Ricky Pools & Spa Outlet
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Ricky Pools & Spa Outlet
Home is a place of comfort, familiarity, and rest. It's the place you can unwind after a long day at work, spend a tranquil evening with your significant other, and relax on the weekends with your family. What better way to do this than with one of our pools and spas for sale? Haven Spa Pool Hearth has been the premier hot tub dealer in Portland, OR, and Vancouver, WA, for over 45 years.

We offer dozens of premium quality swim spas, pools, gazebos, stoves, and fireplaces so you can maximize your relaxation every season of the year. Browse our multi-person pools and spas for sale here. Have questions about a particular product or availability? Request a quote from the leading hot tub dealer in Portland, OR, and Vancouver, WA.

What makes the Haven difference? We are committed to the quality of our customer's experience. Whether you're in the market for a new spa, stove or fireplace, or simply need help maintaining your current unit, we're here to help you transform your home into the haven of your dreams.
Services
Our company began in 1975 as Hot Water Doctors, the original wooden tub builder in the Portland-Vancouver area. Since then, our humble company has grown dramatically! As of 2019, we have three showrooms in Clackamas, Beaverton, and Vancouver. In addition, our service department is home to the most qualified and dependable technicians in the area.
Everyone deserves the comfort and relaxation of a hot tub. The benefits of spa therapy have an immediate impact on your health and well-being, leaving you wondering how you ever lived without one! We've been offering swim spas and hot tubs in Portland, OR, and Vancouver, WA, for over 45 years and love providing our customers with the industry's highest quality products.
Garden Spas are designed and manufactured to fulfill the quality standards of our consumers; those who require efficiency, quality and aesthetic appeal. Built with an ideal combination of innovative engineering and artistry, condo and townhome owners are no longer excluded from owning a hot tub. Garden Spas are small hot tubs designed especially for use in smaller homes and tight spaces, indoors and out.
Stereo System: 1) Premium Infinity Sound System by Harman: Bluetooth Receiver, AM/FM, USB, Auxiliary Input, (4) 3 in. Speakers, (2) 6.5 in. Exterior Speakers, Power Subwoofer 2) Bluetooth Music Experience: Bluetooth Receiver, AM/FM, USB, Auxiliary Input (4) 3 in. 3) bba22 Audio: Fully Integrated Bluetooth Audio Streaming, (4) 3 in.
South Seas Spas are built to the same world-class standards of quality for which Artesian Spas (May Manufacturing, LLC) is known around the world. Whether you choose our Deluxe or Standard spa, you can be sure you will feel the mental and physical benefits of hydrotherapy as it washes away the stress of everyday living.
Reviews (27)
Mackenzie Mast
Mackenzie Mast
Dec 05, 2021
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I would definitely hire Haven Spa Pool & Hearth again!
I hired Haven to install a natural gas fireplace, and couldn't be happier with the result! The process was smooth, convenient, and reasonably priced. 10/10 would TOTALLY recommend.
ALL of the staff were absolute rockstars! Marshall initially helped us in the showroom, and couldn't have done a better job in making us feel welcome and helping us pick out which fireplace would be the right fit for us. The GM that did the initial assessment, Stephan, was a lovely, knowledgeable man who helped us narrow down exactly what we needed. Cool dude.
Matt Curfman
Matt Curfman
Aug 26, 2021
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Marshall and Randy are fantastic. Marshall was able to locate and sell us our spa despite extremely challenging supply issues. Randy has been great training us about our water chemistry. Once when we had a service issue, both of them were able to quickly fix an issue when the service department lost some parts. They are an asset to this store!
Ty Hines
Ty Hines
Apr 19, 2021
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Great experience. The store manager was very knowledgeable. They called with updates about our order frequently. The delivery experience was great as well. They called the day before to give an arrival window. Called again the day of to confirm, and also texted me when they were on the way. 4 people showed up to install the spa. They were professional and definitely knew what they were doing. They got the spa through a pretty tight pathway and leveled it, all in around 2 hrs.
Connie V.
Connie V.
Feb 03, 2021
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These guys installed a fireplace insert for me. During the pandemic. I was very worried about covid safety and also really wanted comfort this winter. I chose this company after the owner did a site review and spec'd out my fireplace which was shallow. It was really obvious how professional they ran the business, and that they would be thoughtful about covid precautions. They brought in a hepa filter, were very polite and got everything done in one day even including the electrical work. They had the inspector scheduled for the next day when they left. Given how difficult everything
Greg Cowan
Greg Cowan
Jan 29, 2021
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We inherited our hot tub when we bought the house and never really used it that frequently till just recently when I hurt my low back. We thought a couple of things needed looking at: one side of the jets, the lights, and it seemed to be getting cloudy after about ten days of use. Anyway, Shawn (from Haven) came out and he did a really nice job of diagnosing and explaining what was going on with the tub. It turns out the jets was an education issue (how to use the diverter) and the lights went back on when he checked out the fuses. The cloudiness was a case of some white/water mold which we'll
Donna B.
Donna B.
Dec 17, 2020
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We recently moved into a home that had a zero clearance wood-burning fireplace that was so small, it rendered it pretty useless. Since we knew we had a gas line running to our house, we decided to shop for a small, linear gas fireplace for the space. After visiting and pricing units at a number of different fireplace stores in and around Vancouver, we decided on a reasonably priced Enviro model that we found at Haven Spa Pool & Hearth on 9/19/20. We met with Kirk Neil who looked at our photos and the dimensions we had in hand, and walked us through our options based on our budget and our
Craig Bleckinger
Craig Bleckinger
Oct 16, 2020
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Steph and Justin did an excellent job leveling our hot tub. They were friendly, safety conscious with masks and distancing, and very helpful making sure I knew exactly what needed to be done to get the wiring reconnected correctly. They were on time and also called to let me know that were on their way.
Thanks for everything.
K. V.
K. V.
Aug 20, 2020
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We bought our hot tub from Haven Spa at their Beaverton location. They were really creative about getting our hot tub to our difficult location in our backyard. I really appreciated their can-do attitude. The whole experience was great from the start. Randy at the Beaverton store is amazing. When we were purchasing, he helped us find the right model for us, no pressure. And he is so knowledgeable about hot tubs and everything related to them that anytime I have a question, I know I can call him, he will be super pleasant to talk to, and will answer my question and solve my problem, usually over
J. C.
J. C.
Aug 12, 2020
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This is a continuation of my original review posted on Aug. 5th and in replying Stephan(the owner and GM)'s comments on Aug. 11th.

