Mercurio's Heating & Air Conditioning is a local Heating, Air Conditioning, and Electrical contractor with thousands of happy customers and positive reviews from residents in Tacoma, Gig Harbor, Puyallup, Federal Way, and the surrounding areas. We provide exceptional customer service, expertly completed heating and air conditioner repairs and installations, and total customer satisfaction.
From simple furnace or heater repairs, tune-ups, and maintenance; a/c repairs and replacements; to heat pump replacements, installations, and upgrades, Mercurio's is the right choice. Mercurio's Heating & Air Conditioning is a home services company with specialized expertise in heating, air conditioning, and electrical systems.
From furnace tune-ups and repairs to heat pump and air conditioning unit replacements and installations, we have you covered. But, it's our commitment to customers and the overall customer experience that really sets us apart. We want you to be comfortable in your home in any season - regardless of what Mother Nature throws at us here in the Pacific Northwest.
From simple furnace or heater repairs, tune-ups, and maintenance; a/c repairs and replacements; to heat pump replacements, installations, and upgrades, Mercurio's is the right choice. Mercurio's Heating & Air Conditioning is a home services company with specialized expertise in heating, air conditioning, and electrical systems.
From furnace tune-ups and repairs to heat pump and air conditioning unit replacements and installations, we have you covered. But, it's our commitment to customers and the overall customer experience that really sets us apart. We want you to be comfortable in your home in any season - regardless of what Mother Nature throws at us here in the Pacific Northwest.
Services
Mercurio's Heating & Air Conditioning is a local, family-owned HVAC and electrical contractor serving the Greater Tacoma, Gig Harbor, Federal Way, and Puyallup Areas. We offer a wide range of heating and air conditioning services with all of the experience and expertise to get the job done right. From furnace repairs and maintenance, a/c units service and replacement, to heat pump tune-ups and installations, we are your one-stop-shop.
The best way to get a quote from Mercurio's Heating & Air Conditioning is to schedule an appointment with one of our skilled technicians. They'll help personalize the recommendations for you and your specific home comfort needs. NOTE: Quotes are FREE for installations or replacements, but a diagnostic fee may apply for repair services.
Mercurio's Heating & Air Conditioning is a local, family-owned HVAC and electrical contractor with thousands of happy customers and positive reviews from Greater Tacoma Area residents. We provide exceptional customer service, expertly completed heating and air conditioner repairs and installations, and total customer satisfaction.
After decades of serving the community in and around Tacoma, Washington, we've had thousands of great experiences with customers. And, sometimes, we're lucky enough to have our customers share their stories. We are proud of the work we do, and we're honored that many of our customers are excited to share their experiences.
At Mercurio's Heating & Air Conditioning, we believe that home comfort should be affordable. Our pricing for parts and labor is always competitive, but we are also happy to provide special discounts, rebates, and financing options whenever possible. If you're a Tacoma Power (TPU) customer, you may qualify for a variety of rebates and special offers.
Reviews (24)
Dan Richman
Jan 04, 2022
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Thom came out when he said he would and quickly diagnosed my problem. He'll be back next week with the parts to fix it. He informed me that the parts are under warranty and that they'd take care of dealing with getting payment so I don't have to do anything except pay labor. I got a reasonable quote and I'm happy with my their service so far!
William Ferrell
Jan 03, 2022
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J.
Jan 02, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Kyle W and Sam replaced the old furnace in my house and did an excellent job. They were able to get it scheduled within about a week and a half which was amazing. There were no issues either. I highly recommened Mercuio's.
Services: Heating system installation, Installation, Heating system repair
Kyle W and Sam replaced the old furnace in my house and did an excellent job. They were able to get it scheduled within about a week and a half which was amazing. There were no issues either. I highly recommened Mercuio's.
Services: Heating system installation, Installation, Heating system repair
Jacob Wishko
Dec 30, 2021
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Douglas Crowe
Dec 21, 2021
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Katy S.
Dec 17, 2021
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Mercurio's fitted the water heater in a house I recently bought. It was fitted less than a year ago and broke this past weekend. I called and explained I had no hot water and they said they could send someone out to fix it but I would have to pay for the fix. A minimum of $50 call out and $189 an hour labor plus any parts. I asked if they could just come and see what the issue is so I could get a better idea of cost and they said that would cost $150 'diagnostic fee'. They provide zero guarantees on their installment work so good luck if you spend $$$ on installation of anything
Connie Werner
Dec 13, 2021
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Sandi Pizir
Dec 09, 2021
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Jacqueline Alarcon
Dec 07, 2021
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Lily Chanthavisouk
Nov 17, 2021
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They installed a heat pump for me two months ago. Charles Monday was there observing the two people installing. Not too long ago the heat strip broke. Then they sent a guy to repair it, Shawn, the first time he came he was rude, second time he was ruder, and the third time he came, we called the company back for them to send another guy. They sent Charles Monday, we were really happy, he did a fantastic job. He explained everything that we needed to know to us. For him I’ll give him 5 stars and 2 thumbs up
Craig Denise Carlock-Hanna
Oct 26, 2021
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Sheetal S.
