Are you looking for a professional, friendly, and experienced chimney care company in Knox, Blount, Loudon, or Jefferson county? You've come to the right place! We're Chimney Safety Institute of America (CSIA)-certified sweeps and our technicians have undergone rigorous testing to ensure they have the knowledge and skills needed to provide the high level of service our customers deserve.
Our education and training doesn't stop with our CSIA certification - we're also members of the National Chimney Sweep Guild (NCSG) and certified HeatShield installers, and our team participates in around 50 hours of continuing education each year to make sure we're up to date on the latest codes, products, and procedures.
We're passionate about the services we provide and the people we serve, and we know that the only way to provide the best work is to have the best skills, training, tools, techniques, and education. This commitment to be the best and to provide the best work is what allows us to guarantee 100% customer satisfaction with every job we do.
Our education and training doesn't stop with our CSIA certification - we're also members of the National Chimney Sweep Guild (NCSG) and certified HeatShield installers, and our team participates in around 50 hours of continuing education each year to make sure we're up to date on the latest codes, products, and procedures.
We're passionate about the services we provide and the people we serve, and we know that the only way to provide the best work is to have the best skills, training, tools, techniques, and education. This commitment to be the best and to provide the best work is what allows us to guarantee 100% customer satisfaction with every job we do.
Services
Welcome to TN Fireplace and Chimney - we hope you've found our website to be helpful! Since our inception in 2008, we've worked hard to meet the chimney and fireplace needs of our neighbors in Knox, Blount, Loudon, and Jefferson counties, and to exceed their expectations, each and every day. The safety and satisfaction of our customers and the comfort of their homes is paramount and all of our services and procedures are designed to protect that.
Nothing beats the beauty, warmth, relaxation, and ambiance that a fireplace brings to the home, which is why it's one of the most desired features of homebuyers, year after year. We get it! Here at TN Fireplace and Chimney, we're passionate about fireplaces and we love making sure that the fireplaces and chimneys of our neighbors in Knox, Blount, Loudon, and Jefferson counties are clean, beautiful, and problem-free.
You've seen the mess that a fire makes in your fireplace, but have you given much thought to what it does to your chimney? Every time you build a roaring fire and kick up your feet, you may be taking it easy, but your chimney's working hard to vent smoke, high heat, and corrosive byproducts and gases.
With all that's unseen by the naked eye, it can be difficult to know whether or not your chimney system is in tip-top shape or if repairs or cleanings are needed. How can you be sure if you can't see 90% of the system? Well, the best way to stay in the know with your chimney is to schedule a chimney inspection with a Chimney Safety Institute of America (CSIA)-certified chimney professional.
Here at TN Fireplace and Chimney, we know how hard it is to know whether or not your chimney is operating as safely and as efficiently as possible or if problems are lurking inside the flue. Without getting a good look inside, it's largely guesswork. If you're wanting a little more peace of mind or struggling to figure out why your system isn't performing at peak levels, consider having a video scan performed.
Reviews (13)
Cheri Bowen
Jan 31, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Luke was our representative and we were completely satisfied with the service call. I would recommend them without hesitation. Luke was ahead of schedule and phoned to ask if he could come early. Efficient, professional, knowledgeable and courteous.
Service: Stove & fireplace cleaning
Luke was our representative and we were completely satisfied with the service call. I would recommend them without hesitation. Luke was ahead of schedule and phoned to ask if he could come early. Efficient, professional, knowledgeable and courteous.
Service: Stove & fireplace cleaning
Brad Schultz
Jan 28, 2022
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I hired TN Fireplace and Chimney in May 2020 to inspect for chimney leak which resulted in replacing chase cover and flashing. At the time their work seemed satisfactory, and the leak was resolved. The leak reappeared on a smaller scare late 2021, so I placed a phone call to Jacob Cate to discuss. The call was never returned, so I placed a second call with no response. I then tried left a message on the website and no response. A visual inspection of my flashing indicates that some of the flashing may have come loose and needs attention.
It appears I now need to contact another firm to inspect
It appears I now need to contact another firm to inspect
Virginia Sloan Billingsley
Jan 21, 2022
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The battery on the ignition point needed replacing. After we removed a few of the logs, we could not get them back in place properly. The gas guys came out and checked everything for us and put the logs back in place so the fireplace would burn safely. They were courteous, on time and helpful. So glad we with with TN Fireplace and Chimney for our gas log needs.
Sean Bradke
Jan 04, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very professional. On time. Polite. Clean and knowledgeable. Did a great job cleaning and even cleaned out the ashes for us. Very affordable too! Highly recommend!
