You can expect to find knowledgeable and friendly service that you can trust. We're an experienced HVAC contractor serving our customers in the Seattle and Tacoma area for over 57 years. Rooted in exceptional customer service, we specialize in premium heating and cooling systems and welcome the opportunity to equip you with a high-efficiency product that will bring you comfort for years to come.
You can count on us to install new equipment, provide maintenance and repair of all major brands of furnaces and air conditioners. No matter the scope, from permit to inspection, we'll get the job done right.
You can count on us to install new equipment, provide maintenance and repair of all major brands of furnaces and air conditioners. No matter the scope, from permit to inspection, we'll get the job done right.
Services
Hiring the right contractor is the first most important decision you have to make when you have a home heating and cooling need. Hiring the right heating contractor and air conditioning contractor can save you time and money. You'll love the expert advice and knowledge that our team has. We've been serving the Tacoma and Seattle area for over 57 years now and still going strong.
Generally speaking, we do recommend replacing your furnace or air conditioner if it is more than 15 years old. Other considerations are: Does it have a pilot light rather than electronic ignition? Does it not have vent dampers or a draft fan? Is it a coal burning unit that has been converted to gas or oil?
We offer the following Specials on Heating and Cooling Equipment and Services in Seattle, Tacoma and surrounding areas. Earn $50 when you refer a friend, family member or neighbor. We love referrals and you'll love the peace of mind of sending your friends and family members to one of Seattle's most trusted contractor.
Rebates and incentives are great ways to save on an energy efficient air conditioner, furnace, heat pump or ductless heat pump. Tacoma Power - Heat Pump systems offers up to $1,000 in rebates and services. Install a high-efficiency heat pump system and you'll maximize your heating and cooling dollar.
Reviews (10)
Janet Tierney
Dec 23, 2021
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This company installed an old system in my new home 2 years ago and it has not worked properly. I thought they were installing a new system which I paid for. I have requested many times that they come and fix the system. The last time I called was the week before Thanksgiving, they told me I was on the waiting list. No one has called me back and they system is still broke. I would NEVER recommend this company and I am looking into legal action against them.
Adamant Adam
Oct 27, 2020
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Jennifer Giannone
Aug 08, 2020
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I have used ICS a number of times over the past several years, at my personal home as well as our rental. I have never had a single issue, they have always been timely, reasonably priced and seem to actually care about their customers. Its very unfortunate they get poor reviews from people that are upset with their contractors and are not actual customers of ICS.
Tom Nali
Jul 25, 2020
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Leandra Golston
Oct 04, 2019
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I had nothing short of a great experience with this company and have referred them to family and friends. It’s typical that people bash companies when they don’t get their way which is unfortunate because that ruins reputations in which not all I for given is reliable.
I’ve never had any issues with staff or equipment. They have always come out to service my home in a timely fashion and have always been kind. Family and friends have thanked me for the referral and are also happy with their units in their homes. I would refer them a million times over!!!
Thank you INDOOR COMFORT SYSTEMS
I’ve never had any issues with staff or equipment. They have always come out to service my home in a timely fashion and have always been kind. Family and friends have thanked me for the referral and are also happy with their units in their homes. I would refer them a million times over!!!
Thank you INDOOR COMFORT SYSTEMS
Erin Dietz
Jul 20, 2019
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When I purchased my house in 2016 the contractors that I bought my house with installed a new furnace with this company. 2 years later, the chimney that is exposed in my house (it used to look really pretty) is softening and the grout in between the bricks is melting away and crumbling, paint is dripping down the chimney, and there is damage around the chimney in the walls and floor. The chimney repair company informed me that it was because no ventilation kit was installed in the chimney so it's creating steam and condensation in the chimney which is creating all of the damage. To repair my chimney
Troy Olson
Jul 14, 2019
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Have had great service with this company. The dirtball on here complaining about ICS not providing warranty work is very likely because he did not pay his contractor who refused to warranty through subs until he was paid. That's very typical in new construction. Can't NOT pay your bills and then still demand service. Hope they hit him for libel.
Joseph White
Aug 22, 2018
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These guys installed the entire heating/air conditioning system in a new home of mine in 2008. They plugged the condensate pump into an outlet without checking to see if it was live, which might be a good idea on a brand new home that isn't even finished. And, there were other live outlets they could have plugged it into... . Since the outlet was not hot, the pump did not come on and the condensation spilled over and ruined the entire laminate floor. Total disaster! Did they take any responsibility?
No.
Unfortunately I used them again on another home a few years layer... new elect. furnace and
No.
Unfortunately I used them again on another home a few years layer... new elect. furnace and
Chris Mcmahon
Jun 19, 2018
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My contractor used ICS as a sub while building my house. Less than a month after I moved in my heat pump stopped working so I called ICS for warranty support.
At that time I was told the following:
1) They would not do warranty service because the contractor had not paid the bill to them.
2) Even though I am the home owner they would give me zero information regarding the balance owed because I am not who they contracted with.
3) They refused to accept payment from anyone except for directly from the contractor
4) They refused to take me on as a time and materials client because they only
At that time I was told the following:
1) They would not do warranty service because the contractor had not paid the bill to them.
2) Even though I am the home owner they would give me zero information regarding the balance owed because I am not who they contracted with.
3) They refused to accept payment from anyone except for directly from the contractor
4) They refused to take me on as a time and materials client because they only
Kendra Riconosciuto
Jun 02, 2014
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Failure to install a condensation line with our new furnace lead to water dripping through the whole unit and flooded our guest bedroom. Indoor Comfort Systems couldn't get someone out under warranty for 5 days and suggested we call a difference company and pay out of pocket if it was urgent.
In the meantime, we spent close to $1000 having the Serv Pro folks dry out our subfloors and sheetrock. In addition, we had to replace the carpet and padding in that room and our hallway.
When the system was fixed it looked entirely different with a significant amount of piping in front. The installation
In the meantime, we spent close to $1000 having the Serv Pro folks dry out our subfloors and sheetrock. In addition, we had to replace the carpet and padding in that room and our hallway.
When the system was fixed it looked entirely different with a significant amount of piping in front. The installation
