Smart Air Service
Call now
Call now
Website
Call
Smart Air Service
Our goal as your HVAC contractor is to offer the best possible solution based on our industry knowledge, expertise, and a strong commitment to energy efficiency. We are a full-service HVAC contractor offering detail-oriented installations and control over multiple facets of your project. We offer sensible accessory products which can enhance a customer's home safety and comfort by improving indoor air quality.

We like to save our customers money whenever we can by providing special offers, coupons, and funding options. We're excited to help you in anyway we can from new HVAC installations to repairing your air conditioning unit. We answer pretty quick!
Services
The HVAC industry is currently experiencing changes that have not been seen in previous years, which includes energy-efficient and earth-friendly products as well as addressing indoor air quality. Smart Air is different. Why? Because we research and stay ahead of the curve to offer the best possible HVAC solutions for your home or business.
Most of the year we help Austin residents take care of their air conditioning repair and maintenance, but it doesn't stay hot all year round. During Austin's colder months, it's important for your furnace and heating system to be performing as efficiently and effectively as possible. If you begin to notice that your furnace is no longer working like it used to, it's time to call the expert heating technicians at Smart Air.
Most people only think about calling a professional heating service when something goes wrong. But being proactive about the health of your heating system can extend the life of your HVAC system and prevent small issues from becoming larger costly ones. Your heating system is also a huge contributor to your monthly energy bills.
For professional HVAC services, including residential heating, in the Texas cities of Austin, Westlake, Rolling Wood, Dripping Springs, and Buda, call on Smart Air Cooling and Heating for all your HVAC needs. When looking for the right heating source for your home, there are many options to choose from.
Our Specialists in Heating Repair in Austin, TX Will Make Sure Your HVAC Unit Works Properly. Smart Air Cooling and Heating is a company relying on experienced professionals in heating repair and any other HVAC services for residential and commercial customers, always delivering exceptional quality.
Reviews (27)
Kari Cooper
Kari Cooper
Sep 19, 2021
Report
I called looking for service at 7 PM they were very attentive got me someone scheduled for 830. Set me up in the system immediately started to sending text notifications. The tech called when he was on his way to my property when he arrived he was so polite he got the job done was very professional we were so happy to have AC for the night
Connie Allison
Connie Allison
Sep 13, 2021
Report
Excellent company. Great installation. Excellent service after the sale. These are fine people who are good at what they do.
Services: Duct and vent installation, AC maintenance, AC installation, Thermostat installation, Heating system installation
Sam Patel
Sam Patel
Aug 26, 2021
Report
Positive: Professionalism, Quality, Responsiveness
So far they’ve been excellent. Nicole in the office and Eddie out in the field. Providing us with higher level problem solving than the AC service company we were using prior and 2 others we called before them.
Service: HVAC repair
Jeff Folloder
Jeff Folloder
Aug 03, 2021
Report
Spamming firearms websites to pimp your services? That's about as silly (and lazy) as it gets. I cannot recommend doing business with spammers.
Elaine L.
Elaine L.
Jul 23, 2021
Report
I have been a Smart Air customer since Shane started his business. Over the years, I have been fortunate that I never had a real emergency. My luck ran out recently! What happened was not a serious emergency but a major inconvenience. I planned a trip to see my one and a half year old grandson in Richmond, Va. He was born just as COVID arrived so I had never visited him in person. The afternoon before my departure, the AC stopped working. My extra large dog would be inside most of the time while I was gone.I could not leave my dog in the house without AC. Smart Air was booked up until the next
