Kenwhirl Parts & Service
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Kenwhirl Parts & Service
Kenwhirl Appliance Repair is the top choice for appliance repair and parts sales. We have been serving the Metro Detroit area since 1952, providing premier appliance services at competitive rates. We repair and sell parts for all makes and models of household appliances. Worry no more about faulty and broken residential appliances!

With a single phone call to our service team, your devices will be fixed immediately. Contact us any time for superb appliance repair. We always strive to create an enjoyable experience for all our customers, so rest assured that doing business with us is stress-free and convenient from the time you call until the repair is completed!Should you require replacement parts for your appliances, we also have you covered.
Services
Delivering the best possible customer service is our main goal here at Kenwhirl Appliance Repair. This mission has been our appliance service company's greatest motivation since our inception in 1952 in Dearborn Heights, MI. We have been in the same location for more than 60 years, and we have set up another shop in Livonia, MI to fulfill our mission and better serve our Metro Detroit clientele.
Experiencing issues with your home appliances? Contact Kenwhirl Appliance Repair today for an over-the-phone diagnosis of the problem at hand! Should your device require fixing, you can count on us for fast and reliable appliance services. Our appliance service center is greatly preferred by many residential clients across Metro Detroit for our remarkable repair expertise and quick turnaround time.
Different parts of your household appliances are exposed to wear and tear when in use. When it's time to change worn-out appliance parts, visit Kenwhirl Appliance Repair in Dearborn Heights, MI for quality replacements! We offer an extensive product selection, which includes items from major brands and manufacturers.
Kenwhirl Appliance Repair receives stellar appliance service reviews. Residential clients across the Detroit Metro area choose us for our professionalism, outstanding services, and dedication to customer satisfaction. If you are looking for a local appliance parts shop or service center you can rely on, look no further than us!
Are you an appliance technician looking for great employment opportunities in Metro Detroit? Here at Kenwhirl Appliance Repair, we offer various appliance repair jobs that guarantee gainful experiences for qualified candidates. Become our next appliance technician, help us deliver top-notch services, and we will assist you in furthering your career in the industry!
Reviews (26)
Terry B.
Terry B.
Dec 10, 2021
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I am retracting my comment about damage to my freezer door. Turns out the cheapness of the model of my refrigerator is the cause of the holes. I haven't seen this kind of venting in a freezer door in my entire life, but when I had the door replaced, the new one had similar holes punched in different spots. The holes are punched so randomly it looks like damage I've seen previously from an ice pick. I still think the agent wasn't all that polite, perhaps he was having a bad day. And I wasn't terribly impressed by the lack of investigation in regards to the burn't paper
Jennifer Lovett
Jennifer Lovett
Dec 01, 2021
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Very nice from start to finish. From the person that answered the call to the technician that came to my home. Definitely will use this service again.
Artis Lagrande
Artis Lagrande
Nov 22, 2021
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He was very polite very fast he was a great gentleman he was very respectful and a great worker I would recommend him to anyone he is a great worker great job fantastic I appreciate him quality and quantity work was well done
William Forrester
William Forrester
Nov 13, 2021
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Tech Mike came out a repaired our washing machine after another company failed to do so on multiple trips all they did was bill the warranty. Only kenwhirl will do our work on all of our appliances.
William Shaffer Sr
William Shaffer Sr
Oct 30, 2021
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Very good service and gave me several options!!!! Either take your appliances or just parts I highly recommend… Thanks
Daniel R. Assenmacher
Daniel R. Assenmacher
Oct 21, 2021
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Mark my technician came to my house and diagnosed the issues with my dishwasher. He explained what was needed to repair the appliance and the cost. After a very short discussion on the cost, Mark and I agreed the best course of action was to purchase a new dishwasher. The repairs were going to be around $400. A new Amana dishwasher costs about $479. It wasn’t to difficult to decide to purchase a new one. Thanks Mark for spending the time explaining everything.
Richard Holland
Richard Holland
Oct 20, 2021
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Ordered control panel for my Maytag refrigerator for me to install myself. They called as soon as it arrived and I was able to pick it up 3 days later at the Dearborn facility. Fantastic customer service. Appreciated the call back from the parts department when I couldn't get through the first time I called.
Lorne L.
Lorne L.
Sep 09, 2021
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His company has lousy unreliable scheduling. GE referred me to Kenwhirl on 8/18/21 to be called to set up an appointment for service on a microwave.
I was not called until today (9/9/21). In the meantime, my warranty expired. I called GE on 9/7 and made a new appointment with a REAL GE factory technician.
In my opinion, this company waited for my warranty to expire so they could make more money.
By the way, they called me back today after the original referral was canceled and outright lied to me about trying to schedule previously.
Based on my experience, I would recommend that nobody use this
Tom Krawczyk
Tom Krawczyk
Aug 07, 2021
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This place is honest and helpful. Our clothes washer broke and I called Kenwhirl to ask about any used ones they may have. They asked instead what our problem with the current one was, and suggested the steps we could take on our own to fix it and save money. They were SPOT ON! Problem solved. Money saved! ... they will now get my business anytime I have a problem. Thank you!
Nadia Beydoun
Nadia Beydoun
Aug 03, 2021
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Excellent service and their technicians respectful and knowledgeable, other companies said my 2 yrs lg wall oven couldn't be fixed, but Kenwhirl technician came on time and fixed it. Thank you. Highly recommended
Joseph G.
Joseph G.
Jul 29, 2021
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Great diagnosis of our dryer by their technician Dan
Parts ordered and replaced within a week. Who does that? They use their COVID mask too and when I told him I had out shot he said they did too!
Dryer is up and running.
Thank you KenWhirl appliance for your great and fast professional service !
Mary Goode
Mary Goode
Jun 19, 2021
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Jeff and Mark are the service techs who came to our home on separate occasions to work on our dishwasher. Both were knowledgeable, courteous, and very professional. We are very pleased with the excellent customer service from Kenwhirl and have already recommended this company to a friend who is having problems with her dryer.
Matt T.
Matt T.
Feb 17, 2021
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Called them for service on Friday, got an appointment on the following Wednesday. Told them exactly what the problem was. Guy comes over and sure enough, his diagnosis matches mine. I told them what the issue was and they don't bring the part with them. The guy is in my house 5 minutes charges me $90 for a service call and tells me he will be back the following Monday, and he will charge me another $160. I ordered the part on the internet, saving $35 and fixed it myself using a YouTube video On Saturday.
Gwen J.
Gwen J.
Dec 14, 2020
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They do not offer refunds or even a store credit if there is an issue. They clearly do not care about their customers.
Dee J.
Dee J.
Mar 17, 2020
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I do all of my own appliance repairs (if they aren't covered under a warranty). I also do repairs for family & friends, if asked upon too.
I've been going to Kenwhirl Appliance for many, many...many years. I do not know any of the staff on a personal basis, but I have yet to ever have a bad experience there. They normally have whatever replacement part, in stock. If that part needs to be ordered, it's normally a very quick process & time frame to receive the ordered part. Depending on the counter person working at the time, they are usually helpful with repair process suggestions
John P.
John P.
Dec 20, 2019
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I needed a GE dishwasher Door switch , nobody had this part available , and I would have to wait anywhere between 3 to 5 days with prices ranging from $ 16 to $ 38 , Kenwhirl was able to get it the next day for t $15 , I couldn't go wrong, they were very fair, and they did not over charge me . So I was extremely happy , I buy parts from many suppliers , But I had to write this review , because they were very fair and friendly .

