Horne Heating & Air Conditioning
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Horne Heating & Air Conditioning
Heating and Air Conditioning Repair & Installation - Proudly Serving the Greater Charlotte Area. Horne is synonymous with comfort. But managing heating, cooling, and indoor air quality can be quite a challenge, and knowing where to begin is often frustrating and overwhelming. The right HVAC contractor should be one you can trust for dependable service whenever you need it.

At Horne, we make that easy by maintaining high service standards so our customers won't hesitate to recommend us to friends and neighbors. You should trust your HVAC contractor. Horne Heating and Air Conditioning makes that a no brainer. Our high level of service is the foundation of our solid reputation in the community.

Horne is your one stop source for home services: HVAC, Water Heaters and Electrical. Let's get to work! HVAC contractors come and go, and that's why we're proud of more than three decades of service to the Charlotte, NC, area. We are pleased to serve our community and to help secure year-round comfort in your homes and business.
Services
Whether you hire our water heater service techs or our electricians to work on your home's systems, you'll receive the same outstanding service that you expect from us as your HVAC contractor. We're committed to achieving excellence in everything that we do. Trust in our expertise. We're a full-service home contractor specializing in HVAC and electrical services.
Call on Horne Heating and Air Conditioning Inc. for unlimited comfort in every season. We're here when you need a reliable, trusted HVAC contractor. You can count on us for innovative, out-of-the-box solutions to your indoor comfort challenges. Our NATE-certified service techs work with businesses and homeowners across the Greater Charlotte, North Carolina, region.
You depend on your air conditioner to fight the heat and the humidity in Charlotte, NC, but can you depend on your air conditioning contractor? At Horne Heating and Air Conditioning Inc., we're dedicated to improving your comfort. Our skilled service techs maintain your air conditioning equipment as if it were their own.
You depend on your air conditioner to fight the heat and the humidity in Charlotte, NC, but can you depend on your air conditioning contractor? At Horne Heating and Air Conditioning Inc., we're dedicated to improving your comfort. Our skilled service techs maintain your air conditioning equipment as if it were their own.
With a new air conditioner, you can afford a higher level of comfort while saving money on repairs and lowering your energy bills. Whether you need to replace an aging air conditioner or just want to upgrade to a better model, we provide top-of-the-line products and expert installation services. Size matters with HVAC equipment.
Reviews (21)
John Hastings
John Hastings
Dec 31, 2021
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Horne has been servicing our home since before we lived here and have done a fantastic job keeping our HVAC system running. Unfortunately, the time finally came for our decades old system to be replaced, and Itzik quoted us a rate that was staggeringly good. We initially planned to replace just the furnace, but eventually decided that we could not pass up a quote that competitive.
Nick and Dalton came to install the new heating and air system and were done in one day. They hauled off the old system and installed the new ones without any hassle whatsoever - at times we even forgot they were there
Daniel Stribling
Daniel Stribling
Dec 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
I received great service from Nick R. Nick C. and Jeff throughout the install process. Have always used Horne because of the friendly and thorough service they provide.
Service: Installation
Matthew Less
Matthew Less
Nov 21, 2021
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We have been very pleased with Horne. Tony has been to our house a couple of times. He is thorough and explains all that he is doing and service that is needed. We are very happy.
Service: HVAC maintenance
Carol Manz
Carol Manz
Sep 13, 2021
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Bobby Strain is an outstanding technician and great representative of Horne. He goes above and beyond to make sure we understand the service and are happy with everything before he leaves. Horne has excellent customer service with the exception of being proactive about scheduling contract maintenance for spring and fall check-ups. As a result of… not being notified (most companies with a contract in place call to schedule appointments!) we have missed a few timely maintenance appointments. This is a back office problem that needs to be corrected.
Joseph K.
Joseph K.
Aug 16, 2021
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Came highly recommended for mini split installation via the Duke Energy Referral program. They did not disappoint. They even sent a tech out for free to give me a second opinion on my existing system to validate indeed the repair costs would have outweighed full replacement. They sell Mitsubishi. I had a Fujitsu system prior (worst system I've ever experienced). Sales tech was the most thorough of any of the contractors that came out. I had some come out who didn't bother to even measure! Horne took pictures of everything and was responsive every time I had questions. I have requested a service
Jay-Michael Sutton
Jay-Michael Sutton
Jul 31, 2021
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Everyone I’ve worked with at Horne has been great. From Tony who came out and diagnosed the issues with our existing system, to Itzik who was able to design and price a placement system for our 30 yo unit, to Tyler and his associate who were able to expertly install the new air handler and heat pump and upgrade the aged ductwork less than two days… later.
Horne wasn’t the cheapest quote we received, but I firmly believe you get what you pay for. The fact that they do not subcontract out the work was a big plus.
I would definitely recommend Horne for any of your HVAC needs.
Revanth Matha
Revanth Matha
Jul 18, 2021
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AVOID. The service rep that came out refused to give a quote. He did the estimate and had it ready but refused to email it or tell it to me. It might have been 1-2k higher then the competition but the guy kept trying to talk bs on why I should go with him even if it was higher but refused to say exactly what his quote was. I like straight shooters and the HVAC tech seemed extremely dishonest. Going into a car dealership was more pleasurable than speaking with him.
