Sound City Spa & Fireplace
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You get back home after a tiring workout at the gym. All the way home, you plan for a good hour of soaking in your hot tub and you cannot wait to get all that stress out and relax. When you finally make it home, through all that heavy traffic, you come home only to find that your hot tub just pulled the plug on your plans and washed them down the drain!

Sound City Spa and Fireplace Repair is the solution for you. With more than 33 years of experience in hot tub repairs, hot tub maintenance, and hot tub leak repair, we guarantee to fix it right the first time. Our licensed technicians will diagnose, fix and maintain your hot tub spa, gas fireplace efficiently and effectively. We guarantee to get you that hot spa you've been longing for!
Services
When your spa and hot tub acts up, getting the right Spa repair service can be not only inconvenient, but replacement of spa repair parts can be heavy on the pocket as well! Sound City Spa and Fireplace Repair will take good care of your hot tub and keep it in fantastic condition, so that you can indulge, relax and enjoy the comforts of your hot tub without worrying about getting your wallet soaked.
A problematic fireplace can be one of the most troublesome and dangerous household appliances to live with. It is then essential to find the right, reliable fireplace repair services to get the job done. At Sound City Spa and Fireplace Repair, our fireplace repair technicians undergo intense training, are highly qualified and fully licensed, and have the correct knowledge to diagnose, repair and maintain your fireplace.
If it's not working as it should, and you are in need of someone reliable for your hot tub repairs, spa repairs, fireplace repairs or fireplace cleaning, contact us at Sound City Spa and Fireplace Repair. You won't have to wait for days on end to enjoy the pleasures of your hot tub or to cozy-in with your favorite book in front of your fireplace.
Reviews (10)
Kathy Bantle
Kathy Bantle
Jul 16, 2021
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Positive: Professionalism, Responsiveness, Value
Don was amazing!! He saved our hot tub plans with a quick diagnosis and fix!! I would highly recommend and will definitely use his service going forward!! Thank you SO much!!!
Carla Bosco
Carla Bosco
Jul 02, 2021
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I had a very bad experience with the owner of this company. Inexplicably rude from the moment I greeted him at the door. He approached my hot tub and saw the floor was wet, so he said there was a leak. I told him that my kids had been playing with water around the hot tub the day before and asked if that couldn’t be the reason. He got very defensive with my question, saying that he’s been doing this for 40 years and why wouldn’t I believe him. I gladly took my business someplace else.
Ryan B.
Ryan B.
Apr 07, 2021
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TLDR; Don is awesome. Hire him.
Our Mendota gas fireplace pilot light refused to stay lit. After a little googling, I figured out the thermocouple needed to be replaced. Online, the part costs about $30 plus shipping. I called around the Seattle area to see if I could find a local replacement part and was either quoted prices upwards of $100 or I was told that replacing the thermocouple was too dangerous to attempt a DIY replacement and I should schedule a service call for $185/hr + parts.
Before throwing in the towel and just ordering the part online, I called Don at Sound City Spa and Fireplace
Brian Thompson Tecs
Brian Thompson Tecs
Dec 27, 2020
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Very unprofessional and sketchy. Agreed to sell me a tub to deliver and install, made a big production about wanting to come see where it would be put in. Went to see the tub and agreed to meet at the house the next day. Early the next morning, he insisted on payment, claiming all sorts of interest. When we said we still wanted him to come out first, he said OK. An hour later, he texted saying he'd sold to someone else.
Cannot recommend dealing with this person.
Vysakh Nachiketus
Vysakh Nachiketus
Jan 05, 2019
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Don came and did a terrific job. My deck and spa were not built to do an easy maintenance or repair, yet Don put in so much extra time to help me repair the spa. He is very professional and most importantly knows what is doing. It was a pleasure watching him work. During those entire time I cannot recollect a single incident where he was saying 'let me see this works' because he knows exactly what will work and what not.
Thanks for your help Don. Really appreciate your tips as well.
Matt Krachunis
Matt Krachunis
Sep 20, 2017
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Hire Don for all your hot tub needs! Someone gave me a semi-working old hot tub with a nice shell, so I did a Google search and found Don. Initially I was a little concerned with his hourly rate because I had zero experience with spa maintenance, but in the end, I couldn't be more pleased with what I got for the money. Don has been in the business 37 years. He's an expert who is thorough and meticulous in his craft. The people on here giving low reviews must be outliers, not the core of his business. Notice how this is the only review they've done. Don came to my house three times over two weeks
Tom & Gerriann Reko
Tom & Gerriann Reko
Jun 19, 2016
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We were very pleased with the prompt response to our call. Don is knowledgeable about hot tubs and quickly assessed the problem with our spa. The motor had to be repaired; but he had a rebuilt motor in his truck which was perfect for our Tub! Don is personable and very capable and we highly recommend him!
Todd Barney
Todd Barney
Jun 14, 2016
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I moved into a new place almost 6 months ago. Hired Don to come get the fireplace working. Long story short, I paid $500 to have him clean the glass, paint the back and vacuum the bottom. 6 months later the fireplace looks nice, but doesn't work at all.
Last I heard from Don was 1/5/16. He said he'd get back to me in a couple days. That was almost 3 months ago. He never once delivered on a promise.
I'm only giving 1 star because I can't give a 0
Kris McBride
Kris McBride
Oct 22, 2015
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If I could give a higher rating I would. My wife and I needed our gas fireplace repaired and we had also been looking for a new spa repair person as two other people could not get our hot tub working. We were pleased to learn that Don works on both items. We researched several companies and decided to have Don come out and give us an idea of what we'd be looking at. Don could not have been more professional, courteous, clean, and AWESOME in his work. Not only did he fix both things, coming back after ordering the special parts we needed, but he also did little extras to keep our products running
Anne K.
Anne K.
Aug 02, 2015
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Don was great from the start... answering the phone to making time that day to fix my gas fireplace. I had called about 4 well known fireplace stores in the Seattle area to attempt to get my fireplace fixed... some only repair their own products and others wanted $250 right up just for the visit and then waiting approx 6-8 weeks for that appointment. Don was polite, professional, had the replacement part in his truck so no wait/another appointment to that part to come in. He also cleaned and made my fireplace look like new!!! I would highly recommend Sound City Spa and Fireplace Repair.