Drain Wizard
Call now
Call now
Website
Call
Drain Wizard
Call the licensed plumbing experts at Drain Wizard to make sure your home or office is taken care of! From general plumbing issues to new homes or remodels, leak detection, trenchless pipe repair and more. We specialize in pipe lining, pipe bursts repair/replace, camera inspection, & duct washing. Drain Wizard is a full service plumbing contractor serving residential and commercial customers in Hampton Roads.

Having a trustworthy, reliable plumbing company at your disposal is a valuable thing to have. We have been serving the Hampton Roads region for over 22 years. We can service small jobs like a leaky faucet or clogged drain to bigger jobs like replacing the plumbing in your home or office. Call us now and we'll give you a quote on the work you need!
Services
Since 1998 Mike and Jenny Joyner, owners of Drain Wizard, have been working in the plumbing and utility contracting industry in the Hampton Roads area. They have owned and operated Dig-N-It Utility Construction since 2003, servicing and installing all underground utilities.
Drain Wizard is a full service, licensed plumbing class A contractor located in Hampton Roads Virginia. We service the Southside, Peninsula, and Middle Peninsula. We offer a full line of trenchless noninvasive technology to keep your facilities safe and uninterrupted while your everyday business continues to move forward.
You rely on your water heater pretty much every day, to provide you with hot water, whether you are taking a shower, working in the kitchen, doing laundry, or running the dishwasher. Many of the modern conveniences in our homes work in tandem with the hot water heater, so it is important to take care of it.
Leaky faucets can be an annoying little problem that might grow into a bigger issue. Whether it's the sound of dripping water or the idea of wasting water that drives you nuts, if you have a leak in your faucet, it is definitely time to resolve that issue. Even if it seems like more of a minor annoyance, rather than something that needs to be addressed right away, don't wait!
Reviews (23)
Antonio B.
Antonio B.
Jan 04, 2022
Report
I live in Newport News and was referred to Drain Wizard by Homeserve, a home service plan provided by Virginia Dominion Energy. I contacted Homeserve on 12/3/2021 after researching several plumbers in the area who could perform a drain cleanout on my home property.

Homeserve dispatched a call to Drain Wizard within minutes. Mr. Booker, according to his name that was printed on the work order, arrived promptly at 12:12 p.m. He knocked on my door announced himself and immediately was led to the area of the house that was in need of plumbing issues. He glanced at the toiled and mentioned that
Herbert Smith
Herbert Smith
Dec 29, 2021
Report
They got here a day early a nd that was great and worked very fast.They were very nice and polite.and knew what they were doing and yes I would call them again if I needed their service.
Mark Hilleren
Mark Hilleren
Dec 19, 2021
Report
After 15 years of low water pressure, yesterday, Drain Wizard replaced my 200 plus feet of waterline from the city meter to my house. They said they would be here at 7am and they were, they said it would take 4 to 6 hours and it took 4. We can now take showers in two bathrooms simultaneously or flush a toilet with someone in the shower. I didn't measure the pressure but it feels like it doubled. As they worked I was nosey and asked how they can guide their equipment underground through all my trees and under my driveway and come up under my house exactly where they needed to and they explained
Crissi Wall
Crissi Wall
Nov 06, 2021
Report
Great work prompt, neat had a toilet put in Booker was the installer great!!
Symbah
Symbah
Oct 26, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
I had a terrible situation with my Laundry and called a few places but none were as responsive and ready to schedule me ASAP. Exceptionally friendly and happy to listen and help quickly solve the issue. I will be using them again.
Service: Unclog drain
Mary Bennett
Mary Bennett
Oct 19, 2021
Report
We moved to a house with a grinder pump and whole house filtration system. As we've had to learn the system functions, we've needed to call them a few times for various leaks and issues. Every time they have been professional, very knowledgeable- teaching us about the systems and maintaining them, and VERY reasonably priced even when 2 of our calls were after hours services.
Jill Allbrandt
Jill Allbrandt
Aug 07, 2021
Report
I am grateful to have found Drain Wizard. The grinding out of my cast iron sewer pipe saved us so much money. The workers were polite, knowledgeable and fast. After getting 3 quotes from other services and feeling pushed into their plan I was relieved to find a better option with Drain Wizard. Small follow-up issue with scheduling.
Rich Goebel
Rich Goebel
Jul 15, 2021
Report
They came to finish what I couldn't complete and accepted my explanation about how my house drains are connected. They let me talk to them while they worked, and I offered to assist as needed. It took a while to get it unclogged, but eventually go it done.
I really appreciate their work.
Daisy D.
Daisy D.
Jul 06, 2021
Report
I live in Williamsburg, VA. I called and they picked up the phone quickly; however, please be sure to ask upfront about prices. They indicated that they would be able to send someone out the same day to look at an issue with a leaking pipe, but once I found out they charge $100 just to come out to look at the problem, I decided not to have them come. The receptionist also indicated that their rate is $175 for the 1st hour of work and $90 for each additional hour. This seems steep considering the average hourly rate of pay for a plumber is ~$30 (according to my online search). I also was able to
Chris Gray
Chris Gray
May 28, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The technician was on time and quickly identified the problem. Not only did the techs fix the leak but they also suggested a contractor that could repair the space that was worked in for a minimal charge. Great work!
Service: Find & repair leak
Miriam B.
Miriam B.
Mar 15, 2021
Report
Fast and efficient service! Very reasonable price! Had problems with a office toilet leaking. Only bathroom in office. Came with in the hour and repaired immediately!
Qupon Q.
Qupon Q.
Dec 27, 2020
Report
I am updating my review. No one has been over to repair the hole in my wall. I extended an invitation to the Owner or who ever sees this to come and inspect for themselves. I have no reason or gain to falsely accuse anyone. I paid my bill $850 in full. I don't feel satisfied with how things were left in my home.
Gregg L.
Gregg L.
Nov 05, 2020
Report
We had a gushing water pipe in the crawl space and called at about 8:15 am. The guys were at our house by 9:30 (latest) and got it sorted out in about an hour and a half, including running out for a part. They were nice and professional, and wore masks and everything. When they the total charged, I said I thought it would be more, and the big guy said, "We're not like those other guys." I couldn't agree more. We will call them the next time we need a plumber!
Tasha G.
Tasha G.
Mar 29, 2020
Report
On Saturday, I had a leak in the kitchen from the ceiling. I tried to find the leak myself but couldn't find it. I tried 2 other companies who were absolutely no help. One company stated, well since it's just dripping and not a big job to make it worth my time, we aren't coming out. I called Drain Wizard and spoke with Alyssa and explained my situation, she said if it's your problem it's our problem. Because it was after standard operating hours she said she would call the on-call technician. The on-call tech called within 15 mins. I explained what I saw and then
Thomas H.
Thomas H.
Aug 24, 2019
Report
Excellent company. Had Ken out here to find a leaking pipe to the street. He was pleasant, professional and knew his business. He found the leak in my flowerbed and had it fixed in a couple of hours.
Skystring W.
Skystring W.
Jun 21, 2019
Report
This is update to my original post. The owner did contact me personally and explain what had occurred with his lead technician. The call to me from the owner was admirable, and I do accept his explanation.

