If you are not fully satisfied with our AC service after we have made every effort to rectify any problems, you get your money back. We send you an email letting you know who your air conditioning tech is and that they are on their way. It even includes a photo ID. All in-home service and installation HVAC technicians undergo extensive background checks.
Our HVAC technicians must perform to rigorous national standards consistently and continually. Additionally, they participate in extensive factory training on technical aspects of equipment installation, maintenance, and repair. It takes the whole team working together to bring the best experience possible to our customers.
Our team puts you first in all that we do. Your complete satisfaction with our air conditioning service is our top priority and keeps us "Doing It Right." We are available 7 days a week to diagnose and fix your air conditioning and heating concerns. We have perfected a 26-point tune-up to keep your system running to its maximum efficiency while extending its lifespan.
Our HVAC technicians must perform to rigorous national standards consistently and continually. Additionally, they participate in extensive factory training on technical aspects of equipment installation, maintenance, and repair. It takes the whole team working together to bring the best experience possible to our customers.
Our team puts you first in all that we do. Your complete satisfaction with our air conditioning service is our top priority and keeps us "Doing It Right." We are available 7 days a week to diagnose and fix your air conditioning and heating concerns. We have perfected a 26-point tune-up to keep your system running to its maximum efficiency while extending its lifespan.
Services
To be the very best air conditioning and heating customer service provider in Central Florida by ALWAYS doing what is right for our customers, valuing our employees, and operating our company with a corporate structure with family values. Our mission is to serve our customers with the best value and highest quality in the HVAC industry.
Jason brings excitement and enthusiasm by sharing his HVAC experience and leadership skills as our CEO. Jason has been in the HVAC industry for. With over 40 years of experience in the HVAC industry, Paul is uniquely qualified in all aspects of the business. His technical training and. Zack is one of our Executive Vice Presidents, with an oversight focusing on Commercial HVAC, Residential Plumbing and Fleet Management.
At One Stop Cooling and Heating, we know that a broken air conditioner is always an inconvenience. We make the repair process easy. You can count on rapid response to your service call. When you call, we will send a highly trained and skilled home comfort service advisor to provide you with a same-day diagnosis of your issue and knowledgeable solutions for repair.
Remove symptom causing dust, pollen, mold, and dander, as air circulates through your central air system. Active air purification uses ionic air scrubbers to neutralize indoor pollutants in the air, surfaces, and wherever air goes. Whether you get hit hardest by tree allergens in the spring, ragweed in the fall, or dust and mold all year-round, our approach to indoor air quality is designed with you in mind.
You can have confidence with One Stop Cooling and Heating that you are our number one priority. During evenings, weekends, and holidays, we are available. The on-call AC technician will then call you to answer any questions or schedule the service. Our central Florida heating and cooling company employs skilled, knowledgeable professionals certified by NATE (North American Technician Excellence).
Reviews (30)
Joseph Radziewicz
Jan 03, 2022
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Debra L. Dyer
Dec 28, 2021
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Evie Shoeman
Dec 27, 2021
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Sunny Matharoo
Dec 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Kamal did an amazing job. He was so professional and explained everything clearly. He is a true diplomat for OneStop. It was an absolute pleasure to work with such a knowledgeable and professional tech. I hope he is assigned to my account permanently.
Services: Installation, AC repair, Heating maintenance, Thermostat repair, Ductless heating and AC services
Kamal did an amazing job. He was so professional and explained everything clearly. He is a true diplomat for OneStop. It was an absolute pleasure to work with such a knowledgeable and professional tech. I hope he is assigned to my account permanently.
Services: Installation, AC repair, Heating maintenance, Thermostat repair, Ductless heating and AC services
Zmicester Mac
Dec 20, 2021
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I use one Stop for all AC related work at our Office Building and My Home.
Chris Kelley is one of the many technicians and I request him to be the one for My Home.
He is very experienced and knowledgeable, not to mention a very nice person and gets the job done.
I would not want any other Contractor working on my Home system.
Keep up the good work...
Thank You
Chris Kelley is one of the many technicians and I request him to be the one for My Home.
He is very experienced and knowledgeable, not to mention a very nice person and gets the job done.
I would not want any other Contractor working on my Home system.
Keep up the good work...
Thank You
Shred Head
Dec 06, 2021
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Positive: Professionalism, Quality, Responsiveness
Amin is incredibly efficient at AC service. He shows up in good time, and does repairs and services in a very timely manner. His work is dependable. He is also a very nice guy. One Stop AC is a solid company to do business with.
Services: AC repair, Duct and vent installation, AC installation
Amin is incredibly efficient at AC service. He shows up in good time, and does repairs and services in a very timely manner. His work is dependable. He is also a very nice guy. One Stop AC is a solid company to do business with.
Services: AC repair, Duct and vent installation, AC installation
Harry Short
Dec 02, 2021
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Had a guy in to service ac, told us how good he was and when he left it never worked all week.