Now, Stephan, let's be honest, there are a lot false facts in your reply:
#A: Kelly promised on July 15th she will ensure Jeff will be the technician coming out on Aug. 5th, so it's obviously a broken promise.
#B: We'd 3 phone calls on Aug. 4th:
1) Ryan called me on 9:39am for 2 minutes 21 seconds informing me Tyler will come out instead, if I still want Jeff it will be another 3 weeks out. I asked him to check with Kelly and call back.
2
Dan Kerr
Dan Kerr
Aug 01, 2020
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We’ve had our new hot tub for a couple days and love it. The install guys (Steph, Justin and Tristan) took time to get the tub into a tight spot and everything went perfect. They showed up right on time and we couldn’t be more satisfied.
Jenny D.
Jenny D.
Jun 22, 2020
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DO NOT USE THIS COMPANY!!! Will require a cc for them to warranty your hot tub. The supervisor that scheduled the appts. Will argue and be very rude and will talk down to you requiring a CC. But when I take my car in for warranty or anything else under warranty they do not require a cc. Hmmm We have had nothing but problems with them trying to avoid or push appts out to make it so it would be past our warranty date.
Robb S.
Robb S.
Mar 12, 2020
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Great job by Kyle, Shawn, and Nick on the install of gas lines and fireplace insert install and return to setup and go over operation. On time, good communication, no mess like they were never there. Hauled off old pellet stove and its related parts.
Tracey P.
Tracey P.
Feb 02, 2020
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I have been looking a hot tub for the last week. Doing a lot of research and visiting different showrooms. Blair helped us and was wonderful! We have the jacuzzi in our back yard and absolutely love it. They delivered it without any issues. Very nice!!!! Excited to hot tub it!!
Kevin D.
Kevin D.
Nov 04, 2019
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We just finished building a house, and the HVAC people installed our fireplace but they do not put in the logs and set them up. We called Haven after reading reviews and are so glad we did. Kyle came out, and he was one of the most competent and professional technicians we have done business with. He got everything put together perfectly in spite of the fact that the original people had installed it slightly crooked. He even went out of his way to get a smalll required part they had lost. Great work and very fair pricing. Highly recommended.
Erin Janes
Erin Janes
Oct 29, 2019
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Every part of the purchase and installation has been so easy. When we went to look at the spa we were interested in, all our questions and concerns were addressed. They even set up the order while we were waiting for financing to be approved. Once we were ready to order everything was very quick and simple. We needed a delay due to having a deck built, and never were made to feel like it was a problem. For delivery Steph and Justin set up our new hot tub. They were prompt, very nice and had a wonderful attitude, even when needing to maneuver through the mud pit / construction zone of our back yard
Tanna P.
Tanna P.
Jul 12, 2019
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We purchased a hot tub from these guys. My husband and I had a great experience from the very first phone call. We went to the store and brought our dog who was welcome. We picked out the colors we wanted for the tub, got our chemicals, and even a free ice cream bar! We were offered to try out the spa that's out front. I didn't bring my suit so I declined.
We were told the delivery would be 4-6 weeks and they are ahead of schedule. We get our tub delivered in 2 weeks from today which will be less then 6 weeks.
Cheyenne (at the store) and Kelly (over the phone) have been super helpful
Kathryn M.
Kathryn M.
Jul 03, 2019
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My husband and I have used Haven Pool and Spa to service our pool equipment for the past three years. Great service!

