Having trouble with your drains? For fast, reliable and affordable drain cleaning services in your area, call Drains By James Inc today at (781) 933-4304. Local residents and businesses rely on Drains By James Inc for all their drain needs and so can you. We look forward to welcoming you as a customer and being your preferred drain cleaning company in the future.
Camera Inspections of Sewer Lines & Many Other Types of Drains (Includes Locating and USB). Drains by James, family owned and operated, has the expertise and dedication required to handle all of your drain cleaning needs. We proudly serve Eastern Massachusetts, Boston, and the North Shore. Our team of professionals is dedicated to providing you with quality workmanship that will get the job done right the first time.
Looking for an honest, clean and reliable drain cleaning company? Drains By James Inc will be there when you need us! We pride ourselves on not only being quick and effective regarding your drain cleaning emergencies, but also on our cleanliness while working in your home or place of business.
Camera Inspections of Sewer Lines & Many Other Types of Drains (Includes Locating and USB). Drains by James, family owned and operated, has the expertise and dedication required to handle all of your drain cleaning needs. We proudly serve Eastern Massachusetts, Boston, and the North Shore. Our team of professionals is dedicated to providing you with quality workmanship that will get the job done right the first time.
Looking for an honest, clean and reliable drain cleaning company? Drains By James Inc will be there when you need us! We pride ourselves on not only being quick and effective regarding your drain cleaning emergencies, but also on our cleanliness while working in your home or place of business.
Services
Drains By James Inc offers a wide range of professional drain cleaning services to help you protect, maintain, and clean out your drains when necessary. We understand that disaster can strike at any moment and that is why we offer emergency services 24/7. Not only will Drains By James Inc be available when you need us, but all our work is guaranteed for maximum satisfaction.
As a business owner, keeping your drain lines is an important maintenance to keep up with. Any malfunction or leak could potentially cause a damper in your business. Trust Drains By James Inc to do a complete reliable drain cleaning service to ensure your business runs smoothly and efficiently for you and your customers.
Reviews (25)
Cindy W.
Dec 30, 2021
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My condo uses this company and they always do a good job so my review is not about that.
The last few days I've heard my neighbor's garbage disposal turn on, heard a loud gurgle, and large chunks of gross stuff came up into my tub. I asked him if he thinks it came from my upstairs neighbor's garbage disposal possibly not working right. He looked at me and said "If that's what you want to think'. JFC dude, leave the condescending snark at home. I think he was angry that I asked him to put a towel under the machine because it vibrates and I didn't want my tiles
The last few days I've heard my neighbor's garbage disposal turn on, heard a loud gurgle, and large chunks of gross stuff came up into my tub. I asked him if he thinks it came from my upstairs neighbor's garbage disposal possibly not working right. He looked at me and said "If that's what you want to think'. JFC dude, leave the condescending snark at home. I think he was angry that I asked him to put a towel under the machine because it vibrates and I didn't want my tiles
David G.
Nov 22, 2021
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Steve from Drains by James arrived promptly on a Monday morning to deal with our blocked drain; he was able to clear the drain and then had to locate the trap to the outside (we live in an old house). He worked very hard to clear the drain and find the trip.We were very pleasure. He was not only very efficient, but very pleasant and explained all that he did. We would highly recommend this service.
Pat G.
Pat G.
Andy P.
Nov 01, 2021
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Our bathroom shower drain got clogged really badly. I did everything I could (snaking, chemicals, and etc.), but the clog was really rigid and could not fix it. I first tried Angie to find a contractor but the price estimate was over $300 which looked ridiculous and no local companies called me back after submitting a request for some reason. So I found Drains By James from googling in the last minute (10pm at night) and they were able to come the next day morning (10am). Steve was a very nice and kind guy and he got it fixed and put it in working order within 20 mins or so. The cost is also very
Pat S.
Oct 31, 2021
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We just moved into a new house and had a serious cough causing a water backup. Drains By James sent a technician out quickly. Our technician, Daniel, did an incredible job to keep us updated with exactly what was being done and why. He helped us clear a deep, pretty significant main drain clog. Now our drainage is working perfectly. I couldn't recommend this company more highly!
Edwina D.
Oct 31, 2021
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Steve arrived at our house in the estimated time given. He checked out our drain problem and cleared it in a timely manner. Steve was very prompt and professional. The price was reasonable.
This is the second time we have had Drains By James rescue us in two different clogged drain problems.
I would highly recommend them for any drain problem you might have
This is the second time we have had Drains By James rescue us in two different clogged drain problems.
I would highly recommend them for any drain problem you might have
Adam Shipley
Sep 30, 2021
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Had main sewer line slow to a trickle on a Saturday and found out when washing machine drain overflowed. Called Drains By James and a couple hours later Steve arrived and worked for over 3 hours to remove all the roots in the main sewer line that were causing the slow drain. Refused to leave until the camera showed (and showed me the video feed so I could see it too) an unblocked pipe to the street so I didn't have to worry about scheduling a follow-up during the work week. Wanted it done right and I respected the professionalism of their expert.
Sonya Porter Craig
Sep 25, 2021
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Fran D.
Aug 26, 2021
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I was very happy with the quick service I got by Drains By James. The fellow that did the job his name was Steve he was very professional cleaned up very well , He knew what the problem was right away You could tell he was a professional with drains. Thanks again for the quick and good service. I would highly recommend Drains By James. Fran
David Soffer
Aug 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Daniel was amazing! He successfully unclogged the bathtub drain, all the while calmly explaining what he was doing. He was professional and had a good attitude, and I would highly recommend Daniel and the entire Drains by James staff for any future need.