Aug 19, 2021
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I had a very pleasant experience working with Mercurio's and Steve. He understood my budget and my requirements and he also made sure that I got a good date for installation because I told him I had family visiting. The crew that came for installation was very polite, friendly and explained everything to us in detail. They left the job site clean, were on time and worked efficiently within the allocated time. I would highly recommend this company!!
Tara H.
Aug 07, 2021
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JORDAN! JORDAN! JORDAN! He is the best! He's a go getter... if you have the opportunity for a great salesperson I highly recommend meeting with Jordan! He knows his stuff, doesn't over sell... seems to truly care about his job and the people he works with! My house was so hot it felt like hell on earth! But now that Jordan set me up with a great system I might be in actual Heaven!
Tiffany W.
Aug 03, 2021
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I called Mercurio's when it was over 100 degrees. I tried numerous other HVAC companies and received no call back or wait time for an estimate as far as three months out. Mercurio's got me in within a reasonable time given the current demand in this market. I have been so impressed with every part of my experience with them. During my initial call, the staff making the appointment were incredibly polite. When Todd came to my home for an estimate he gave me an exact walk through of what would be required. He made me a part of the process and talked to me like I could actually contribute
Mark D.
Jun 24, 2021
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Eric M.
Apr 27, 2021
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Mercurio's was an excellent experience. Especially compared to the previous company, which I'm now convinced only hired sales people and not HVAC technicians (check my reviews, you'll see who they are).
Thom came out this morning and was friendly and polite from the get go -- wearing his mask you could still see him smiling (it's all in the eyes). My 82-year-old Mom approves.
He answered our plethora of questions, many about what we can do to keep our system running efficiently. He explained things very well. No attitude or obvious frustration with our continued questions
Thom came out this morning and was friendly and polite from the get go -- wearing his mask you could still see him smiling (it's all in the eyes). My 82-year-old Mom approves.
He answered our plethora of questions, many about what we can do to keep our system running efficiently. He explained things very well. No attitude or obvious frustration with our continued questions
Jeremy V.
Feb 24, 2021
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My furnace broke down on a Saturday. I called Mercurio's, and a technician called me back. This technician (Tom), told me he'd have to charge me tbeir weekend rate ($250.00) just to check my heater on Sunday. I agreed because I had no heat. Tom checked my heater for about 20 minutes, and claimed it had a bad control board. He then happily charged me $258.00 to tell me there was nothing he could do to fix it. I would need a new heater, he cheerily explained. I am a Locomotive machinist by trade, and an Air Force veteran with experience in a multitude of mechanical systems. I ignored any
Mike K.
Jan 20, 2021
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Let me start by saying I first started using Mercurio's back in 1999 when I had 3 different havoc people come or fail to show to a new home I had just bought, a friend at work heard of my problems and he said I need to call this company, they will treat me right.
Fast forward to 2021, my ex wife had a furnace problem, asked me to come over, thought her pilot light went out. I went over, not a pilot light type furnace, I tried 4x to reset the system, FAIL after FAIL.
Call Mercurio's, it's a holiday of course next morning, they said they can get a tech there by 1pm. 1 PM comes and
Fast forward to 2021, my ex wife had a furnace problem, asked me to come over, thought her pilot light went out. I went over, not a pilot light type furnace, I tried 4x to reset the system, FAIL after FAIL.
Call Mercurio's, it's a holiday of course next morning, they said they can get a tech there by 1pm. 1 PM comes and
Matthew M.
Jan 09, 2021
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Jamie P.
Dec 17, 2020
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Mercurio's was great, as usual! Very prompt service. Clear expectation of cost. Shawn, my technician for today, was knowledge, courteous, and friendly! Eased my mind from worry this close to the holidays and reassured me my house would be warm during these cold months. Following excellent COVID protocols! Thank you again!
Analea B.
Nov 11, 2020
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Carla S.
Sep 14, 2020
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You'd be correct I did think my system was running it was functioning correctly I'm not in the business of air conditioning and furnace work but as I spoke with your guy and explain to him how I had First American home insurance it's interesting that another company could come in tighten a couple of things up add they are 22 and now my system is running optimal. My original called you guys want to come do maintenance on my furnace and air conditioningIt's really sad that when the guy left my furnace was still filthy and he couldn't even repair my air conditioning unit even
Zoey B.
Aug 18, 2020
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Awesome customer service.
Our air conditioner went out Sunday of course one of WA States hottest days-98 degrees, so, we made appointment for Monday morning between 8-9am. Guy was at our house at 8:15am, polite and professional and fixed our air conditioner in no time!
Didn't think we'd get it fixed in less than 24 hours. For them to have answering service on Sunday was awesome, the guy was so polite and helpful. Will definitely use them again if needed!
Our air conditioner went out Sunday of course one of WA States hottest days-98 degrees, so, we made appointment for Monday morning between 8-9am. Guy was at our house at 8:15am, polite and professional and fixed our air conditioner in no time!
Didn't think we'd get it fixed in less than 24 hours. For them to have answering service on Sunday was awesome, the guy was so polite and helpful. Will definitely use them again if needed!
Mariya O.
Jun 09, 2020
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