As we have worked to build our reputation over the past 20 years, we recognized that homeowners had more household issues other than just dirty carpet. Precision Carpet & Upholstery Care is rated 4.2 out of 5 based on approximately 100 reviews from around the Web. Very professional and trustworthy and did a beautiful beautiful job on my terrible carpet.
They arrived in a timely manner, they were fast and thorough, respectful, and my cleaning came with sanitizing! smoothest exchange ever! My mom got her carpets cleaned by Andre, he was amazing, polite, friendly, informative, and did an outstanding job my carpets have never looked better. I think Gary and Andrew are great caring people with huge hearts and I'm so thankful they were able to me and even more thankful they were available to clean.
They arrived in a timely manner, they were fast and thorough, respectful, and my cleaning came with sanitizing! smoothest exchange ever! My mom got her carpets cleaned by Andre, he was amazing, polite, friendly, informative, and did an outstanding job my carpets have never looked better. I think Gary and Andrew are great caring people with huge hearts and I'm so thankful they were able to me and even more thankful they were available to clean.
Services
Precision Carpet & Upholstery Care has been you established leader in Northeast Florida for over 20 years! Providing professional carpet cleaning, upholstery cleaning, hardwood floor cleaning, tile & grout cleaning & sealing, air duct cleaning, boat & rv cleaning, pressure washing and 24/7 emergency water restoration services.
When you call Precision Carpet & Upholstery Care to schedule Air Duct Cleaning for your home or business, we can usually provide same-day service. And, unlike many of our competitors, we won't keep you at home all day, wondering when we'll show. We'll schedule your air duct cleaning within a convenient 2-hour window and call you 30-45 minutes before our arrival.
A big part of boat and RV cleaning entails cleaning the interior. The professionals at Precision Carpet & Upholstery Care will happily take cleaning your boat or RV to the next level by restoring the interior to like-new condition. A lot of people wait until their boat or RV is in dire need of interior cleaning before they take action.
The premier carpet, rug, drapery, and furniture cleaning company for the Jacksonville, Florida area! Precision Carpet & Upholstery Care is equipped to clean any type of carpet. A deep steam cleaning extraction is the most recommended by the leading carpet manufacturing companies. Excellent results are achieved with the application of a heavy duty pre-spray for traffic lanes and stains.
If your carpets are starting to show signs of wear with waves, holes, bulges, or tears, then you might be in need of carpet repair and stretching. With a project like this, you want a company that has the experience and knowledge to get the job done right and in the most cost effective way possible.
Reviews (27)
R. D.
Jan 10, 2022
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I've used them twice and will not use them again. The last time I used them the technician got visibly upset when I didn't take allow him to charge me 10 times the advertised price. He told me it would smell awful when he left if I didn't buy their magic chemicals. It did not smell, and he didn't even bother to try to do a good job. 10 minuets for 1100 sqft and he left. I used my carpet cleaner after he left and removed the spots he said I needed expensive chemicals to remove. Unless you want to pay them several hundred so they actually do their job, avoid.
Rebecca B.
Dec 27, 2021
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Very disappointed. Called the office, explained we wanted our grout lines cleaned and an upholstered bed cleaned. Was given a range over the phone. technician arrived and quoted $700+ to clean the grout lines -he says 700+ sq ft. (My husband who is a contractor measured at 550). Quoted over $400 to clean bed so that is $1200+. Drastically different price from over the phone. Not too mention we just had the tile cleaned 18 months ago and this price was more than double. Agreed to have them both just steamed cleaned (did not use acid on floors) price would be $446 for both - still seems high but
Lisa Grupp
Nov 28, 2021
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Dave Lafond
Oct 01, 2021
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SCAM SCAM SCAM - Scheduled a carpet cleaning with this company. I was told it would wither be $59 or $99. When they got there they started the pitch. They refused to clean my carpets for the agreed upon price even though they were already in pretty good condition. They actually bring a measuring tape! They wanted 10 times the money!. The 'technician' was rude and walked away. When I called the office and talked the 'Manager' R*#n was worse than the tech. Read the other reviews and you will see the same thing from others; but you have to sift through the reviews that are obviously fake. Also you
Nichole Gaffney
Sep 29, 2021
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I should’ve looked them up here first!!!