Sherry Eason-Bitzel
Sherry Eason-Bitzel
May 29, 2021
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These people are AWESOME!!! 10 star company with 10 star employees!!! They went above and beyond any expectations I had. I couldn’t have found a better company to replace my A/C and gas furnace! Definitely would and will recommend these people to everyone. The sales rep was awesome, the installation crew was above awesome and the OWNER even came… out to inspect the job before the installation crew got here just to make sure everything would go as planned. Never have I in my 53 years dealt with such nice , courteous and knowledgeable people. They didn’t try to over sell me and
Ryan Williams
Ryan Williams
May 17, 2021
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Ken was knowledgeable and professional, providing excellent customer support.
Jennifer C.
Jennifer C.
Oct 01, 2020
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Very happy with the entire team we have worked with at Horne. Needed to replace our AC and duct work. Bryan and Marlon helped us with the initial diagnoses and purchase and were very professional and thorough. Jamal and Jose were outstanding during the instal. Very clean! Polite and friendly. No mess at all! Barely even knew they were here. Went out of their way to make us happy. Outstanding customer service all the way through the process.
Sheryl O.
Sheryl O.
Jun 07, 2019
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We had a fantastic experience with Horne. Honesty, friendly, professional & thoroughness describe their service and the employees we worked with. To make a long story short, we had a big name competitor out (M&J) and even though our system appeared to be functioning it was just not blowing COLD air, M&J told us our compressor had "seized" up ($3-4k item) and suggested a whole new system ($13k!!!). This was both shocking and hard to believe...so luckily we started calling around, we had Horne come out to give us a quote on what we thought we needed which was a whole new system
Larry H.
Larry H.
Jan 07, 2019
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Great Charlotte company. Bryan and Austin took care of my water heater problem quickly and Michael completed an electrical repair. I'll be calling them if I have any HVAC issues going forward. Good group!
Paul J.
Paul J.
Nov 19, 2018
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This happened several months ago. Half of the vents on the first floor were not opening. They came over, diagnosed the problem correctly, loosened the valve on the motor that wasnt opening, and all was fine. They did say if it happened again, I would need to replace the motor. About 4 weeks later, it happened again. They came out and said in addition to the vent motor, I would need to replace some other valve thing that would cost over $1200.00 since it was time consuming and they had to replace all the refrigerant. Well I called another company who did a full diagnostic and all they said I needed
Laura S.
Laura S.
Aug 25, 2017
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Jon Horne thank you for your professionalism and expertise. We highly recommend you. We only wish we'd gone with you initially- would have saved us a lot of time and money!
Justin K.
Justin K.
Apr 19, 2017
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I've never written a review on Yelp before but my experience with Horne warranted me taking time to write one. I was having problems with my HVAC unit in my condo where it would run for a half hour or so and then switch off before reaching the temp setting on the thermostat. My building's maintenance supervisor had recommended calling Horne. A guy by the name of Jim Chandler came out to look at my unit. He told me that I was a little low on refrigerant because of a potential leak so he suggested adding some freon and also some leak stop to potentially block the leak. To his credit he
Jordan S.
Jordan S.
Sep 18, 2016
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Thank you Horne for giving us a reliable and honest place to get our AC units fixed and serviced!! We were very impressed with Josh as well, he was very knowledgable and trustworthy!! We bought the service plan as well to keep our units running smoothly, thank you again for a good experience!!
Carolyn B.
Carolyn B.
Jun 23, 2016
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Jim was very knowledgable about my AC unit. He discovered the issue and fixed it in a reasonable time. My AC unit is working great now.
Phil R.
Phil R.
Jun 02, 2016
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Horne did a great job and responded quickly when I needed an AC replacement unit. Larry worked hard to win the business, and the installers were professional, polite and left no mess at all. Overall I'm very happy with the experience, and would recommend Horne.
Venus W.
Venus W.
Jan 29, 2014
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This company suddenly finds problems that they create in your system. Do not buy a contract with them.
Holly B.
Holly B.
Apr 17, 2013
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DO NOT USE HORNE! They are HORRIBLE! NO customer service! We have a 2 year old unit under warranty. They could care less about fixing it. No A/C for a WEEK (with a 6 month pregnant woman in the house) Then when you have an appointment, they LIE about the times. We were told AM appointment and waited all day for them to show up at 6pm. Totally unacceptable customer service! Use another HVAC company and save yourself the hassle!!!
Andrew H.
Andrew H.
Nov 26, 2011
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Sometimes you get what you pay for at a really good price!

Recently had to replace my heat exchanger in my HVAC. I called several local heating companies for quotes. Horne was the first to return my call with a quote. Some didn't call back at all, so guess they didn't want the business.

The repair was completed in half the time everyone had quoted. My repair man was very experienced and knew exactly what needed to be done. I have had no problems since my repair a month ago. Horne also had the best price, out of all the large well known heating companies in the area.

I intend