-conditioning and heating system up and running quickly. We are dedicated to providing solutions for any HVAC systems problems or appliance needs. At our company, we strive to bring you only quality work and service. Aside from that, we offer to get the job done at an affordable rate to maximize the value that you will receive.
With the help of On Point Air Conditioning and Appliance LLC, your HVAC systems and appliances will be repaired, or maintained by an experienced professional. We are dedicated to providing exceptional services to ensure the comfort of your residential or commercial properties. You can be sure that we will get the job done efficiently.
Reviews (20)
Michaela M.
Michaela M.
Sep 14, 2021
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The guy was very nice and fast. The only issue was the part coming in took a lot longer than initially thought so we could not wash clothes for 2 weeks. Something the guy did also caused the water to leak a lot worse after his visit, which resulted in swelling of the baseboards.
Ericka Garcia
Ericka Garcia
Aug 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Onpoint was very responsive and quick, the technician knew what he was doing when he had to come fix my refrigerator. Juan has great customer service , repair was done same day and in a timely manner. Will recommend and continue to use Onpoint for our repairs.
Service: Repair refrigerator / freezer
Mike M.
Mike M.
May 12, 2021
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Bad experience. Don't use this company! No Covid procedures used until I insisted, and then a mask was used. This was the worst experience I've ever had with a service technician. I have no confidence in any of the "work" done at my house! Don't risk having this guy on your property!
Todd K.
Todd K.
Feb 09, 2021
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Our fridge stopped working correctly and I called On Point based on their great Yelp reviews. I'm happy to add another one into the mix. Simply put, they got someone here to diagnose the problem, order the part, and get it fixed really quickly.

It's easy for me to recommend them based on my experience, and now I know who to contact if I have any similar issues in the future!
Kim B.
Kim B.
Jan 13, 2021
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My washer was having a few issues with wear and tear and they came out the next day. He was on time, knowledgeable and helpful. Very affordable as well. I would highly recommend this company to anyone that has any issues with their appliances.
My E.
My E.
Nov 04, 2020
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Bad experience. Waited all afternoon for repairperson, but when he arrived his truck didn't fit in the parking garage. His options were to pay for street parking or use free parking a block away. He chose to leave instead. I don't know if their work is good or not, but their customer services is not so good.
Zona Sweeney
Zona Sweeney
Aug 19, 2020
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Could not have been more PLEASED. I got the run around from the Home Warranty Company and Sears. On Point caled set up an appointment and then texted to let me know that they could come by and fix it the same day I called. Juan showed up a little after 5 and had it fixed in no time. Kerri was amazing with every communication. Best Service EVER
Sarah Adams
Sarah Adams
Aug 10, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Nobody wants problems with their A/C unit, especially during the summer in Texas! I have used On Point AC & Appliance several times and they always do quality work. Their team is very knowledgeable, professional, and fast too! I highly recommend this company to anyone in need of A/C or appliance services or repairs.
Patrick K.
Patrick K.
Jul 29, 2020
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On Point has been to my house twice-- once last winter to fix the heater and once this summer to fix the AC. (Curious how they never stop working except when you need them; but I digress.) On both occasions On Point was easy to schedule, arrived on time, and helped me with the equipment warranty so that I only had to pay for labor. On the most recent visit, I had called before business hours and even though I didn't leave a message Matt called ME back before his office opened. I greatly appreciated his prompt reply and will certainly use them again.
Duane Carter
Duane Carter
Jul 21, 2020
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Did a great job. Serviceman was friendly and knowledgeable. We will definitely use again if/when the need arises.
Taylor F.
Taylor F.
May 14, 2020
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Quick response, friendly techs, they got the dishwasher part we needed in 2 days and had it installed with no hassle. What a relief!
Lightbody Tailor
Lightbody Tailor
May 12, 2020
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So happy to have our new refrigerator working! Juan thoroughly explained the problem and resolved it on the spot. He also went the extra mile giving us recommendations on proper use of our new fridge and finding a better tube online for us to consider as a a replacement to the current tube. Juan is a very professional gentleman!
Debbie G.
Debbie G.
Jun 24, 2019
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My washer started leaking. I found On Point through Yelp. They were professional throughout the process of repairing my washer. They had to order a part and kept me updated on the progress of getting the part and a repair timeline. I will use them again.
Randy S.
Randy S.
Oct 24, 2018
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I had a Technician come out to my house to look at my system because a part was bad but it was cheaper to have the Home warranty pay for it than to buy it on my own. He got to the house and had no clue what he was doing! He claimed he has been working in this field for a number of years but didn't even know what the part was called by name. He called it a relay when it wasn't. Kept saying something else was bad when it wasn't. I will never recommend these guys to work on anyone's systems for anything ever again. The Technician lied to the home warranty company saying I broke
Robert R.
Robert R.
Jun 26, 2017
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Great company with wonderful, skilled employees who do everything first class. We were having problems with our 20 year old system which needed replacement. Matt came out Saturday evening to check it out and we agreed that it needed to be replaced. Monday morning the guys were here on time and installed our new system in under 4 hours. They were professional and very fast. We would definitely recommend them very highly.
Larry T.
Larry T.
May 31, 2017
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Found them through good reviews on yelp. They took care of me when I needed an A/C coil replaced. Gave me a very competitive price - better than others - and Matt did the job quickly and professionally when and as he promised. Very happy I found them.
Pam B.
Pam B.
Apr 29, 2017
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AC was not working last night, called Saturday morning, Matt came about noon and checked our unit. Replaced the condenser and recharged the freon..year warranty on all work and parts except, of course the gas. He's even picking up a new knob for our dryer!! Such a nice guy, can't recommend them highly enough!
Beth N.
Beth N.
Apr 12, 2016
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Matt was great! He showed up super fast, was very upfront about charges and expectations. Will use again and will definitely recommend!
Naomi H.
Naomi H.
Aug 12, 2015
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Best handyman experience i have ever encountered: timely, thorough, extremely knowledgeable, and friendly. he deserves Handyman of the Year, hands down. two thumbs up.
Brian H.
Brian H.
Aug 12, 2015
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My landlord sent Matt to my house on two separate occasions. The first time was to fix my refrigerator and the second time was to fix my A/C. Both times he knew exactly what the issue was within 5 minutes and was able to resolve it without a problem and it didn't take forever. He was also on time every time which is highly unusual. I usually don't leave reviews but this is definitely someone I would recommend.