Ross & Witmer
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Ross & Witmer
We Will Be Collecting Food Donations During The Week of Thanksgiving to Support Second Harvest Food Bank! Ross & Witmer is the industry leader in residential and commercial heating and cooling services. Whether you're considering having a new system installed or need maintenance completed on your current comfort system, it pays to work with licensed HVAC contractors.

Only trained dealers and technicians can provide you with top-notch services on which you can rely. Ross and Witmer has been dedicated to continued improvement in quality and the customer experience for over 76 years. We provide expert heating and air conditioning services, as well as electrical and commercial services to our customers.

Jerry and his crew exceeded our expectations. Knowledgeable, friendly and very efficient. They installed two AC units and a furnace, explained the process in detail, and were on time. They left the work area very clean and did great job. I'd highly recommend them to anyone. We've used Ross & Witmer for regular maintenance for several years.
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In the summer of 1945, Charlotte businessman F.H. Ross, Sr. and Carrier Corporation engineer C.N. Witmer formed one of the Charlotte area's first heating and air conditioning companies. Mr. Ross and Mr. Witmer had a simple, shared goal: to expertly install high quality products made by a leading manufacturer.
Get in touch with a heating and air conditioning contractor at Ross & Witmer is a full-service heating and air conditioning contractor, and we can help keep your equipment operating dependably and efficiently for many years. Frustration can arise when your furnace, the primary source of heat for your home, suddenly stops working, .
Ross & Witmer has been family-owned and operated since 1945 in Charlotte. For over 76 years, we have been analyzing, diagnosing, and repairing air conditioners in our community. Our experience has allowed us to quickly find and provide cost-effective solutions for our customers so they can get back to enjoying the cool comfort of home.
Ross & Witmer has been family-owned and operated since 1945 in Charlotte. For over 76 years, we have been analyzing, diagnosing, and repairing air conditioners in our community. Our experience has allowed us to quickly find and provide cost-effective solutions for our customers so they can get back to enjoying the cool comfort of home.
Keeping your heating and cooling system in good running order is probably one of your top priorities. After all, you rely on your home or business's HVAC system to keep you comfortable indoors no matter the temperature outdoors. Choosing a maintenance service plan is a great way to protect these essential systems while increasing their efficiency and longevity.
Reviews (15)
Mary Wright
Mary Wright
Dec 04, 2021
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Just wanted to let you know that the crew did a fantastic job and I am very happy with the work Jerry McSwain's and Jonathan's professionalism and communications with me. The crew was very responsive and cleaned up all their work. Showed when they were supposed to and I was comfortable with them so much so that I felt I could leave the house for some business meetings. Very responsive to come out and quote and went over and above to do somethings that I asked after they started. Would highly recommend this group.
Robert Rowan
Robert Rowan
Dec 03, 2021
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We have a maintenance contract to service our home and our condo. Austin comes to our home and he is excellent. Very polite, professional, efficient, and friendly. We are extremely pleased and highly recommend Ross and Whitmer.
Service: Heating maintenance
Cal Menzies
Cal Menzies
Oct 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great experience with Ross & Witmer. We have been using their services for a few years and they have provided timely, cost effective solutions for our needs.
Service: Heating maintenance
John Reeves
John Reeves
Sep 07, 2021
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Positive: Professionalism, Quality, Responsiveness
Chris was my technician. He was very professional and had great knowledge of my HVAC system. He was kind, professional and efficient with his work. Thank you Chris, job well done
Service: Thermostat installation
Stephanie Walker
Stephanie Walker
Sep 06, 2021
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Wes visited my home to diagnose and repair my AC unit. He was very professional, informative and very patient in listening to and answering my questions. He was on time and quickly found the issue with the AC. I am very pleased with the work and the cost was was very reasonable.
I trust Ross & Witmer and would recommend them with confidence.
Cheryl Mitchell
Cheryl Mitchell
Aug 31, 2021
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I have worked with Mr. Chris Cherry on many occasions in a professional capacity. He has consistently went above and beyond to be of service regarding the completion of any repair and or replacement. I appreciate his skill and ability to get the job done!
Service: HVAC maintenance
Cynthia Tyson
Cynthia Tyson
Aug 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
David Jenkins did a super job. He was on time and he knew the issues right away. He set to work to fix everything. All of it is now great. I am very very pleased
Service: AC repair
Gail Sarett
Gail Sarett
Aug 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
David Jenkins. Amazing technician! Highly recommend. Professional, knowledgeable & provided very detailed options for our repair.
Service: Duct and vent repair
Wandra Mackie
Wandra Mackie
Aug 20, 2021
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Positive: Professionalism, Punctuality, Responsiveness
David Jenkins recently repaired an AC problem we were having. He called ahead to let me know he would be there in 25 minutes which I greatly appreciated. I was impressed with his professionalism, courtesy and efficiency. He communicated the problem clearly and resolved the problem in a timely manner.
Service: HVAC repair
Michael Smith
Michael Smith
May 01, 2021
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Ross & Witmer is the company and Jerry McSwain is the man! We had a new heat/ac system installed two weeks ago and as a retired field tech myself (not HVAC) I can tell you these are some hard working people that did a fantastic job for us. Jerry went above and beyond by stepping in to tweak a wiring issue that was the fault of the builders 42 years ago. Jerry knew exactly what to do and it was done in a few minutes, How many salesmen do you know that get their hands dirty and really know their stuff??? Ross and Witmer is fair, honest, and cares as much about their people as their clients. Their
Kevin K.
Kevin K.
Apr 13, 2017
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They service uptown! Something not many providers can claim.