We saw their money pages ad & made an appt. but, when the tech arrived he refused those prices. Quoted us almost 10 times $$ the amount advertised.
said we needed “more chemicals and a deeper clean” that’s simply NOT TRUE, our carpets were in great condition and just needed a maintenance clean.
My hubby said to just get them cleaned because we took the day off work and have guests coming to stay this weekend.
So, On top of being over charged so much $$$ the clean was very basic and super quick. I feel like he rushed through it. We feel soo swindled
We saw their money pages ad & made an appt. but, when the tech arrived he refused those prices. Quoted us almost 10 times $$ the amount advertised.
said we needed “more chemicals and a deeper clean” that’s simply NOT TRUE, our carpets were in great condition and just needed a maintenance clean.
My hubby said to just get them cleaned because we took the day off work and have guests coming to stay this weekend.
So, On top of being over charged so much $$$ the clean was very basic and super quick. I feel like he rushed through it. We feel soo swindled
Lauren Jordan
Sep 12, 2021
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We had this company out for carpet stretching. They damaged our hard wood floors with their tools(see attached picture). After a few weeks the carpet began pulling away ftom where they had stretched. When we called then back out, they said we would need to purchase the materials and then we would be charged an additional fee for them to fix it again. The store manager was very unprofessional and rude when I called to discuss this matter. I would never recommend this company or use them again.
Stephanie Brock
Jul 22, 2021
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Didn’t even get to the carpet cleaning. You see this what looks like professional company in a Mint magazine so you set an appointment because you want a good deal with a “reputable” company and they have a coupon! $69 turns into $569! The guy comes out half high half sleep to look at our 1300 sq ft condo to say our carpet is heavily soiled (it’s not) and to say with stain treatment and we charge so many cents per square inch you’re looking about $500 dollars! Don’t waste your time or energy of moving all of your things around. What a waste of my time! Never again! The guy was nice
Kimball K.
Jun 12, 2021
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This is the worst Carpet Cleaning company in Jacksonville, Florida - Steer clear. They lie and try to cover up their lies with mistruths and other false information. They claimed we had wool carpet and that the only way they could clean the one room and stairs was to dry clean it.
Wool carpet has not been made in over 10 years and certainly would not be installed in a home. 99% of carpet is man-made with nylon and polyester etc. I called and complained and the guy answering the phone, Ryan told me he had to go by the technician's paperwork. We had this carpet installed by Home Depot
Wool carpet has not been made in over 10 years and certainly would not be installed in a home. 99% of carpet is man-made with nylon and polyester etc. I called and complained and the guy answering the phone, Ryan told me he had to go by the technician's paperwork. We had this carpet installed by Home Depot
Mikala Frostrom
Nov 12, 2020
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They’re very lazy, rude and they don’t get the job done, they left everything in the living room and didn’t even get the whole floor, they were literally so lazy that they couldn’t move a metal bar to get… underneath it, they got under the one hanging but not the one on the floor, 100 dollars is there most expensive one but the “manager” Ryan wanted to say they couldn’t do much with just 100$ well then they tried to get her to rip out the carpet and replace it. (Trying to get more money out of her) and then left the stain trying to make it seem like
Glenda W.
Nov 02, 2020
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Precision Carpet came out to our house to clean carpet i was given a price over the phone when tech got here he told me another price so i signed paper work. So i looked around the tech was removing equipment so we asked what was going on tech said that i don't think we will be able to do job so me and my husband looked at each other and we asked why the tech said i don't think we will be able to please you'll we didn't know what just happened. If you read this PLEASE DON'T USE PRECISION CARPET they didn't do the job because they wanted more money the company is a
Ivette L.
