Mercedes-Benz Of Syracuse
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Mercedes-Benz Of Syracuse
Here at Mercedes-Benz of Syracuse, it is our mission to be the automotive home of drivers in the Fayetteville, NY area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Mercedes-Benz models, you have your pick of our showroom.

Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Fayetteville. When it comes to financing, that's where our car loan and Mercedes-Benz specialists step in.We're here to help you by going over every option clearly, and will work hard to find the right plan for you.
Services
If you are in the Syracuse area you will want to stop by our Mercedes-Benz of Syracuse dealership and view our large selection of the New Mercedes-Benz E-Class, Mercedes-Benz C-Class, as well as the New Mercedes-Benz GLE 350. Want to see the Newest Mercedes-Benz Models? Check out the 2021 Mercedes-Benz GLC 300.
Our dealership, a local business like yours, is proud to be part of and contribute to our shared community. Use our brand to highlight yours! If your company has three or more vehicles of any make or model currently registered under the organization's name, you are eligible for substantial savings ($500 to $7,000) on a new Mercedes-Benz.
Mercedes-Benz of Syracuse is proud to participate in Mercedes-Benz USA's partnership with the Johnny Mac Soldiers Fund. For every Mercedes-Benz vehicle sold in the U.S. this year, MBUSA will make a donation to the Johnny Mac Soldiers Fund, which helps provide eligible military children with college scholarships and other college assistance.
Our tradition of leading innovation in the commercial vehicle segment continues with the 2021 Sprinter Van. With tons of options to custom fit to your business's needs, the Sprinter is the most advanced commercial van on the road today.
When it comes to working efficiently, bigger isn't always better. Metris, Mercedes-Benz' "right size van" offers all the comfort, safety and utility features needed to get the job done. The 2021 Metris provides flexibility, capability and attractive starting prices in both Cargo and Passenger configurations.
Reviews (10)
Amitava Banerjee
Amitava Banerjee
Jan 05, 2022
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Great dealership!! Very efficient, professional and courteous staff. It was a pleasure working with Jeff Wall who handled the sale. He was patient and helpful throughout the process from the intial discussions to finally explaining all the features of this new car. I will certainly recommend this dealership to anyone seeking to buy a car.
Saurabh Dang
Saurabh Dang
Jan 04, 2022
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Jeff Wall and the team at Romano have provided excellent service for years
Brandon Freeland
Brandon Freeland
Jan 02, 2022
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Our sales guy made the purchase easy without any pressure at all and got us set up with everything that we needed. The service guys are incredibly friendly and helpful, and more than happy to work around your schedule. Very highly recommended dealership. We will be returning in the future.
Patricia Ordway-Bennett
Patricia Ordway-Bennett
Dec 08, 2021
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Mercedes overall is exactly what you would expect… quality. However, the issue for which I took my car in for service has still not been resolved. My car was at the dealership for over 5 weeks only to be picked up with the issue still being the same. I’m disappointed with Mercedes overall, not because of the product and the amazing service staff, but because apparently I am expected to be ok with the issue I am experiencing with no resolve. The review is for that alone, not for the people or the product.
Caroline J.
Caroline J.
Nov 23, 2021
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I had such an amazing time working with Mohamed. He answered all of my questions and made sure everything that I needed it was taken care of.
I will definitely be going back!
Thank you so much for making this such an amazing experience for me :)
Step
Step
Nov 20, 2021
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We were quite pleased with the prompt service given to us by manager Michael T. The problem we had was minor and after describing our issue, he didn't hesitate to respond with a quick repair and sent us on our way. This is true customer service and satisfaction.👍😊 Michael.
Tammi James
Tammi James
Nov 03, 2021
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The was my first Mercedes purchase and Jeff Wall of MB of Syracuse made the purchase such an easy and pleasant experience. All of the staff were super friendly and accommodating. Joe from Finance, Mark from Service and even Leigh from Internet Sales personally introduced themselves to me and seemed truly interested in my satisfaction - such a nice touch! Thank you all for your immediate attention to ME and for making sure I was happy from start to finish.
Joseph Galati
Joseph Galati
Nov 01, 2021
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I called 2 times and left messages for service to call me back after waiting for 15 minutes on hold both times for someone to call me back
Sent an email to nick the manager that was unanswered.
Then call and after bouncing back to the receptionist and requesting help I was connected to the sales manager who got Mark from service on the line.
Mark was very accommodating, professional and courteous.
It took 3 phone calls an an email to have the pleasure of giving you money to service my car.
Thanks
Lisa Damon
Lisa Damon
Oct 22, 2021
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Everyone was very nice and the shop looked very clean. No issues with the work they did on my car. Everything looks great. The only issue I could of had is they had my car for 2 months. If I didnt have a 2nd vehicle I would of had to rent one for that long.
Nick Togias
Nick Togias
Sep 21, 2021
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Great experience at Romano Mercedes of Syracuse, NY. Staff very knowledgeable and professional. Bought a certified SUV. Dream car. Staff especially salesman Jeff and Finance guy Joe were awesome. They helped make the sale easy and hassle free. They welcomed us with open arms. Appreciated the respect and going extra mile to get the vehicle we wanted. Great job 👏. Our first buyers experience with Romano Mercedes was fantastic. Highly recommended.