For over 20 years, our dealership has been selling and servicing vehicles from Liverpool, Camillus, Cicero, Oswego, Dewitt, Oneida, Cortland, and the city of Syracuse itself. We are conveniently located on Bridge Street in East Syracuse, between Walmart and BJ's, just off I-690, and a short drive from interstates 81, 481, and 90.
Our experienced sales staff is eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing and leasing options. New on the lot is our 2022 Toyota Corolla, our 2021 Toyota Venzaand our 2021 Toyota Avalon and they're ready to take out on a test drive.
You can also request more information about a vehicle using our online form or by calling 888-603-9408. We also have an wide selection of pre-owned vehicles on our lot. We will gladly inform you when a matching car arrives. We look forward to serving you! Our state of the art Toyota service center offers a full range of services for Toyota and non-Toyota vehicles.
Our experienced sales staff is eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing and leasing options. New on the lot is our 2022 Toyota Corolla, our 2021 Toyota Venzaand our 2021 Toyota Avalon and they're ready to take out on a test drive.
You can also request more information about a vehicle using our online form or by calling 888-603-9408. We also have an wide selection of pre-owned vehicles on our lot. We will gladly inform you when a matching car arrives. We look forward to serving you! Our state of the art Toyota service center offers a full range of services for Toyota and non-Toyota vehicles.
Reviews (22)
Deborah Stivers
Jan 03, 2022
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We have been doing business with Romano Toyota for more than 20 years. After six months of waiting, we picked up our car yesterday. Zack has been very patient and answered our questions and concerns. He demonstrated the new features of the car before we left, even making sure the phone was connected! It was a pleasure doing business with Zack and Romano Toyota.
Sevastyan Karlitsky
Dec 19, 2021
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I was happy with my purchase from them that went easy with my own research since I came in for a specific car I knew they had. But then the rest of my service leaves to hope for the best.
Where in central new your do you not get bags when you switch your tires over? And get them put back in your car. Let me see you drive over a road kill and let your kid touch the tires…
Where in central new your do you not get bags when you switch your tires over? And get them put back in your car. Let me see you drive over a road kill and let your kid touch the tires…
Victoria Farley
Dec 04, 2021
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Steph Schreyer
Dec 03, 2021
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In Syracuse for an overnight trip to pick up my daughter for Thanksgiving. As soon as we arrived check engine light went on! Called their service department at 4 PM and explained the situation and they agreed to do a quick scan and eyeball it. I think it was Mike, he was great and although they could not fit us in, he checked some obvious things and helped give us a little piece of mind as we travel over the next few days. Thanks so much!
Andrea Malmer
Oct 20, 2021
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Daniel Marsh
Oct 03, 2021
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From the minute I walked in the door, I was treated great. Fun. Funny. Educational, open minded, listened to OUR needs, and concerns. Very comfortable. Fast and to the point, yet caring. Great job by Bill Delia! Thank you👍👍 and great teamwork from the entire staff. Thanks very much from my wife and myself
Great experience. 👍👍
Great experience. 👍👍
Vince V.
Sep 04, 2021
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Bought new Toyota from this business asked salesman for paint chip repair kit, never got it. Made an appointment online for Saturday and never received confirmation. Called service department to find out it has been moved to a Tuesday for no apparent reason. Like I am suppose to burn a vacation day for them.
Jordan D.
Aug 31, 2021
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Patricia P.
Jul 28, 2021
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If I could rate them a 0 I would.Just want everyone to know how Romano Toyota treats people. This was my baby she was my lease and in no way was I wanting to give her up at the end. When I leased her three years ago I was told yes you can buy her out at the end and we will help you...Three years later me taking care of my vehicle because she would be my forever... Not only was I emotionally attached to this car for many reasons I loved her...I go in to buyout my Rav to be told nope we don't do that anymore. No honor in their word and when you go to Burdick they are handling all Romano&apos
Chris V.
Feb 06, 2021
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Want to thank the service department at Romano Toyota for a great experience today. It started off easily as I reserved my service appointment online via there website. When I went to drop off my truck (2012 Tacoma 4x4) I spoke with Mike and told him what type of work I was looking to get done (multipoint Inspection, oil change, and possibly serving serpentine belt depending on inspection). As I left the vehicle, I got a call a couple of hours later that the vehicle had passed all inspection and advised recommended services. Which were correct as I need to replace trans and diff fluids. Honest
Erica N.
Jul 21, 2020
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I called the service department this afternoon because something is up with my car audio (nobody can hear me because my voice is muffled). I called to see if they had any idea what could cause that as I would much rather try fixing it at home given the world right now but I would make an appointment if need be. The person I spoke with was disrespectful and condescending. He said there was probably nothing wrong, that I probably talk with the windows open or with a mask on. I might be a young sounding female but I have a PhD and am not dumb. I am well aware one would sound muffled with a mask on
Sean B.
Feb 20, 2020
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If I could give zero stars I would. I came to Romano because of a specific Used 4runner that I had my eye on. The sales associate I dealt with wasn't too adamant about answering my questions about the car during the test drive and he didn't allow me a lot of time to inspect or look at/underneath the car before he drove it away. I won't single out my sales guy's name only because I heard other sales associates acting the same way with other customers in the background. I don't think it's his fault, it's the way the dealership operates.
During negotiations, he
During negotiations, he
Robyn G.
Dec 31, 2019
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Sandy O.