Service:Â Drain unblocking
Daniel was amazing! He successfully unclogged the bathtub drain, all the while calmly explaining what he was doing. He was professional and had a good attitude, and I would highly recommend Daniel and the entire Drains by James staff for any future need.
Service:Â Drain unblocking
Stig Bolgen
Aug 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Steve showed up early and got our kitchen sink clog cleared promptly. He also noticed an unrelated leak and he fixed that also. And he was a pleasure to chat with. And the price was very fair. Another happy customer.
Service:Â Drain unblocking
Steve showed up early and got our kitchen sink clog cleared promptly. He also noticed an unrelated leak and he fixed that also. And he was a pleasure to chat with. And the price was very fair. Another happy customer.
Service:Â Drain unblocking
KingKyle
Aug 01, 2021
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May Chang
Jul 17, 2021
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Joyce A. Ratcliffe Mullen
Jun 21, 2021
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Daniel came to our rescue. We had a drain issue with the tub and the sink. Daniel was very prompt, courteous and knowledgeable. He made quick work of the job and cleared the drain. He then proceeded to clean up. We will call Drains by James, Inc. if need be ill the future. I highly recommend Daniel and Drains by James, Inc.
Sonia B.
Jun 03, 2021
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Simon P.
Apr 05, 2021
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Sarah S.
Feb 07, 2021
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A good and responsive plumbing company.
We worked with Drains by James when they were subcontracted by another plumbing company when that other one couldn't send someone here fast enough to fix our back-up. Drains by James found the problem quickly and left; but they hadn't connected the toilet fully, and it started leaking immediately. To their credit, they returned to fix that and snaked the line, making sure the house was clear before leaving again.
We worked with Drains by James when they were subcontracted by another plumbing company when that other one couldn't send someone here fast enough to fix our back-up. Drains by James found the problem quickly and left; but they hadn't connected the toilet fully, and it started leaking immediately. To their credit, they returned to fix that and snaked the line, making sure the house was clear before leaving again.
John B.
Nov 10, 2020
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We own a three family house in Cambridge and have had a number of drain problems over recently. Drains by James is our first choice to fix these problems. They respond promptly and at the scheduled time. Their employees are always courteous and responsive. They are careful to comply with COVID safety, social distancing, and mask requirements. I recommend them when you have a drain problem,
Dyke T.
Jul 08, 2019
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Scheduled main drain scope to determine what was causing water back-up. About 30 minutes prior to scheduled appointment we received a confirming text message. The service personnel arrived on time. They performed the scope service and provided a thumb drive with a recording of the video.
Mark and Daniel provided a written summary of their findings and contacted our primary plumbing service to review their findings and recommendations.
Both Mark and Daniel were prompt, courteous and professional.
We highly recommend Drains by James.
Mark and Daniel provided a written summary of their findings and contacted our primary plumbing service to review their findings and recommendations.
Both Mark and Daniel were prompt, courteous and professional.
We highly recommend Drains by James.
Phil O.
Sep 04, 2018
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Tyler R.
Feb 13, 2017
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Called for an annual maintenance for sewer cleaning (drain NOT clogged) and it was completed. 2 days later my tenant calls saying they are staying in a hotel because the sewer backed up. Drains by James comes out again to do a sewer cleaning and camera of the line. I am charged an additional $400 +/- because of an issue they caused because I was concerned they had cracked the pipe cleaning it out. It turns out they just didnt clean the line properly. What upsets me even more is when I call to discuss, Matt who answers the phone was extremely rude telling me how the machine costs $30,000 and that
Ralph C.
Aug 19, 2016
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Called James and explained my problem with the laundry line . He said he would have a man over in 15 minutes . Sure enough Steve arrived at my door in what was in my opinion record time . Steve looked over the situation and went to his truck to retrieve his power drain opener . He stated the situation was a build up of lint over many years . He proceeded to unplug the line in a very professional manner . He was also very neat . I would highly recommend this company if the need to use their services ever arises .
Joanne R.
May 14, 2016
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Initially My experience was not great. This company came out 3 days in a row and Charged me hundreds of dollars each day. They finally were able to resolve the problem and did not cash the last check for the last day of service. I would consider using them again since they were eventually able to remedy the problem. The owner apologized for the inconvenience and asked if there was anything else he could do to remedy the situation, making me willing to give them another chance, should the need arise.
Curt P.
May 12, 2016
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Can't help but give these guys 5 stars and here's why.
After calling other plumbing companies who came out and charged for basically doing nothing, James came by and quickly remedied the bad shower drain that plagued us for YEARS!
So after hundreds of dollars wasted- Drains By James made my shower normal again! Thank you!
After calling other plumbing companies who came out and charged for basically doing nothing, James came by and quickly remedied the bad shower drain that plagued us for YEARS!
So after hundreds of dollars wasted- Drains By James made my shower normal again! Thank you!
Eileen M.
Sep 22, 2014
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T. C.
Mar 02, 2014
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AWESOME! I tried troubleshooting my clogged kitchen drain with a plunger, vinegar/baking soda/hot water (multiple times), then the dreaded Drano. I then hired a Task Rabbit with good intentions, but the 25foot snake did not solve the problem. 3 days into a clogged sink (including no use of my dishwasher), Drains by James was recommended by my building management company.
Drain technician arrived with one piece of equipment and was confident that the issue would be solved in little time. (Mike I think his name was) went to work and 10-15 minutes later, DRAIN FIXED! Such a relief.
Highly recommended
Drain technician arrived with one piece of equipment and was confident that the issue would be solved in little time. (Mike I think his name was) went to work and 10-15 minutes later, DRAIN FIXED! Such a relief.
Highly recommended