I had issues with my A/C and called my usual service provider. They concluded that the evap coil needed to be replaced. I agreed to their quote, but never heard back until 2 months later after multiple calls.

After a few weeks of waiting, I gave Ross & Witmer a call. They came out and came to the same conclusion. I authorized the work and put a deposit down. A week later the part was delivered and ready for install.

Scott & Johnathan were great! Explained the work, were prompt and courteous.

Ross & Witmer is my new
Misty B.
Misty B.
Jan 12, 2017
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I had an issue with my furnace. The service tech, Jonathan, was the absolute best! He took the time to explain everything to me. He did not try to rush through anything. He stuck around for a while after everything was fixed to make sure everything kept working properly. It is rare to find this level of service now adays. I will definitely call Ross & Witmer (& hopefully can have Jonathan) for any future repair needs/service/upgrades I may need.
B. R.
B. R.
Nov 06, 2016
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Years ago, a co-worker recommend R&W for my A/C issues. They were great, technicians friendly, helpful, on time and reasonably priced. I even used their service contract but then it only saved me $5.00 so I quit that. But over the years, they have gotten much more expensive. For instance, what they performed several years ago, the exact same thing they had done before, all the sudden went up. I understand price increase but close to seventy dollars and the only thing that changed was they started using a hand held computer for the invoices. Ok, I get it, not happy about it but I get it
Huck H.
Huck H.
Apr 12, 2016
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The fine folks and Ross & Witmer are consistent, accurate, and friendly. Have used them many times for HVAC and electrical needs and they consistently deliver in BOTH areas. They also provide mold remediation and will be using them for that need soon. HIGHLY recommend!
Faith D.
Faith D.
Oct 03, 2015
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This company came highly recommended by a friend whose husband is in the AC business. I had a couple instances in the past year and they needed to take a look at my HVAC and got it back on track. They can usually schedule service fairly quickly.

The other terrific service they offer is doing energy audits. Their auditor, Brandon, is friendly, polite, and punctual. The energy audit is comprehensive: they go under your crawl space, check ducts, go into the attic and take a read on the insulation, and they also check indoors for drafts. Within the week, you'll receive recommendations and quotes