One of the area's leading chimney sweeping and repair companies, Top Hat Chimney has been serving the South King County and Pierce Counties since 1979. Family owned and operated, each member of the crew is specially trained in the art of chimney cleaning and repair. Based in Puyallup, Top hat is the premiere Federal Way chimney cleaning company that brings to the table several decades of experience in the chimney cleaning and repair field.
As a Guild Member who is licensed, bonded, and insured; know that your family's safety is Top Hat Chimney's main concern. Chimneys, fireplaces, and vents shall be inspected at least once a year for soundness, freedom from deposits, and correct clearances. Cleaning, maintenance, and repairs shall be done if necessary, .according to The National Fire Protection Association Standard 211.
As a Guild Member who is licensed, bonded, and insured; know that your family's safety is Top Hat Chimney's main concern. Chimneys, fireplaces, and vents shall be inspected at least once a year for soundness, freedom from deposits, and correct clearances. Cleaning, maintenance, and repairs shall be done if necessary, .according to The National Fire Protection Association Standard 211.
Services
A. This a tougher question than it sounds. The quick simple answer is: The National Fire Protection Association standard 211 says, Chimneys, fireplaces, and vents shall be inspected at least once a year for soundness, freedom from deposits, and correct clearances. Cleaning, maintenance, and repairs shall be done if necessary.
Reviews (10)
Gabe Tetrault
Jan 28, 2022
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Deanna Carkeek
Dec 24, 2021
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Silver Thread
Oct 24, 2020
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I called on a Sunday and expected to get the answering service, instead I got a live answer. We were able to set up a time for a chimney sweep and inspection which I was overdue for. Brock is the technician that arrived and did the cleaning. He was within the time frame scheduled, thorough, and very congenial.the entire process took about an hour.
It was about thirty dollars more than the last company that I used but that has been a couple years ago so prices may have gone up.
All in all, I am very satisfied with the service and plan to hire them again when I need another sweep and inspection
It was about thirty dollars more than the last company that I used but that has been a couple years ago so prices may have gone up.
All in all, I am very satisfied with the service and plan to hire them again when I need another sweep and inspection
Andrew Gray
Aug 17, 2020
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We were buying a home. They were paid to come out and inspect and certify the fireplaces. They did so they said. Come to find out that both fire places are not up to code, both are not usable and when I confronted them about it they told me at the time they were safe. We have only own the house for 3 months. They lied to the seller, lied to me and my family. Now in order to get both in working order, to code and safe, we have to spend 12K in chimney repairs. DO NOT USE THEM. No integrity!
Spencer Gray
Aug 01, 2020
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Positive: Professionalism
I am a Realtor and have used this company many times! The owner has done all the jobs himself, he provided written bids on site and explained to my clients the options each time. Highly recommended! On time and NONE of the contractor problems such as late, no shows, increasing bids, poor work etc.
Service: Chimney fan installation
I am a Realtor and have used this company many times! The owner has done all the jobs himself, he provided written bids on site and explained to my clients the options each time. Highly recommended! On time and NONE of the contractor problems such as late, no shows, increasing bids, poor work etc.
Service: Chimney fan installation
Heather Evans
Jun 06, 2020
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This is our 3rd experience with Top Hat over about 7 years. Every time Hartley and his team are communicative (I get a call the morning of a service with a 2 hour window of arrival- and they ALWAYS arrive in that window. They are professional- floor covers, vacuuming around the fire box before leaving, and in these COVID days masked from start to finish. They CARE- today Brock wouldn't leave before ensuring our firebox was in top shape- even getting his ladder back out to inspect a potential issue and FIXING it! Every time we have an interaction with this company we are impressed. Thank you Hartley
James Gotschall
Dec 10, 2019
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Dustin Striplin
Oct 12, 2019
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Owner loves creating drama with clients. Owner kept giving timelines for an estimate and flaking out on doing the estimate. He ended up yelling at me for being pushy after about the third time he flaked out. Worst experience I’ve ever had with a contractor. 100% not recommended. I would give 0 stars if I could.
Jannine Bruns
Aug 18, 2016
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I would NOT recommend this company. I called on 2/8, spoke to the owner, and scheduled an appointment for 2/9 between 3pm and 5pm. The appointment was for a chimney cleaning and inspection, as I'm in the process of selling my house and it is required for closing. About 15 minutes after making the appointment, I got a call back from the owner telling me he needed to reschedule because his service vehicle broke down a few days prior, and he had to purchase a new vehicle and it wouldn't be ready until 2/11, so we rescheduled for 2/11 between 3pm to 5pm. (why would you schedule an appointment for the
Paulette Payne
Aug 12, 2016
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My experience with company started out with a phone call to the business, an appointment was set about 2 weeks out. The day of the appointment the man called saying was running about 15 min. late. He arrived close to the time he said. I attempted to ask some questions, he said most of my questions would be answered after he cleaned, inspected and installed the cap (this was discussed during the initial ) phone call. I found the man to be short and acted as if he was irritated by my questions. When it was time to go over his inspection that was crazy because some of the items he said needed repairs