They sent another guy out that was fantastic, but said both coils were leaking , I have a service plan with these two units but was told they had expired, the company contacted me the first year to tell me it expired and I should renew which I did, however the second year I wasn't contacted and it was left to expire, leaving me with about $1,900 in labor and parts. I will not be using these again, even though they have serviced these unit since I bought the house in 2016. It's a shame I was told
" ok
They sent another guy out that was fantastic, but said both coils were leaking , I have a service plan with these two units but was told they had expired, the company contacted me the first year to tell me it expired and I should renew which I did, however the second year I wasn't contacted and it was left to expire, leaving me with about $1,900 in labor and parts. I will not be using these again, even though they have serviced these unit since I bought the house in 2016. It's a shame I was told
" ok
Betty Johnson
Nov 03, 2021
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Ryan M.
Nov 03, 2021
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Stay as far away from this company as possible!!
They completed a new system install in my newly built home. When they hooked it up the installer crossed the wires on the emergency float switch. This caused the unit to flood my house and destroy my baseboards and drywall.
Up to now I have paid over $3500.00 out of pocket, and there are still $2000.00 more issues that need to be addressed.
I have reached out and given them all the proof that the damage was their fault.
I have made multiple attempts to contact the right person to rectify the situation, and still no action on their end.
Find
They completed a new system install in my newly built home. When they hooked it up the installer crossed the wires on the emergency float switch. This caused the unit to flood my house and destroy my baseboards and drywall.
Up to now I have paid over $3500.00 out of pocket, and there are still $2000.00 more issues that need to be addressed.
I have reached out and given them all the proof that the damage was their fault.
I have made multiple attempts to contact the right person to rectify the situation, and still no action on their end.
Find
Michele M.
Oct 28, 2021
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I want this review to be crystal clear on how I feel...I called Eric & One Stop to provide a routine maintenance on my heater for the season. That is all...they came out on time, checked out my heater and were friendly & professional. No pushy sales to upgrade or scare tactics to intimidate. I have used another company in the past and will not endorse them here. I am a new customer for One Stop and highly recommend them. This was a great experience.
Christina Manning
Oct 24, 2021
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Rochelle Newman
Sep 24, 2021
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Hank N.
Sep 23, 2021
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Merima B.
Jun 11, 2021
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We have had an issue with them since before we even move into our new construction home. The unit installed in our nearly 2300 sq foot home is only 3ton, which by all load calculations is too small. They kept telling us it was right and it passed all florida codes. Since the day we moved in, humidity in our house has not dropped under 65%. We called soooo many times to give them a chance to resolve this, but it has been impossible to work with them. Each time you call, you get an answering dept, who sends you to scheduling dept, who tells you tech will call. Tech never calls, or if they call they
Oma R.
Apr 30, 2021
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If I can give them a negative 0 I would I had my house built dec 2018 noticed the AC unit size was wrong made several mentions to the builder into the AC company regarding the size of the ton of the unit they put in a 3 ton in a 2095 ft.² home two story. Nothing was done was told to me it's energy and efficient I told them that that is not the right size I work for all AC school and the measurements are not right i've contacted the company with numerous problems soon as I moved into the house there barely any Cooling called the builder in my homes in my homes told him to go ahead and
Lisa H.
Apr 29, 2021
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We have waited 3 weeks to get some help with this company. We have been working with Phillip Mitchel sales rep from your company for a energy calculation for our bedroom addition. He has not provided us ANY information. he continues to promise us he will have it today and this has gone on for 1 month. No one from your company knows what is going on . We have a business flipping houses and we will make sure to let all our companies know the type of treatment we have received from your sales rep. Phillip Mitchel we could have had the room built in the time we have waited for this sales rep to
Rc Clair
Apr 14, 2021
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Patrick S.
Oct 26, 2020
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So I'm leaving this second review because my first review was an issue of the this company never resolving ac issue saying it was the thermostat, and it was not. The supervisor Barry Weiss said he will call back several times and never did. After my last review he called the day after and said he will call back, and once again after some time never did, they do not stand by their guarantee, and their customer service is horrible with making saying one thing and doing another
Diane T.
Jun 23, 2020
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I have no problem with the tech guy/service provided. My problem is with their pricing for parts. This is the second time I used this company. The first time they replaced a $10 part and charged us $75. This time they quoted $272 for the part and when I looked it up online it was $75-$120. Now, I understand the markup game, but this part was clearly marked up an egregious amount. I refused to pay that amount and they agreed to knock off $40. We needed the part, so what could I do? However, we will never use his company again as it seems to be their practice to charge outrageous amounts for parts
Lesley C.
Jun 22, 2020
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Alan L.
Mar 13, 2020
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Paid for their warranty service, because I was told it would be good if something happened overnight and if worked for emergency calls. Well it's not them you contact, it's an incompetent call center. I called and they took my number wrong. Then they took it again, and said they would send it to the technician. Never contacted me, and when I called back I was told it was after 10pm and nothing they can do but they will dispatch it in the morning when the company opens. This happened last year when I attempted to use the emergency service and was told it was better. Apparently not
Michele B.
