Hi I am Keith Bracken, I am Lead Technician & Owner. I am a local company, based out of Cottage Grove WI. This means I can give you a quick response to your service needs in my coverage areas and the surrounding suburbs. Plus I am a local resident of 18 plus years & I own my company Independently. Which means, you will be working with me Keith Bracken from start to finish.
There will never be a middle man. So I will take care of your appliance needs professionally & without issues. I have over 20+ years of major appliance repair and service knowledge. This means with my many years of experience, I will get your Appliance diagnosed right & fixed the first time. All this experience and dedication saves you time and money.
I called Keith at 8:30 in the morning and he had my freezer fixed before noon. He was prepared with the parts in his truck and took the time to explain to me exactly what the problem was and how I can help avoid it in the future. Also, I have absolutely no hesitation trusting him which can be rare in this business.
There will never be a middle man. So I will take care of your appliance needs professionally & without issues. I have over 20+ years of major appliance repair and service knowledge. This means with my many years of experience, I will get your Appliance diagnosed right & fixed the first time. All this experience and dedication saves you time and money.
I called Keith at 8:30 in the morning and he had my freezer fixed before noon. He was prepared with the parts in his truck and took the time to explain to me exactly what the problem was and how I can help avoid it in the future. Also, I have absolutely no hesitation trusting him which can be rare in this business.
Reviews (19)
Michael Maziarka
Dec 05, 2021
Report
Keith is the absolute best! I texted him about a washing machine I had that stopped working. He diagnosed it quickly and gave me straightforward advice that it probably wasn't worth fixing and I should consider buying a new washer. He then took time to talk to me about which brands and types of washers would be the best fit for my family. What service! A seriously nice guy. Can't recommend him enough.
Ann Lewandowski
Nov 03, 2021
Report
After a terrible experience with another company, an early phone call to Keith yielded high quality same day service. Originally, he was booked a week out, but a cancellation allowed him to repair same day.
He uses shorter than average repair windows and texts when he’s on his way. These minor adjustments make his service outstanding compared to the other guys.
He uses shorter than average repair windows and texts when he’s on his way. These minor adjustments make his service outstanding compared to the other guys.
Hank Sherman
Oct 02, 2021
Report
Anna Gavin
Sep 03, 2021
Report
Jeff Olson
Jul 29, 2021
Report
Gail Popelka
May 22, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Keith did an amazing job fixing our dryer. He was quick to respond to our request. I texted him on Wednesday late afternoon and he came Friday morning. He diagnosed, fixed, and cleaned our dryer in one hour. Pricing was very fair and communication was great. I would definitely recommend him.
Service: Repair dryer
Keith did an amazing job fixing our dryer. He was quick to respond to our request. I texted him on Wednesday late afternoon and he came Friday morning. He diagnosed, fixed, and cleaned our dryer in one hour. Pricing was very fair and communication was great. I would definitely recommend him.
Service: Repair dryer
Rita Heyerholm
Mar 14, 2021
Report
Ashia Pollen
Mar 06, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Keith came and fixed our oven SO fast and at such a great price. He was really awesome to work with and I'm happy to have someone to call for appliance repair who is a local small business and does such a great job. I will definitely be recommending him to any friends who need appliance repair!
Service: Repair stove / cooktop / oven
Keith came and fixed our oven SO fast and at such a great price. He was really awesome to work with and I'm happy to have someone to call for appliance repair who is a local small business and does such a great job. I will definitely be recommending him to any friends who need appliance repair!
Service: Repair stove / cooktop / oven
Charles Shane
Jan 26, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Keith at KB has saved the day multiple occasions. Countless times I thought I would be purchasing a new appliance and Keith would repair my existing appliance quickly and cost effectively making my appliance like new again. If you want it fixed right, the first time, then call KB Appliance.
Services: Repair stove / cooktop, Repair refrigerator, Repair oven, Repair dryer, Repair washer, Repair refrigerator / freezer, Repair washer / dryer, Repair freezer, Repair stove / cooktop / oven, Repair dishwasher, Repair
Keith at KB has saved the day multiple occasions. Countless times I thought I would be purchasing a new appliance and Keith would repair my existing appliance quickly and cost effectively making my appliance like new again. If you want it fixed right, the first time, then call KB Appliance.
Services: Repair stove / cooktop, Repair refrigerator, Repair oven, Repair dryer, Repair washer, Repair refrigerator / freezer, Repair washer / dryer, Repair freezer, Repair stove / cooktop / oven, Repair dishwasher, Repair
Dameon Mitchell
Jan 23, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Professionalism, punctuality, quality, responsiveness, value, great customer service and the quality of the work was wonderful. He responded promptly to my request, provide a quote and completed the work extremely fast. I would definitely use him again.
Service: Repair stove / cooktop / oven
Professionalism, punctuality, quality, responsiveness, value, great customer service and the quality of the work was wonderful. He responded promptly to my request, provide a quote and completed the work extremely fast. I would definitely use him again.
Service: Repair stove / cooktop / oven
Janice Gmeinder
Jan 14, 2021
Report
Meesta Shane
Oct 27, 2020
Report
Dannette Weisman
Jan 10, 2020
Report
Jill Chamberlain Hackel
Jun 07, 2019
Report
Anastasia O'Kane
Sep 05, 2018
Report
Kyle Broom
Jun 19, 2018
Report
Gerrick G. Childs
Jun 10, 2018
Report
Contacted Keith about our dishwasher on the Sunday before Memorial day. He got back to me and we scheduled a time on Tuesday to have him check it out. After diagnosing the problem he gave me multiple options along with pro's & con's to each option. He had to order the part, and returned the same day the part arrived to install it. I highly recommended KB Appliance repair for all your appliance repair needs!
Jane Sue
Sep 07, 2016
Report
Brittni S. Uhalt
Sep 07, 2016
Report