Jun 03, 2020
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Precision carpet cleaning does false advertisement. In the Mint magazine they advertise 3 rooms for $59.99. When the technician arrived he was not wearing a mask nor did he put one on for the duration. He looked at the carpet and said it was 513 square feet with no notable stains. He then starts going over pricing and I mentioned that I wanted the special advertised, he said that what I saw is just an estimate. Then he started going over all the different packages. He offered a $350 package, I explained we are moving and just need the basic. He said the cheapest package was $169. I told him I was
Lisa Minic
Feb 22, 2020
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Showed up nearly an hour PAST the 2 hour appointment window. Technician quoted me an amount about 5 times the price discussed on the phone! Yes, I do have a pet, so I knew there would be extra charges, BUT...5 TIMES the original amount is extremely excessive. I asked for the technician's name and he got in the van and told me "NO." Then drove away. DO NOT CALL this company unless you do not value customer service and your time.
Tia U.
Feb 15, 2020
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I am still shaking after the experience I just had with this company. I actually had the opportunity to speak to the owner on the phone who is the most obnoxious and rude man I have ever encountered. I feel completely violated as a consumer. Their ad in the money pages is a complete and total sham. When the employee arrived at my home he did the inspection and quoted me $220 more than the ad said the cleaning would be. Stay as far away from this company as possible.
Sam H.
Nov 26, 2019
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Advertised price was 5-10 times lower than what they wanted when they arrived. Thought they would be cheaper but do shoddier work than competition so we were going to use them for our move-out cleaning on a rental. We used C&C Cleaners in Saint Johns (veteran owned) for our new home and they gave UP FRONT pricing, with everything included, no upsets, and it was *cheaper* per room. Guy who came was great to work with.
Actually quality of cleaning for Precision seems fine. Refused to pay for "extra scrubbing" so some of the wear patterns are still there.
Quote was worked out by hand
Actually quality of cleaning for Precision seems fine. Refused to pay for "extra scrubbing" so some of the wear patterns are still there.
Quote was worked out by hand
Howard S.
Nov 14, 2019
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I should have checked the Yelp reviews before calling this company. They do not honor the quotes they give over the phone. I used their AC duct cleaning service. The person on the phone said it would be $25.00 per duct and the 35% coupon would come off that price. When the technician arrived he said the $25.00 per duct price already included the 35% discount. Since I had already taken time to travel to the property to meet them to do the work, I allowed them to do the job. I believe they are very dishonest and would not ever use them again or recommend that anyone else use them. If you can
Christine Khanna
Sep 23, 2019
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S. T.
Sep 13, 2019
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Eric S.
Sep 11, 2019
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Everything every other reviews say is true. So shady I wanted to take a shower after I dealt with them. I knew their $35 coupon wouldn't hold but when they quoted me $320 I almost lost it. I called my landlord (who recommended them) and asked if they'd just reduce my deposit as I was turning over a rental house that day. When I went to dismiss them they came down to $200 and I went ahead and let them do it just because I needed to get it done and over with. But I Would never deal with them again and regret that I was in such a hurry that I didn't just kick them out altogether.
Ashley Victoria
Jul 02, 2019
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Valerie J. Mikell
May 10, 2019
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My 88 year old grandmother called for a carpet cleaning special this company was running. $25. She has a small condo that only has limited carpeting. When the company arrived they tried to charge her $495!! She asked them to leave so the manager was called who continued to try to sway her to pay the exorbitant price. She stuck to her guns and… asked the two men who were there to please put her furniture back where it was when they arrived. They halfway did it, and she asked them to finish the job for her since the chairs were heavy wooden dining chairs. They did it with a snarky attitude
Marc S.
Mar 30, 2019
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Called them off the mint magazine ad where they advertise starting at $44.99 for 5 rooms and a hall. I only have 4 room. The con man does his walk around after arriving. The house was completely empty because we moved out. The carpet was in great shape but per the contract I had to have them cleaned. This job couldn't be any easier! This crook explains to me there is a $200 fee for chemical and he then was going to charge me for closets. First of all, in order to be a room, a closet is necessary. No where does it say extra for a closet. The total quote was $350. Of course I told
Sweetmocha
Mar 17, 2019
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What everyone is saying is a 100% fact. I also had a coupon and decided to go with it because the price was reasonable for a 1 bedroom apartment. I booked the appt, two gentlemen came out. They looked over the apt & stated additional chemicals would need to be used and he said he would not do my carpets unless they were deep cleaned with said chemicals. At this point, all of my furniture was moved and put away fr my carpets to be cleaned. I ended up paying $225 for a one bedroom apt, which includes the bedroom, living room and small dining area. The coupon is very deceiving. My carpets were
Dianne W.