Kyle Harlan
Kyle Harlan
Jun 23, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Really great response time. Called well after hours and they were able to get to my house in under two hours. Super professional and fast, didn’t try to upswell me on anything, while still giving professional opinions of services I might be interested in, yet I never felt pressured into anything. Much more affordable than I was fearing.
Services: HVAC maintenance, AC repair
Trevor Brown
Trevor Brown
Jun 16, 2021
Report
I understand they have to charge for labor costs and service fees but I was charged $318 for someone to simply put a thermostat on my wall. The smart thermostat wouldn't even connect to the WiFi at the house before he left. He was professional and nice, but we were charged for a "high-rise" installation fee. When I called they said the tech typed in the wrong information but that fee would be applied anyway. We were already running the A/C by hot-wiring it, we would've been better off just ordering a thermostat online and putting it on ourselves.
Cam Mc
Cam Mc
May 16, 2021
Report
Smart Air Service was amazing! I had a system that wasn’t cooling properly and they fixed it quickly and professionally. I’d had a bad experience with a prior company and from the first call to Smart they were courteous, helpful, and honest. Both Hope and Nicole were great on the office side and Eris was fantastic at my house. She deftly diagnosed the problem, located the parts and, in the same day, I have cool air again. I’d highly recommend them to anyone who needs help. Outstanding company!!!
Creepy C.
Creepy C.
Mar 23, 2021
Report
I still feel ripped off by this company after all this time. June 2020, they sent out a tech. He seemed to know what he was doing fixed the 4 year old AC and left. It was hot as hell all night-STILL BROKEN, called next morn, came back did another repair for more money. Left again, still STILL BROKEN. Came back again, still not fixed! They offered to send him out again and we said NO! they sent someone else that was not guessing at fixing it. We spent $2079.00 dollars to get our 4 year old AC fixed by Smart Air. NEVER again! The owner called me after we expressed unhappiness and said he would look
Chris L.
Chris L.
Feb 17, 2021
Report
I am so impressed with the team at Smart Air Conditioning and Heating. I was so pleased with my initial assistance with my HVAC unit that I signed up for their annual program for both my HVAC units. They are super responsive that really sold me. During the crazy 2021 snow blizzard I had serious HVAC problems and I had to contact them 4 times and they used facetime video calls to help me with my issues remotely and then scheduled me for the first day they could actually drive again after the snow. My service technician Derek was a total life saver as we were having 0 degree weather and he was able
Robb J.
Robb J.
Dec 13, 2020
Report
I was thoroughly impressed with their Sales Team. After having 3 different HVAC companies we chose Smart Air hands down for their professional assessment , clear strategy for a replacement, transparency in price and responsiveness to follow up. The only negative remark is the 3rd party financing options were too strict/stringent even after getting co-signer with a 800+ credit score - we were still denied financing (we recently purchased a 10 yo home and the home warranty refused to replace the unit in 107+ degree weather). Even though we didn't get an installation with Smart Air, we will definitely
Blaine G.
Blaine G.
Dec 05, 2020
Report
Our furnace stopped working overnight. I called Smart Air first thing Saturday morning. They returned my call promptly and sent out a friendly and very knowledgeable tech. The tech diagnosed the problem quickly and got our furnace up and running again. Their knowledgeable, friendly and prompt service is VERY appreciated on this VERY cold day!!!
Brian C.
Brian C.
Oct 23, 2020
Report
Our furnace had a gas leak. We had Texas Gas out to confirm the leak and they shut off the valve, as expected.

