Ordered a new PTAC unit over the phone - very efficient process over the phone and was delivered quickly within a couple of days with no hassles or rescheduling. I feel I was overcharged for a simple part replacement. I paid $300 for the repair. The part online was only 25.00. While they say they credit you the service fee of 135.00 if they do the repair
Carolyn Byrne —
They did a good professional job. I have used them many times in the past
Service: Dryer repair
Semi-retired Appliance Repair man. Specializing in LG and Samsung appliance repair. Most calls are completed the same day, when you call I will ask you for the make, model number and specific complaint of your unit, so that I can have the parts with me when I arrive, most common parts are local so 90% of the time it works out very well.
I look forward
Manima Thakuri —
Critical: Professionalism
Spoke with them on the phone and tried to get quotes but they were rude and unprofessional