Feb 15, 2020
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Bushnell, Florida: One Stop was at my house the other day to clean and check my Airconditioning system. This is how the unit looked after "cleaning "The guy never replaced the filter either. I had to after he left. NOT RECOMMEND! Sure didn't get what I paid for!
Additional comment: service guy told me I needed one of the heat coils replaced. They called and quoted me $450 (that's with 25%off)!
Had another company come and check--NOTHING wrong with COILS!
$$$$$$$$$$$$BEWARE$$$$$$$$$$$$$
Additional comment: service guy told me I needed one of the heat coils replaced. They called and quoted me $450 (that's with 25%off)!
Had another company come and check--NOTHING wrong with COILS!
$$$$$$$$$$$$BEWARE$$$$$$$$$$$$$
Mike L.
Oct 12, 2019
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I wish I could give this company negative starts. Unfortunately 1 star is the lowest I can rate them. Awful company and awful service!! Installed 3 brand new units in my brand new home. Pure trash! Problems from day one! Service calls on top of service calls and it got me nowhere with these clowns. Alicia Campbell one of the rudest people I've ever had to interact with. Just pure nastiness every time I called. Derrick is another clown there that is absolutely clueless! All Their tech guys are clueless. They come stare at me like a deer in headlights do nothing and leave. Buyers beware. Believe
Tariq J.
Jun 13, 2019
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We needed a new AC system and after six estimates decided to go with One Stop. They were set for an install in a few days from our decision. They showed up on day one of our two day install and did their work. Day 2 was duct work and zoning. They showed up and notified me they didn't have the parts to do the work. I was a little frustrated because I had taken two days off from work for the install and someone must have dropped the ball on the order. They scheduled to come back on the weekend. They made up for their mistake by offering me a discount. The technicians were great and friendly
Darrell R.
May 25, 2019
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I called for service and gave the operator my Information. He asked if it was an emergency and if I need immediate assistance... YES. I was told that someone would be in contact and be here soon to restore my air. Two hours later no one has shown up or called. I call back and and was told it will be 8am before someone calls. I don't know who the agent was, but he's a liar, and this will he the last time I deal with them... and the unit is a year old, had to have them "service" it twice already. Horrible service!
AngelBenito C.
Apr 20, 2019
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Well everyone knows how depressing it is when you have to call to get your ac repair, 1st thing, OMG this is going to cost me an arm and a leg, lol so when I called 1st thing $89 for them to come out and just look at the system, I was preparing myself, the tech they send was Tony and he was awesome very nolagible really took his time to explain everything, explained the board in details and switches since we have dual thermostat and we just moved in and didn't know much about it we have one upstairs and one downstairs, he fixed the problem it was a switch, lol didn't try to charge
Josh D.
Jan 08, 2019
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ZERO STARS!
I have to make that clear since the Yelp app doesn't offer this option.
I'll keep this short because this company isn't worth any more of my time.
Bottom line: it appears their primary source of income is large commercial construction projects which warrant zero customer service as they deal directly with the building company.
I moved into my new construction home, and within the first two years, I had approximately 10 service calls with One Stop as there was one problem after another.
After one of the service calls, the next guy couldn't believe what the previous
I have to make that clear since the Yelp app doesn't offer this option.
I'll keep this short because this company isn't worth any more of my time.
Bottom line: it appears their primary source of income is large commercial construction projects which warrant zero customer service as they deal directly with the building company.
I moved into my new construction home, and within the first two years, I had approximately 10 service calls with One Stop as there was one problem after another.
After one of the service calls, the next guy couldn't believe what the previous
Jason B.
Sep 09, 2018
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WARNING! They installed new AC system at construction. Never installed 1 year media filter , even though I ordered one.....and refused to stand by their installation. NO FILTRATION FOR MONTHS BEFORE I NOTICED. Cindy in the Tampa office stated "someone probably stole it", therefore "it's not their problem" . Never came out to assess the situation. The service supervisor called and hung up on me when I asked if I should be concerned about Mold. Had a separate AC company come out to clean duct work and coils.
Let's scale this on a 1-10 (1 being worst)
customer service
Let's scale this on a 1-10 (1 being worst)
customer service
Mark H.
Jan 18, 2018
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This company is horrible and doesn't live up to their promises. They improperly installed an AC handling unit and I can't even sleep in my own bedroom. I have to call several times and they finally call but only to empty promises. This is absolutely the worst AC company to work with. I have never had to file a BBB complaint before now. I am also turning this over to my attorney. It's sad that people can't just do the right thing and do what they say they will do.
Jayson H.
May 29, 2017
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1 stop? How about 3. First visit was supposed to be at 4p. Called at 9:30p to say not coming. Next day visit said after 5p, came at 8:30p to say too dark to do the work on outside ac. Couldn't come the next nite, made appt for next day they said between 8a and 1p. Got a call a 3:30p saying not able to make it at all. Made appointment for next morning. Came at 9a but total was 1200 bux when last repairman said it would be 477. Not impressed at all. Office doesn't communicate with repair man. Ac finally fixed with leftover parts left in the yard. Can't even clean up??
