Your heating, air conditioning, and other home comfort systems are always our top priority. At Iceberg Heating & Cooling, our honest and trustworthy technicians are dedicated to providing the exceptional service you need, every time you need it.
Based in Monroe and serving Newport, Carleton, New Boston, Flat Rock, Temperance, Erie, Romulus, South Rockwood, and the surrounding communities, we offer repair and installation services for any home heating or cooling equipment.As part of Iceberg Heating & Cooling's customer-first approach, our technicians are dedicated to getting the job done right the first time.
Our "No-Frustration Guarantee" means that if we can't get your unit up and running within 24 hours, we will give you $500. In addition, our two-year-trial guarantee means that your newly installed system will run the way you want it to or we'll give you a full refund. When you want to make the most out of your current system, we offer HVAC system tune-ups backed by a "Breakdown-Proof Guarantee" and will even give you $10 off your $79 tune-up.
Based in Monroe and serving Newport, Carleton, New Boston, Flat Rock, Temperance, Erie, Romulus, South Rockwood, and the surrounding communities, we offer repair and installation services for any home heating or cooling equipment.As part of Iceberg Heating & Cooling's customer-first approach, our technicians are dedicated to getting the job done right the first time.
Our "No-Frustration Guarantee" means that if we can't get your unit up and running within 24 hours, we will give you $500. In addition, our two-year-trial guarantee means that your newly installed system will run the way you want it to or we'll give you a full refund. When you want to make the most out of your current system, we offer HVAC system tune-ups backed by a "Breakdown-Proof Guarantee" and will even give you $10 off your $79 tune-up.
Services
Iceberg Heating & Cooling makes a promise to provide top-tier HVAC installation and repair services in Monroe, Michigan, and all of the surrounding areas. Our owner, our Comfort Specialists, our service technicians, and everyone in-between all believe customer service is the most important part of running a business.
If you're a trained HVAC technician seeking employment in Monroe, Michigan, we want to hear from you. As a family-owned company, we have certain expectations for our employees. Our technicians must be skilled, professional, and always courteous. Responsible, problem-solving, and motivated technicians will succeed on the Iceberg team.
There are many ways to receive maintenance on your heating or air conditioning systems, including individual service agreements, or paying yearly for an annual maintenance checkup. However, the best maintenance program is our Comfort Club Maintenance Programs. The Comfort Club provides you with regular system checks, bi-annual checkups, and service.
To offer the absolute best service to our clients in Monroe, MI, Iceberg Heating & Cooling gladly offers financing options to fit every client's budget. In fact, we offer credit plans of up to 60-months with zero interest! We believe that comfort should be affordable and accessible to everyone. That's why we provide multiple payment plans for your heat and air needs.
Your heating system will maintain 70 at the thermostat on a 0 day, a 70 difference from the outside temperature. Your air conditioning system will maintain 75 on a 95 day, a 20 difference from the outside temperature. If the temperature range we have promised is not achieved after analyzing the system, we will replace the system at no charge to you.
Reviews (10)
Andy Maynard
Jan 04, 2022
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I had a issue with my furnace where it was dumping heat into crawl space. I had just got home from work when I realized problem.
I called Iceberg Heating & Cooling at 6pm and they sent a specialist, (his name was Tim) out, early the next day. My opinion is he went above and beyond for the service you'd expect to get . I would definitely use this company again if the need arose.
I called Iceberg Heating & Cooling at 6pm and they sent a specialist, (his name was Tim) out, early the next day. My opinion is he went above and beyond for the service you'd expect to get . I would definitely use this company again if the need arose.
Megan Kornelson
Jan 03, 2022
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Kristen Strasser
Jan 03, 2022
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Dario Punal
Jan 03, 2022
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Marilyn Higgins
Dec 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Same day service. Problem was complicated and Karl was exceptional at explaining. I expected a much larger bill for the time and work. No attempt to push other repairs that were not yet needed. Very satisfied. Will be using Iceberg for semi annual maintenance and future repairs.
Service: Heating system repair
Same day service. Problem was complicated and Karl was exceptional at explaining. I expected a much larger bill for the time and work. No attempt to push other repairs that were not yet needed. Very satisfied. Will be using Iceberg for semi annual maintenance and future repairs.
Service: Heating system repair
Keeli Smallwoood
Dec 27, 2021
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My furnace stopped working on a very cold day, they were able to send somebody the same day. Jeremy was our technician and he was great! Very informative, patient, educated and explained everything in detail. Will definitely be doing business with them again and asking for Jeremy! I believe we will actually be purchasing a new furnace from them this year!
Kristin LaMasters
Dec 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My family woke up to a freezing cold house at the end of December because the furnace wasn’t working properly. I called just before 8:30 A.M., and the company sent someone to our house within an hour. The worker was polite, explained clearly what he was doing, and gave me a debrief when he was finished. Great service!
Services: HVAC maintenance, Heating maintenance
My family woke up to a freezing cold house at the end of December because the furnace wasn’t working properly. I called just before 8:30 A.M., and the company sent someone to our house within an hour. The worker was polite, explained clearly what he was doing, and gave me a debrief when he was finished. Great service!
Services: HVAC maintenance, Heating maintenance
Linda Bissen
Nov 28, 2021
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CO2 detector alarming. Called on Saturday night - got answering service and was advised there would be a technician coming to check it. After 2+ hours called again. Was told there was no record of my call. Expressed my displeasure. Was told to call FD - done. Then I received a call from Iceberg tech who said there was no record of the original call. However he stated he would be on the way immediately. I advised him that the FD was also on way and that he could wait until I found out from them if there was a leak detected anywhere. Andrew Servey (technician) was very apologetic and was very definite
Christopher Oetting
Nov 22, 2021
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Steven was extremely professional. I genuinely enjoyed the time he direct in my home, making sure everything was in good working condition. Iceberg was my Dad's idea. He recently passed away. However this appointment to service the furnace and water heater was made in advance. I'm purchasing my Dad's home. And will definitely be keeping Iceberg coming out. Hopefully Steven is able to make the next appointment. Thanks for everything guys.
Debbie Hohn
Nov 06, 2021
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Receptionist called before coming to our home. Employee arrived on time and was very cheerful upon arrival. Checked out everything on our furnace, removed the burner and took it outside to be cleaned. Also checked our thermostat to make sure it was in order.The visit was made in a timely fashion, cleaned up after himself. The charge was 39.00, a special that they were offering which we took advantage of. With Winter right around the corner it gives you peace of mind to know your source of staying warm is in good working order!! We highly recommend Iceberg Heating and Cooling. Thank you very much