Welcome to Fire Finesse, LLC of Wethersfield, CT - your full service Fireplace, Stove, Hot Tub & BBQ Grill Store. We have Wood, Pellet, Gas - Stoves, Fireplaces & Inserts, Gas Logs, Mantels, Fireplace Surrounds, BBQ Grills, Hot Tubs & Spas, Outdoor Gas Firepits and more. Fire Finesse has a charming showroom located in Wethersfield, Connecticut, just a few short minutes from Hartford.
Come see our extensive selection of fireplaces, stoves, gas logs, mantels, marble and granite surrounds, Hot Tubs and BBQ Grills. Our experienced staff has the capability to answer all of your questions and accommodate everyone from homeowners to builders.
Come see our extensive selection of fireplaces, stoves, gas logs, mantels, marble and granite surrounds, Hot Tubs and BBQ Grills. Our experienced staff has the capability to answer all of your questions and accommodate everyone from homeowners to builders.
Services
Fire Finesse, LLC installs premium gas inserts from today's most sought-after manufacturers. We have been providing commercial and residential property owners in the state of Connecticut with these premium quality fire features for years. Our efficient and professionally rendered installation services make us the first name that clients remember when they need expert assistance in having such features installed in their property.
We provide units from trusted manufacturers, such as Mendota, White Mountain Hearth, Regency, Town and Country, Napoleon, and Marquis, so you're assured of their exceptional features and excellent build quality. The models that we install come in various designs and themes, such as traditional, modern, transitional contemporary, and Victorian, which will make the task of matching them with your existing interior architecture and design easy.
When it comes to providing high quality vented and vent-free gas logs for homes and offices, we at Fire Finesse, LLC are your go-to company if you're from Connecticut. We source our gas log products from reputable manufacturers who offer top-notch product lines that are sought-after by contractors, DIY homeowners, interior decorators, and property managers.
Reviews (25)
Arica Cornejo
Jan 23, 2022
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Emma Johnston
Jan 17, 2022
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Jacob Gurzler
Jan 16, 2022
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Kathy McGrath
Jan 14, 2022
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I can't say enough about the customer service Ellen provided us with, when we were having an issue with our insert. She spent time giving us suggestions on what to try to get it working. When nothing worked, she actually stopped by our house on her way home from work to take a look at it for us. Of course she worked her magic and voila we had fire! Ellen is a wonderful example of putting the customer first, and we are extremely grateful to her.
Joanne Lanz
Jan 04, 2022
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We wish to again express our appreciation for all that Tom, your technician, had to do to get the pilot working... efficient service and very knowledgeable work. He promptly fixed our problem and answered our questions.Now when we leave for vacation, if there is a power outage we have a trusty back up heat source.
Brad B.
Jan 02, 2022
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Lilly Phillips
Aug 15, 2021
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Matt Corley
May 04, 2021
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Jen Morelli
Mar 01, 2021
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After a horrible experience with a local, well known wood stove store, we decided to take a 45 minute drive to Fire Finesse. They were friendly and knowledgeable. After one delay due to snow, they gave us another installation date and then, because another storm was coming,, they called to move it earlier. The guys that came were very efficient and professional and were very personable. I highly recommend them!
Abdallah A.
Nov 21, 2020
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My experience with Fire Finesse was less than ideal. We purchased a floor model pellet stove about 8 weeks ago. When we made the purchase we understood that this was a floor model and that the business was most likely swamped due to COVID-19. As a result we understood that the installation would not be immediate (even though the unit was on hand in the showroom). This is where our experience began to deteriorate. The unit was supposed to be installed mid October, but we received a call from the company about 4 weeks ago stating that since it's a floor model they have to check the unit, order
Feliciano Dias
Nov 01, 2020
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Robert Beebe
Jan 30, 2020
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Absolutely love the job they did. Very professional work, knowledgeable staff. I went to at least 3 other places before picking fire finesse. They care about the work they do and it shows. I had my insert installed at the end of 2017. The came out the following year cleaned the chimney and stove for a very reasonable price. I will be ordering a pellet stove next year and I will be getting it with them. I Highly recommend to give them your business. You won't be disappointed.
Karen G.