I called Smart Air based on a neighbor's recommendation. I asked what it'd cost to get the problem diagnosed (and said up front it was a gas leak) and I was told $99. Tech shows up, is very nice, and is masked. Bonus. After some time, I'm told the leak has been found, and the replacement part will cost me $17, so my total bill will come out to... $500!? Tech goes on to explain that the equipment to find gas leaks is very expensive and they have to spay a special solution
Dean V.
Dean V.
Sep 09, 2020
Report
Ever feel like you've been taken advantage of?

On a July Friday morning, my A/C suddenly stopped working and I knew I needed to act before the weekend work slow-down.

My long-standing A/C man moved out of town so I went to Yelp and chose Smart Air since they are located close to my home. The serviceman was out within an hour or two and quickly diagnosed and replaced a bad capacitor on the outdoor compressor. He then took a few minutes to crawl up in the attic to give the air handler a look-see. All was fine.

Unfortunately the bill was $350, which I thought was high, but still promptly
Betsy McCombs
Betsy McCombs
Sep 08, 2020
Report
Had same day service. The technician was very personable and diagnosed the problem quickly. He layed out our options without pressuring us one way or the other. We’re very satisfied with the service.
Dan Hardy
Dan Hardy
Sep 02, 2020
Report
They just installed a new HVAC system in our downstairs. They were fast and efficient. Very quiet. Everything worked out fine. The supervisor was very friendly and helpful.
Adam T.
Adam T.
Jul 28, 2020
Report
258$ to reprogram a thermostat - definitely pricey. did not tell me the price before doing work. It functions so thats a plus... but found it very expensive for the work that was done. Oh well. Just get clear pricing from them before they start the work.
Linda R.
Linda R.
Jul 28, 2020
Report
Always outstanding service when it comes to these guys! We purchased our new air conditioner last year. When we've had to call for service, no fault of the company, they are always very accommodating and fair. Much love to Austin who just made my day. Thank you Austin and Smart Air for the great service.
Debra Stroup
Debra Stroup
Jul 31, 2019
Report
Scheduling went well. Technician arrived on time and was very professional.
Mark Klingsberg
Mark Klingsberg
Jul 12, 2019
Report
I live in CA and have a property in Austin, Smart has been honest and reliable whenever I need help. Excellent communication and timely service. Thanks
Ken A.
Ken A.
Jun 10, 2019
Report
So, I called these guys because they were really responsive the last time I needed them. My AC unit went out last night and it was going to be another scorcher today. I couldn't leave my wife and two toddlers to suffer.

Technician got to my house at 9:40am (which is awesome considering I called them at 7am - worth 2 stars at least).

It took him 30 minutes to diagnose and fix the problem (capacitor in outside unit). He was gone in 35 minutes start to finish.

The final bill was $350.

Service Fee - $99 (just to get him there)
Capacitor - ~$20 (most are cheaper but I went higher to give them
Samantha I.
Samantha I.
Jun 10, 2019
Report
Shane- I have no reason to lie. The dispatcher clearly said the technician would call me back to schedule and that he didn't see why you guys shouldn't be able to make it out, that you guys "weren't that busy". Just own your mistakes.
Bogdan D.
Bogdan D.
May 01, 2019
Report
Professional, pleasant service and fast. We were very impressed with these guys. Frank was professional, knowledgeable and did a great job.
Thank you guys, really saved us today. Would highly recommend!
Laura H.
Laura H.
Feb 11, 2019
Report
Smart Air is the best! I started out a novice on HVAC systems and after 4-5 days of online research and with the help of my Smart Air Rep., I was much better informed and confident that I chose the best contractor, brand, and specific size unit, etc. for me.

Staton Mayfield, my Smart Air Rep. was instrumental in helping me through the process. We stayed in touch and he answered all my questions at every stage, starting with the initial bid proposal, going over every detail of the system to be installed, including financial arrangements, checking on the system as it was being installed and
Shannon F.
Shannon F.
Oct 18, 2018
Report
Hands down ... THE BEST! As a first-time homeowner, I'm figuring things out as I go. And working with honest, skilled, forthcoming, experienced, fair, kind, and responsive people (i.e. the team at Smart Air Service) has made AC related challenges much less stressful as I know I'm relying on good people who do great work.

Shane and Jeff were able to squeeze in a same-day appointment (talk about going above and beyond!) to help pinpoint and diagnose the source of a water leak that had been previously unidentifiable. With patience, experience, solid detective work and incredible customer
Cassandra G.
Cassandra G.
Sep 08, 2018
Report
This company has worked to fix and now maintain our old HVAC system in a house we recently purchased. The previous owner allegedly had been having the system "serviced" by a hack job company for the past couple years, and Smart Air Service has come to the rescue and fixed all the problems that this previous company let develop over the years. We hope to keep this current HVAC system as long as we can, and are thankful for Smart Air Service!
Lee M.
Lee M.
Jul 24, 2017
Report
Matt (service technician - whom I have worked with TWICE now) AND Jessica (in the front office and for billing) are just terrific. I have found them to be straight forward, solid communicators - both on making appointments and doing what they say they are going to do - and being on time when they say they are. This is all a testament to their reliability.
Matt is super thorough (as he methodically goes about checking all aspects of your system - merely in an effort to head off any future issues) and in his explanations of his findings and in making recommendations for future consideration.
If