Done Right Carpet & Upholstery Cleaning

Positive: Professionalism, Punctuality, Quality, Responsiveness
Had all my carpets and couch cleaned by Done Right and I am very impressed.
Services: Pet stain and odour removal, Carpet cleaning, Upholstery cleaning

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Punctual and Professional. John did a great job and was polite and fun to have. He even left us with a few tips on how to keep the carpet in better condition. He also brought in my Amazon packages when they were delivered. I will definitely be using these guys in the future.
Services: Pet stain and odour removal, Carpet cleaning

Done right definitely is a good name for this carpet cleaner. I have 3 levels and a big German Shepard. Not only did my carpets look like new but my stairs were amazing. They were not only friendly but knowledgeable on areas that I didn’t know how to clean and they helped me with that. They were punctual and called ahead and let me know they were on their way. I only use Done Right Caroet cleaning. I have used them several times now and I’m still as happy as the first time.

DONE RIGHT, did it right the first time! The staff was professional, knowledgeable, and courteous. The staff informed me of all associated cost before starting the work. I was more than impressed with the quality, and value of the job for my money. I would definately recommend Done Right to anyone looking for a carpet cleaning company that will exceed expectations! Thank you so much, Done Right!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very happy with results. I was considering getting new carpeting but carpets look new. Very impressed with how well they look and have suggested done right carpets to friends and family. Staff was very courteous and knowledgeable.I highly recommend trying done right carpets.
Services: Area rug cleaning, Carpet cleaning

Positive: Professionalism, Punctuality, Value
A Vicky did a fantastic job she was on time
Service: Pet stain and odour removal

Critical: Professionalism, Punctuality, Responsiveness, Value
This company was a NO SHOW today. house is a mess because we took everything off of the carpets in prep. Have called and called and left FB messages and gotten zero response. DO NOT HIRE.

Critical: Quality
They actually CREATED & left stains on our stairs that weren't there before?!? How is that possible?
Service: Carpet cleaning

One star because zero is not an option and the technician was friendly. She did the best she could with what the company sent her with. The service rendered was not the service advertised. I also ended up paying twice as much as the original bid because of all of the add-ons. When I tried to take these issues up with the owner/manager, no resolution to my satisfaction was offered. When I suggested we agree to disagree and go our separate ways, she followed with a scathing and very offensive email.
There are a lot of fish in the carpet and upholstery cleaning sea. I highly recommend you use someone

The two technicians were both nice and friendly, so was the woman who booked the appointment. My issues were 1. The lead technician was very pushy with getting me to agree to extra services and 2. Some areas that had minimal traffic (i.e. should have been easy to clean) still showed the dirt line around the rug area. They also did not wear shoe covers and were walking over wet carpet with their shoes on (yet I was told to only step on it with socks). Most importantly, I ended up with a bill twice as high as the original quote because I caved in to her insistence on the extras. That part left a