Oct 08, 2019
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Found the perfect solution to a fireplace log insert previously installed by a competitor who measured incorrectly and refused to resolve it. Fire Finesse staff responded to inquiries expeditiously and showed up when they said they would, important for anyone, let alone esp. anyone having to interrupt a work day to be there. Fire Finesse offers an extensive product line and their employees know their stuff or will get answers without leading you astray.
Natalie F.
Oct 12, 2018
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When I cracked the glass in the door of my wood stove, I was referred to Fire Finesse from a suggestion from someone on FB. Thank goodness others have gone here and sent me here! Jessica took the time to go through all options with me, even called around places to check part numbers and find the glass for me. She is patient, extremely knowledgeable, helpful and continued to assist me even after I forgot to get the glass gasket. I'll certainly be going back there for all my wood stove needs and gaskets.
They also have a showroom that features wood stoves, gas inserts, hot tubs, and more! If
They also have a showroom that features wood stoves, gas inserts, hot tubs, and more! If
Mickey Z.
Aug 29, 2018
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Diane S.
Aug 03, 2018
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I recently had someone (Frankie) come out from Fire Finesse to clean my gas logs. He was very professional and did an excellent job. He even went above and beyond to clean my glass doors which were pretty bad. I would definitely recommend this company and I will be calling them again next year.
When I called to make the appointment they were very courtesy and he arrived when they said he would. My next door neighbor had him clean hers the same day and her feelings were the same.
When I called to make the appointment they were very courtesy and he arrived when they said he would. My next door neighbor had him clean hers the same day and her feelings were the same.
David H.
May 16, 2018
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Stove insert is great. The staff that works in the shop, also great! The owner of Fire Finesse however, not so great. Never returned my phone calls or emails after installation with regards to what had happened to my existing fireplace topper and the old gas insert that I'd had. Kevin had specifically told me to keep them both if I decided to move and wanted to take the new unit with me, I'd have the old ones to put back in the fireplace. A simple apology or some explanation of what had happened would have been sufficient. I spent weeks trying to see what had happened to them, zero
K. D.
Oct 30, 2017
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We found this company on the internet. We went to their place of business and they were wonderful. We were looking for fireplace glass doors and screen for our recently installed gas log. We had to have the doors custom made because we have an arched fireplace. Kevin, the owner of the company, came out to our house, took measurements and made a diagram of our fireplace(because every arch is different) and said we'd have our glass doors in 6 - 8 weeks. Chris came out last week and installed our custom made doors. The fit exactly and look wonderful. I would highly recommend this company
Lola H.
Sep 20, 2017
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Charles G.
Apr 15, 2017
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Tim B.
Oct 18, 2016
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Michael C.
May 17, 2016
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We recently moved into a new home in Glastonbury that came with a Hot Tub. Never having used or set up a Hot Tub before we had no idea how to put it together, turn it on, or maintain it. Having driven by Fire Finesse I stopped in and spoke with Brenda regarding some questions that were probably moronically stupid but which she gladly answered. Not only hooked me up with all the chemicals and materials I needed, they patiently explained how to get everything set up. Brenda was able to find the exact model and serial number details to replace a couple damaged parts and even helped me get warranty
Sam D.
Feb 14, 2015
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Terrible customer service. Don't know how they have two five star reviews, because I found this business very difficult to work with. They couldn't answer simple questions about my order, incorrect items were delivered, and it took forever to get proper replacements. I do not recommend this business.
Benjamin G.
Feb 11, 2015
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I purchased a pellet insert from Fire Finesse. Brenda was extremely knowledgable about the unit and was very helpful with making sure I bought the right stove for my needs! Installation was quick and easy! Kevin stayed to make sure I knew how everything worked and showed me how to do my own weekly, monthly and yearly maintenance. I had one minor issue with the stove since I've owned it. Only took one phone call and two days the stove was fixed! I will be looking for another stove for an addition on my house in the near future! Fire Finesse will definitely get my repeat business!!!
Wolfspirit W.
Jan 31, 2015
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We purchased a very nice soapstone fireplace in December. Brenda was extremely knowledgeable about the products and provided good customer service. However, installation did not go so smoothly. The soapstone on the wood stove was damaged on both sides and the top during installation. The installer took pictures and assured us they would repair it. Several calls later the owner came out to look and again promised it would be repaired. It has been six weeks since the wood stove was installed (and damaged) and we still haven't heard back from anyone. It seems once they have your money the customer