I have updated my original rating...because they did a great job and helped me out of a bind; moreover, I do not want to downplay how they helped me in my time of need.
Andre S.
Andre S.
Apr 04, 2019
Report
Do not let in your house and if they have been there check your valuables!!!! I had drain wizard in my residence because my landlord uses them. They were in my house unattended for two days for 8 hrs a day. Both days my wife and kids came home as they were finishing for the day. So my wife told me that they looked shady but I though nothing of it because I'm in the customer service industry and I know you can't judge a book by its cover. But her woman's intuition was correct. As they completed the job I just decided to do some checking around because I had strangers in my house
Glenn C.
Glenn C.
Mar 09, 2019
Report
Well the guys just left and all I can say is AWESOME!!! Friday after 5pm and they were fast to arrive and quick and professional to find and fix the issue. And by the way, their TOTAL price was less than what most others charge for an after hours service call just to show up.
Well done gentlemen and thank you!

P.S. Response time was less than an hour and total time was about 2 hours from initial call to problem solved.
Regina S.
Regina S.
Mar 01, 2019
Report
I've been extremely happy with my experience working with Drain Wizard. I would use them again and would definitely recommend them to friends. After recent negative experience with plumbers, it was a relief to find a plumber who was honest, knowledgeable, and fairly priced. I had a major plumbing repair completed and trusted them to successfully complete all repairs necessary without overcharging or doing unnecessary work. Great to have found a plumber I can trust.
Mackenzie R.
Mackenzie R.
Nov 07, 2018
Report
Excellent service! Responded to our call at 8pm and sent someone to fix it immediately that night. If possible I would give more than 5 stars!
Jorge D.
Jorge D.
Aug 05, 2018
Report
They are very responsive your your needs, very professional
I highly recommend Drain wizard.
Phil P.
Phil P.
Jul 02, 2018
Report
So Barry and Vincent just left and I have to say I couldn't be more pleased... I had sewage backing up in my laundry room from the washing machine drain. I was hoping they would just snake the line and call it a day but nothing is ever that easy... Took them 2 hours to clear the pipes as they were completely clogged with grease and gunk! Eventually I have to replace the cast iron with PVC so I will be calling back, but the blockage is clear and the price for what they did today was very reasonable! Thanks again guys!
Suraj B.
Suraj B.
Apr 09, 2018
Report
Mike and his crew responded immediately and fixed a major water pipe busted in my ceiling. By far the friendliest plumbers I've dealt with. Would recommend them for anything plumbing related. Thanks so much