Most recently we replaced a booster pump and then decided to change form a cartridge to a sand filter of which we are very pleased. Kyle and Tyler know what they are doing and advise accordingly. They are professional, courteous and efficient. They clean up any packaging and/or garbage and haul it all away.

We plan to call and have them come out again in the near future to provide pool maintenance. Highly recommend.
Terry S.
Terry S.
Apr 05, 2019
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I had hired Haven Pool and Spa to put in some new gas lines to accommodate a new fire pit and barbecue on my back deck. They also fixed my gas fireplace that was making noise. A big shout out to Kyle, Dustin and Tyler for a professional job well done! Their communication and professionalism were fantastic. I highly recommend this company with a five star rating. Don't let the name fool you , they do more than pools and spas. Terry - Vancouver WA
Kristi W.
Kristi W.
Jan 11, 2019
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Thank you Shawn! We had a gas fireplace repair this afternoon. Shawn was able to find the problem in the first 10 minutes that he was here! Shawn was very nice and explained everything to us so that we understood what the problem was.

We bought a hot tub from Haven this last summer and we couldn't be more happier with the tub and the service we have received

I would recommend Haven in a heartbeat!
Monne S.
Monne S.
Jan 08, 2019
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Upon recommendation from NW Natural that I have a thorough cleaning of my gas fireplace, I called Haven. I was aware that the service provider would arrive between 9 and 11:00, and Shawn notified me when he was on his way to my house along with the time he would likely arrive. . .he was there right on time.

I was impressed with both his professionalism and his workmanship. He explained what he was doing in a way that was clear and understandable. He worked quickly and thoroughly. My fireplace sparkled when he was finished and I was very happy with his work. He even gave me some tips on how
Darren R.
Darren R.
Nov 14, 2018
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We had them come out last year to fix a leak and service our hot tub. Service tech was fast and fixed everything perfectly.
We then purchased 2 wood stoves from them and had them installed, slight mess up with the schedule, nothing to bad, but over all nice work. Wood stoves working great and the advice on what sizes for the rooms turned out to be correct.
Shannon L.
Shannon L.
Sep 22, 2018
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Really great people and great spas. You're going to get a good deal. We bought our original spa there about 9 yrs ago and we were in the market for an upgrade. I actually talked to a few other places first, but found myself right back were I belonged!
Aliza A.
Aliza A.
Feb 28, 2018
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We recently had Haven (Clackamas) install a Mendota gas fireplace in our new home in the SW Hills, Portland. They built a 6 foot x 8 foot tall surround for us with stone I chose. We bought an old converted grain elevator board from an artist and Haven did an amazing install of that too.
Jeff and his crew were really amazing to work with and Stefan talked us through the process. Everyone was so professional. We are thrilled with the results. Can't say enough about Haven. Thank you all.
Aliza
Jason K.
Jason K.
Feb 13, 2018
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Shawn was very friendly and professional. Fixed our broken fireplace in no time, and showed me how to use it.

We expected a phone call the day of, which didn't come. But that wasn't a big deal because they arrived within the time window specified anyway.
Roseanne M.
Roseanne M.
Nov 11, 2017
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This is a 100% awesome business. We purchased both a fireplace insert and a spa. Cheyanne is super helpful and guided us in the direction we needed to go to address our personal needs.
The owner of the company, Stefen actually changed the way the spa would work on our deck and modified the deck.
Finance was so simple and pleasant to deal with.
Anna C.
Anna C.
Oct 11, 2017
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I have researched most of the pool and hot tub places at this point in this area.

Haven Spa has been the very best! The quality of tubs and the knowledge they provide is invaluable.

Each time I go in to the Clackamas store I feel welcomed and important.

The technician, Sean, is so fantastic that I request him every time for my service needs. BEST EMPLOYEE EVER!

You will not be disappointed with Haven Spa.
Evelyn S.
Evelyn S.
May 17, 2016
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Jason is an awesome help! He gave us a quote. Showed us the pros vs. cons on the pools...NO HASSLE - said we could call him with the order if we decided to go with them.
Ordered our pool (should be available for pick-up in 2 weeks!!!)
I highly recommend. They are honest and extremely helpful!