Mar 13, 2019
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DO NOT CALL THIS COMPANY!!!!! I should have read all theses reviews before. I would give this company -000 stars if I could!!!
Totally took advantage of us!!! I have the same story as all these other customers!!! I had a living/dining area, hallway & 2 bedrooms cleaned. Quoted me one price and when they got here charged me triple and that was after all the negotiations!!! I would have told them to leave but I had everything ready in the condo for them to do the job & didn't want to have to move everything again to start over with another company...my fault !!! I think they
Totally took advantage of us!!! I have the same story as all these other customers!!! I had a living/dining area, hallway & 2 bedrooms cleaned. Quoted me one price and when they got here charged me triple and that was after all the negotiations!!! I would have told them to leave but I had everything ready in the condo for them to do the job & didn't want to have to move everything again to start over with another company...my fault !!! I think they
Andy W.
Apr 03, 2018
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Can't comment on the cleaning abilities of this company - we never got that far!
Made it clear we were looking for a quick once over maintenance clean. The carpets are over 10 years old and in poor condition. This is a rental property. I have to show carpet cleaning every 6 months but I'm not responsible for what was already here. I'm not expecting them to do 3 rooms and a hallway (I don't even have a carpeted hall) for $34.99, but I don't expect the quote to be TEN TIMES as much.
I declined at that price so he "called the office" to see what else he could
Made it clear we were looking for a quick once over maintenance clean. The carpets are over 10 years old and in poor condition. This is a rental property. I have to show carpet cleaning every 6 months but I'm not responsible for what was already here. I'm not expecting them to do 3 rooms and a hallway (I don't even have a carpeted hall) for $34.99, but I don't expect the quote to be TEN TIMES as much.
I declined at that price so he "called the office" to see what else he could
Sabina S.
Jun 10, 2017
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This company is the same as Xtreme Carpet & upholstery care. There was an advertisement for 2 rooms at 20 dollars. After they came here, I end up paying $227 for just two rooms. This includes a wax removal which I was happy about. However, I felt completely taken advantage of.
I called the carpet company and they of course try to explain and basically, you can tell they already have a scam in place. Definitely a waste of money folks. Just look at the Better Business Bureau and see the bait tactics these people do.
Just a shame that you always have to keep your guards up and avoid scam artist
I called the carpet company and they of course try to explain and basically, you can tell they already have a scam in place. Definitely a waste of money folks. Just look at the Better Business Bureau and see the bait tactics these people do.
Just a shame that you always have to keep your guards up and avoid scam artist
Theresa P.
May 16, 2017
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DO NOT waste your time and money! I called to have an estimate done on a 1800 sq ft home. The technician was very rude and pushy. He quoted us 1200$ and told us it's because there are pet stains and makeup, but that his super powerful cleaners can definitely get it out. As we questioned the high price he got super defensive and lowered it to $890. We said we had to think about it and he told us he came all the way out here to start working not to just estimate. So we reluctantly said okay but we had to leave for a few hours to a meeting so we left him at the house to work.
Here comes the
Here comes the
Bill L.
Dec 16, 2016
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This company is a scam! Found an ad in the local Mint coupon magazine and called these guys up. The nice guy on the other end of the line quoted me $24.99 to clean one bedroom and closet which was equal to the price on their coupon for 2 rooms. Seemed like a fair deal so I went ahead and scheduled. Also decided to get the sofa cleaned and they had a coupon special for $69.99 for sofa and love seat so he quoted me $50 for just the couch.
About 2hrs later I received a follow up call confirming the appt time and address for the following day (today). I'm thinking wow, that's pretty professional
About 2hrs later I received a follow up call confirming the appt time and address for the following day (today). I'm thinking wow, that's pretty professional