Services: Chimney cleaning, Chimney inspections, Chimney flue cleaning
Very professional. On time. Polite. Clean and knowledgeable. Did a great job cleaning and even cleaned out the ashes for us. Very affordable too! Highly recommend!
Services: Chimney cleaning, Chimney inspections, Chimney flue cleaning
Steven Portwood
Jan 03, 2022
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Writing on behalf of my lady! She called to get inspection for Gas Logs in her condo. Two guys show up, but told her, they know more about Wood Burners than Gas! They checked the Chimney, reported to their boss, the chimney was closed off! WRONG! OPEN with NO FLUE. Wind constantly comes in the house. They left and told her, no charge for their visit. Well, Today, she gets a call from the company they are charging her $150 for service call. FOR WHAT? They did NOTHING except drive to her home! They had no clue what they were looking into. After this SNAFU, she called another company and after inspection
David Watermeier
Dec 19, 2021
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I was very pleased with the service provided by TN Fireplace and Chimney. After scheduling my appointment by phone, I received an email confirmation. I also received an email confirmation the day before, along with a phone call. Then the service technician called 30 minutes ahead to let me know he was en route. Upon arrival, he explained the process and how long it would take. Allan and Daniel were very professional, prompt, and thorough. They took great care to be clean and to explain everything. I received the inspection report within minutes of their departure. I would definitely recommend them
Amanda Painter
Dec 13, 2021
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Our service started out wonderful. Initial visit to assess our needs was prompt and professional. Sep 23rd.
Next visit for remodel and installation was ok. He didn't tell me until he was leaving that the mantel we ordered was backordered, but said it should be in within the week. Also reiterated all the work that would be completed on that visit (trim work and back plate to fire place) Oct 25th
Was called on Nov 1 to let me know the mantel wouldn't be in and installed until Nov 23rd. Also was asked to pay the balance of my invoice.
Multiple calls about delays of the mantel, and reschedules.
Next visit for remodel and installation was ok. He didn't tell me until he was leaving that the mantel we ordered was backordered, but said it should be in within the week. Also reiterated all the work that would be completed on that visit (trim work and back plate to fire place) Oct 25th
Was called on Nov 1 to let me know the mantel wouldn't be in and installed until Nov 23rd. Also was asked to pay the balance of my invoice.
Multiple calls about delays of the mantel, and reschedules.
L. Thompson
Nov 18, 2021
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Positive: Professionalism, Quality, Responsiveness
Easy appointment scheduling. Technicians were running late from previous job, but communicated well to assure me they were en route. Very professional in both appearance & work. Cleaned up work area when completed & answered my questions effectively.
Service: Stove & fireplace cleaning
Easy appointment scheduling. Technicians were running late from previous job, but communicated well to assure me they were en route. Very professional in both appearance & work. Cleaned up work area when completed & answered my questions effectively.
Service: Stove & fireplace cleaning
Garry Menendez
Oct 25, 2021
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I have had another chimney sweep company "clean" ours for the past 20 years or so. When I called them this summer, they didn't respond promptly so I called TN Fireplace and Chimney. This time time the news was eye opening as we found out how dangerous our situation was. To make this story short, I was blown away with just how professional these guys are.
Their attention to detail and communication is unparalleled. Tyler is a rock star and was one of the most courteous professionals we've ever had visit our property in the 35 years we've been here. Overall, top notch. We'll rest easy knowing that
Their attention to detail and communication is unparalleled. Tyler is a rock star and was one of the most courteous professionals we've ever had visit our property in the 35 years we've been here. Overall, top notch. We'll rest easy knowing that
Chris C.
Oct 24, 2021
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Regina S.
Mar 04, 2021
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Wow what a professional company! I thought I was professional and give great service but they TOTALLY outclass me in that department. They were honest about how many weeks out my appointment would have to be, they set the appointment and were upfront as to what the cost could be, they emailed and texted several days before the appointment as a reminder, they called the day before to verbally confirm the appointment, and then they texted when the service person was en route to my house! They wore a mask when I requested it and kept socially distant, and did not touch things other than what they
Alex N.
Dec 31, 2020
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I requested a chimney cleaning and inspection. They performed both and I feel they they did a good job. They gave a very professional report that explained the issues with the fireplace. I would use them again. Price of the inspection and cleaning was ~$325. I wouldn't call it a deal but I can't do what they did for any cheaper. I would use them again.
Melanie K.
Mar 02, 2018
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