John P
Shirley W.
Shirley W.
Oct 16, 2019
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Great service. The appointment was scheduled promptly. Technician was courteous and completed job. He had to come out a second time but fixed it without a problem and there was no fee.
David D.
David D.
Feb 28, 2019
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We had their repairman out twice and he kept telling us that there was nothing wrong with our washer. When I showed him how it stopped on spin on his 2nd visit, and asked if it was something mechanical, he said no, that nothing was wrong and recommended putting pads under the washer feet. I went out and got something to put under the feet, and still had issues. We called for a second opinion and found out it was something mechanical and the tub shocks were worn out, along with a couple of other mechanical issues.

We took time off work to meet your guy, bought things that the other repairman said
Bitsy S.
Bitsy S.
Sep 07, 2017
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I called Kenwhirl today to get someone out to look at my washer. The charge was $80 which I considered a bit high compared to others and when they told me that $80 would be in ADDITION to any service charges, I told them forget it and called the other company where the service fee comes OFF what other charges are incurred.
L. C.
L. C.
Feb 12, 2017
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My rating is based on Integrity. We had a repair on our Kitchen Aid dishwasher. On of the two counterweight cable pulleys broke and the very heavy door dropped down narrowly missing slamming in to my leg. A Repair technician came out to replace one of the two pulleys ( there are 2, a left and a right). I questioned the repair man, saying "if the right one broke, the left will be the next to go. He refused to replace the other side. A few days later I called Whirlpool, who owns Kitchen Aid. They informed me that they ship out the pulleys in "pairs". So the repair man lied. Whirlpool
Bruce K.
Bruce K.
Nov 18, 2016
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I love this place. This is my go to appliance parts place. They have or can get things I can't find on web anywhere.
E. T.
E. T.
Dec 17, 2014
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Rude service rep. Acted like he couldn't be bothered with my problem. My appliance is under warranty.Problem is ice cream wasn't freezing and freezer was not holding a 0 degree temp. Instead of checking to see if the thermostat was working right, he cranked up the settings to the highest. He told me the freezer doesn't completely freeze all ice creams because of the sugar content. It's frozen at the store: a-hole. I called Whirlpool and they told me the same crap. DO NOT buy a Whirlpool appliance. The customer service is horrible. If you need appliance service repair, go to
Abdul K.
Abdul K.
Nov 27, 2013
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Horrible service. I have DTE protection plan and they had kenwhirl come to my house to repair my fridge and dishwasher. They come on schedule and the technician was able to figure out the problems. In order to fix the problem they needed to order the parts. They forget to order the parts. I called and complained. It ended up taking them 3 weeks to come back and fix it. The still haven't received all the parts. I would not recommend for any service.
Tim K.
Tim K.
Oct 23, 2013
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They came to my house and had refrigerator fixed the same day. Way less then any other quotes I had received. I will always use these guys!!!
L. S.
L. S.
Nov 28, 2012
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I get my parts from Kenwhirl and I've always been happy with the price and how quickly they can get the parts if not in stock (usually 1 day turnaround). I've had them let me know when parts might still be under warranty instead of just pushing through the sale - saved me quite a bit of money. The staff is very knowledgeable and always happy to help if you have questions.
Jamie D.
Jamie D.
Apr 28, 2012
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I went to these guys based on how long they've been in the neighborhood. Not a smart move. I called them in to take a look at a refrigerator that wasn't cooling as well as it should be. After 10 minutes of work, the service technician now had the refrigerator not cooling AT ALL. Charge: $65.
After waiting a week with a dead refrigerator while Kenwhirl tried to find the part, they finally arrived (albeit a day and a half later than scheduled). Upon examining the refrigerator again, the service tech said we now needed another $800 part to get my previously working fridge to work again.