Jan 03, 2019
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Car salesman Brandon is very good and I highly recommend him. He will take the time to address your needs and must haves. A nice free year of oil changes too. The service department is helpful and will take the time to assist you with any questions you may have. They are accommodating to fit you in for servicing. The building is clean and well cared for. Nice lounge with coffee, teas, soda, water and snacks.
Peggy P.
Sep 18, 2018
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I bought a used 2016 Ford Focus from Romano Toyota on June 27,2018. I was told by my sales guy that capital one auntie finance would not approve my loan without this $1400 extended service agreement.
Total lie. I called capital one and was told it's not true that it's common practice and actually illegal. You never have to buy extended warranties. Plus there are recommended ones for $400. So beware of this dealer. If this is how they take advantage of a new customer beware.
Also I called to see if they would check rotors and the service manager told me I couldn't have a loaner
Total lie. I called capital one and was told it's not true that it's common practice and actually illegal. You never have to buy extended warranties. Plus there are recommended ones for $400. So beware of this dealer. If this is how they take advantage of a new customer beware.
Also I called to see if they would check rotors and the service manager told me I couldn't have a loaner
Andrea S.
Aug 24, 2018
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Horrible customer service. Bait and Switch 100%.
I spoke with Jordan on the phone and asked her if she could match a lease deal that was done from her company back in December and she said yes. It was my friend's lease deal and they sent me over their paperwork. Once I got to Romano the number games began and not only did they want to charge me MORE money, they also said the lease deal would have less miles than the original paperwork I bought in. The sales guy was so rude he said "are you having a bad day?" after they quoted me $1500 more- I just walked out. Why waste your time
I spoke with Jordan on the phone and asked her if she could match a lease deal that was done from her company back in December and she said yes. It was my friend's lease deal and they sent me over their paperwork. Once I got to Romano the number games began and not only did they want to charge me MORE money, they also said the lease deal would have less miles than the original paperwork I bought in. The sales guy was so rude he said "are you having a bad day?" after they quoted me $1500 more- I just walked out. Why waste your time
Justine J.
Jul 18, 2018
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Let me first start by saying this Toyota is about 90 min south of where I live. I had a rather unfavorable experience at the Toyota nearest to me, so I called ahead of time and spoke to Sean O. about trading in my car for a RAV4. He was incredibly helpful over the phone and invited me to come down and he'd do his best to help me. I made the trek down and I'm sure glad I did! Sean was able to answer all my questions, show me all the features on the new RAV4 and most importantly, he worked with my budget. He worked diligently to make it so I could drive off the lot with it the same day
Linda S.
Jul 09, 2018
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This is the second time I have purchased a Camry from this dealership. They are extremely helpful and knowledgeable not to mention friendly. Both times the negotiations and paperwork took less than two hours. No hard sell or arm twisting. If they know you are serious about buying, they get down to business and you walk away feeling like you received a fair deal both on your new car and trade in. Their Service Department is exceptional in scheduling and work being done. Very friendly and explain everything that they will be doing. Toyota Care is a bonus. I have recommended this dealership
Betsy M.
Aug 31, 2017
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Delighted with my recent experience purchasing a 2017 Prius 4, my first hybrid. Brad Oliver couldn't have been more helpful, providing all the information I needed without being at all pushy. I have a long history with Mazda and was very happy with them, but wanted to try the new hybrid technology. So glad I checked it out. Can't remember when I've had this much fun driving a car! Am hoping the service lives up to the sales experience and that this is the beginning of a long term relationship. Midnight black exterior with Moonstone interior, I feel like I'm piloting a spaceship
Jackie G.
May 12, 2017
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Let's begin by saying I am a woman. Maybe that was not the issue here...but I'm just sayin'.
(I happen to be the primary driver and buyer of my vehicles).
I went in {alone} to look at the Highlander. I walked into the dealership- no one greeted me, no one approached me- I spent 15 minutes on my own looking over the Highlander that was on the showroom floor. It was like I was invisible!! Many sales people were milling about, behind desks, chatting. I finally approached a sales person and asked if I could have some questions answered. He looked put out and said "sure, about
(I happen to be the primary driver and buyer of my vehicles).
I went in {alone} to look at the Highlander. I walked into the dealership- no one greeted me, no one approached me- I spent 15 minutes on my own looking over the Highlander that was on the showroom floor. It was like I was invisible!! Many sales people were milling about, behind desks, chatting. I finally approached a sales person and asked if I could have some questions answered. He looked put out and said "sure, about
Sarah H.
Apr 10, 2015
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NEVER come here for service. NEVER.
Rip off to the MAX.
I came to Syracuse as an SU student.
I drove a Toyota Corolla I had purchased in Illinois.
I went to the dealership for service because I didn't want to be scammed by car repair joints. Didn't need to bother.
The car (including the wipers) had gotten messed up from parking outside and driving up and down Syracuse's hills during the nine months of snow that Syracuse gets per year.
They billed me $75 to "repair" the wipers! I could have purchased new wipers for that amount! WTH was that?
I asked them to take it off the
Rip off to the MAX.
I came to Syracuse as an SU student.
I drove a Toyota Corolla I had purchased in Illinois.
I went to the dealership for service because I didn't want to be scammed by car repair joints. Didn't need to bother.
The car (including the wipers) had gotten messed up from parking outside and driving up and down Syracuse's hills during the nine months of snow that Syracuse gets per year.
They billed me $75 to "repair" the wipers! I could have purchased new wipers for that amount! WTH was that?
I asked them to take it off the
Michael S.
Feb 07, 2015
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