MyPlumb-Sure
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MyPlumb-Sure
My Plumb-Sure is owned and operated by a family-oriented team where we have built our business on loyalty, honesty, and hard work. We are committed to serving every customer to the best of our ability! We service residential and commercial properties and offer all-around plumbing services including emergency calls, installations, repairs, and much more.

Our extensive knowledge and skills allow us to always get the job done right, delivering you quality plumbing work in New Braunfels, San Antonio, Tx, and surrounding areas. Daniel and Chris did an outstanding job on our gate valve leak! They were prompt, very reasonably priced, professional, very nice and excellent at their job!

Will definitely use them again and will recommend to anyone I know that needs a plumber! Great job guys! Chris from MyPlumb-Sure did a fantastic job cleaning our Rheem on-demand water heater and installing our water softener. Great communication, knowledge, and service from everyone at MyPlumb-Sure.
Services
My Plumb-Sure was originally based out in New Braunfels, Texas, but due to our continued growth, we are now located in Converse, Texas, and known as 5th Street Services. We are very thankful for our customers who have remained loyal to us during our move and big changes. We assure you, we will continue to go above and beyond to support and take care of all our previous, current, and future clients to ensure customer satisfaction every time.
Reviews (16)
Leah Zaiontz
Leah Zaiontz
Aug 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My Plumb-Sure is an amazing team. They have been around for a long time and have great knowledgeable men working for them. Appreciative of their service!
Service: Boiler installation
Britny Rodriguez
Britny Rodriguez
Jul 29, 2021
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Positive: Quality, Responsiveness, Value
Wow, I am so thankful I chose to get services performed by this team. One you can truly count on!
Steve M.
Steve M.
Sep 06, 2019
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Chris and the staff are the best! Timely service with the job done correctly the first time. Chris installed a new water heater for us last year and came back last week to flush it at no charge. He also flushed our other water heater free of charge. It is hard to find great service like this. Great service with great people.
Sylvia Retzloff
Sylvia Retzloff
May 25, 2019
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This is Jan 2019 and Daniel and Chris came by and did a great job. Customer service and satisfaction is their #1 priority. The service was great! Price was better than a competitor. They came right away and were friendly. I felt comfortable having them work on plumbing and pipes in my home. Tracy n Daniel were very helpful and provided good customer service.
Cindy S.
Cindy S.
Jan 19, 2019
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These young men, Chris and Daniel, are the best people ever! They have a great wealth of knowledge and experience. Whatever the job has been they have done it willingly, professionally, and so respectfully. The two of their mothers must be very proud of them. They are very nice young men first and then exceptional plumbers to boot. Both are very kind and sweet young men. I do appreciate their knowledge but also I admire their kindness and willingness to help others and perform random acts of kindness. RAK will always come back to you, guys. Thank you a million and one. Such a pleasure doing business
Kristie Hardcastle
Kristie Hardcastle
Jul 23, 2018
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Daniel and Chris did an outstanding job on our gate valve leak!! They were prompt, very reasonably priced, professional, very nice and excellent at their job! Will definitely use them again and will recommend to anyone I know that needs a plumber!!!! Great job guys! Thank you!!!!!
Kristie Hardcastle
Amanda Jenkins
Amanda Jenkins
May 30, 2018
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These guys saved the day! I highly recommend using them, I defiantly will again. They did great work for a very reasonable price. He explained everything that was done and why. They were very personable and easy to do business with.
Extreme Gymnastics
Extreme Gymnastics
Nov 09, 2017
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This is the plumber you've been looking for! These guys came out and installed a water heater for us. They were incredibly professional, dependable, and just great people. Great prices too. We couldn't be happier with them!
Pete D.
Pete D.
Apr 20, 2017
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Awesome service from the initial phone call to close out.

Our issue was a slowly dripping shower and was made worse by me trying to crank down on the handle to make it stop. After fiddling with it for about an hour to make it stop, I made it worse to the point where it was a steady stream of water.

I called MyPlumb-Sure at 4:50pm and talked with Samantha. She put me at ease and called her supervisor who authorized a crew to be at the house after their current job. They arrived around 7pm. Chris and Dan were friendly, clean and very professional. They spent a total of 15-20 minutes on the
Rafael Acosta
Rafael Acosta
Nov 19, 2016
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Having served in the USMC for over 20 years, I have high expectations, Daniel and his crew work was beyond the call of duty. Not only did they showed up on time. They explain and taught me how to fix the problem. My water softer defect stop up all my pipes in a newly built home. I could not drink, cook, shower, or use any of the three toilet. MyPlumb-Sure took the task head on. Daniel attention to detail was on point he and his crew check and repaired all clogged faucet, pipes. Instead of draining the water heater, Daniel while solving so many under addressed issues took the time and found that
John M.
John M.
Oct 07, 2016
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Awesome folks, very friendly, do great work for a good price. Have had them out twice already and will have them out again for more plumbing work. If you live in New Braunfels, beware of tradesman coming out from San Antonio. Their prices are always higher to help make for the drive. It's better to stick with local pros like MyPlumb Sure. Samantha and Chris were especially helpful, friendly and nice and made sure the work was done right for a great price and that we were happy.
Tony Flores
Tony Flores
Jul 31, 2016
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Daniel and Bridgett are awesome people, they really know how to make these issues seem really minute and are very helpful. They had to redo the plumbing in our shower and the insurance company was trying to hose us (no pun intended) but Daniel knew exactly how to handle the situation. I would definitely recommend this company to everybody i know.
Jason S.
Jason S.
May 03, 2016
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Great service, great company I called around 1000 am and had a technician show up aroind 4:30 pm! The technician was very knowledgeable and professional! Will recommend with the highest regard!! Thanks!!
Fernando M.
Fernando M.
Jan 09, 2016
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I'm a first time homeowner and ordered a Kenmore water softener complete with installation ; Sears contracted My Plumb-Sure to complete the job. My Plumb-Sure contacted me immediately to schedule the appointment and when Chris arrived on the scene, he was quick to assess the needs. Unfortunately the task was greater than expected (my house had not been plumbed for a water softener when originally built) but Chris said it would not be a problem. Within 10 minutes, he had surveyed the entire job, created a list of plumbing materials he would need to complete the task, and provided me with a
Charles Berry
Charles Berry
Aug 16, 2015
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The best plumbing experience I could have even imagined! I'm not exaggerating! Never met a plumber or any service person more honest, knowledgeable, intelligent and friendly! Never call anyone else! I never will!
Sherri G.
Sherri G.
Apr 26, 2015
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The only reason we're giving five stars is because we can't give ten! Daniel and Jim were professional, friendly and fair. We will definitely be referring My Plumb-Sure to all of our friends and family. They've earned our business for life .